This company are a dishonest company, who say that a product only takes 10 minutes to install, when it actually needs an auto electrician, also have been waiting more than 4 weeks, for a return of th... Leggi di più
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I purchased this "unbreakable hose" 9 months ago and have been very careful with it. It has sprung two leaks and no one answers the email I sent. To claim something is unbreakable is quite the cla... Leggi di più
I paid $149 for 3 on 1 mower, exactly 1 month ago. It took 3 times longer then they promised even that after many follow ups. Mower isn't what they promised it isn't working at all. They said... Leggi di più
We bought this hose which is clearly advertised as “UNBREAKABLE” for our elderly mother and within 5 months it had split in 3 places. Dealing with them is difficult and they refused a refund or repl... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We are dedicated to offer premium patio furniture at affordable prices for all types of outdoor living. This is the new website for the former www.royal-garden.co.uk website.
Informazioni di contatto
MWH GmbH Member of Yotrio Group Office 4, Cumberland House 35 Park Row, NG1 6EE, Nottingham, Regno Unito
- 01158 717648
- orders.uk@mwhgmbh.de
- royal-garden.co.uk
1,2
Pessimo
205 recensioni
Non risultano inviti alla recensione recenti
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Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Good service, shame about the damaged products.
Ordered 2 Savoy garden chairs to add to existing ones bought 17 years ago (surprised to find they were still available after all that time).
Online system was quick and easy. Delivery could be improved by being informed whether morning or afternoon delivery.
Unfortunately, both chairs were damaged. Contacted Royal Garden who promptly organised replacements. When these arrived I saw that they too were damaged in exactly the same way as the first pair, so I refused to accept them and returned all four chairs via the carrier.
I asked Royal Garden for a full refund. There was no problem with this and money was back in my account the same day.
Royal Garden need to improve their Quality Control, especially when replacement stock is sent out.
13 maggio 2023
Everything 100%
13 maggio 2023
Very happy with the product and the…
Very happy with the product and the speed of delivery
20 aprile 2023
Great product and arrived as promised
Product just as described and arrived as promised. Kept us informed about delivery timing. Was well packed and delivered with care.
Great product and very happy with the quality and was quick to put together.
20 aprile 2023
The quality of your product seems to be…
The quality of your product seems to be outstanding. The delivery was on time. All in all, very satisfactory.
5 aprile 2023
Great customer service
Couldn’t actually provide me with what I wanted by way of small replacement parts but customer service was excellent in trying to do so.
4 aprile 2023
The garden furniture set
The garden furniture set I have ordered is in excellent condition. The delivery was excellent too. Would definitely recommend my friends to buy from Royal Garden furniture.
20 marzo 2023
We ordered a set of seat covers and the…
We ordered a set of seat covers and the wrong item has been delivered TWICE. Not at all impressed.
12 marzo 2023
Risposta di Better Garden
Hi,
We apologise for the mistake and we will rectify this.
We ourselves instructed the warehouse to double check this before dispatch so are puzzled as to how this happened again. Please make full use of the cushions you have received whilst we get this resolved.
Regards Royal Garden.
Royal Garden Elegance chairs and table…
Royal Garden Elegance chairs and table are perfect. I bought thee same chairs about 28 years ago and I'm sure these were actually cheaper, as 40% off. Delighted with them.
2 febbraio 2023
Quality product and worth every penny.
6 agosto 2022
Really nice and padded garden seat…
Really nice and padded garden seat cushions,arrived on time,really pleased with them
31 luglio 2022
Right the first time
Ordered, delivered promptly, assembled and in use in the garden, Just as it should be!
14 luglio 2022
Very good quality furniture
I ordered a new table and four chairs. Very good quality furniture which arrived as expected. I have had Royal Garden furniture for years and it never seems to wear despite being out in all weather. Hence why I had no hesitation in buying again
One of the chairs had two pads missing from two legs but an email resulted jn a very quick turnaround with replacements sent in the post.
2 luglio 2022
Brilliant service
30 giugno 2022
Quality product and excellent customer service
Quality product and excellent customer service, thank you
17 giugno 2022
metal mesh garden table
The metal mesh garden table was just what we wanted and at the right price too.
The delivery timing was accurate and the delivery man was extremely helpful.
Excellent product and excellent service. Thank you.
9 giugno 2022
The table is looking elegant in my…
The table is looking elegant in my garden. It had been packed with great care and was easy to assemble.
29 maggio 2022
Products are amazing.
Products are amazing.. a bit of a long wait from ordering though. But knowing this I will certainly order more
27 maggio 2022
The cushions are lovely
The cushions are lovely. The delivery was ok eventually- 2 were delivered and 2 were not but Royal Garden sorted it - thank you
23 maggio 2022
I was very pleased with all aspects of…
I was very pleased with all aspects of buying online and the delivery time and delivery driver. Very pleased with product.
16 maggio 2022
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