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Valutata 3 stelle su 5

Ordering process was easy, pleasantly surprised with the speed of delivery (7-10 days) but sadly the xxl that I ordered was nowhere near xxl - closer to medium or small. Unfortunately I have not hear... Leggi di più

Valutata 4 stelle su 5

I ordered 2 sweaters(size L) 1 fit a little large, as advertised and expected, and the other ran a little small. I wound up giving it to my granddaughter (who wears a size XS). The materials used wer... Leggi di più

Valutata 4 stelle su 5

Item was delivered as promised. Good quality. The sweater was more light weight than expected. I was expecting the sweater to be a bit heavier.

Valutata 4 stelle su 5

Incorrect shipping details associated with my shipment, which lead me to believe it was shipped to the wrong address. It ended up being delivered a couple of days later so all good in the end. Cloth... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

3,7

Nella media

TrustScore 3.5 su 5

338 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

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3,7

Tutte le recensioni

(338)

24 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

returns really means negotiate for a partial refund

took 17 days to receive my items, and they were not as pictured. Immediately researched return process and am currently negotiating with someone to determine how much I will get back. Started with $12 (original order was almost $90), and now they are offering $35. This company is a scam. There are no labels on the clothing indicating company name, the charge on my bank account is yet another name ("pierspenarch*UK"), and I have since seen the same clothing advertised under different company names on instagram.

14 ottobre 2023
Non scritta su invito
Valutata 1 stelle su 5

If I could give zero stars I would

If I could give zero stars I would. Products arrive damaged, material is cheap, false advertisement! Customer service is terrible, they will not return items even if damaged. Wanted to give me 7.00 for what I paid 45.00 for. Finally agreed to accept the return, but wanted me to send the sweater back to Dubai, when the website clearly states it is a US company based in South Carolina. Shipping to be paid by me, which costs about $125.00 to send to Dubai. Such a scam it’s ridiculous!!!! What a waste of money.

25 settembre 2023
Non scritta su invito
Valutata 2 stelle su 5

I didn't like the two sweaters I…

I didn't like the two sweaters I purchased. I paid over $90 for both. When i enquired about returning the items, Rowye offered me $26 and told me to keep the items. I wouldn't accept the $26 so they offered me $50 and said the return shipping cost would be my responsibility. Would not buy from here again.

30 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Good Quality and Value

I purchased 2 tops and 1 sweater and the colours were beautiful and as advertised. The material is interesting and I’m unsure how it will breathe in hot weather.
Orange shirt (m) fit large.
Green shirt (m) and grey sweater (L) fit as expected.
I’m 5’9” and 142 lbs.

30 settembre 2023
Non scritta su invito
Valutata 2 stelle su 5

Frustration with lack of communication

I was ultimately happy with my order. However, I had not been forewarned that delivery might take up to 2weeks. Moreover, when I initially tried to track the postal number you’d given me, I was informed that there was no such postal number to be found.
Communication from Rowye, was sadly lacking. Tried to find a way, ANYWAY, of contacting you, and was met with a brick wall. Unable to reach you any way that I tried. It was extremely frustrating, and somewhat suspicious to me, the buyer.
Nevertheless, package did, finally arrive. I am pleased with my purchases.

19 settembre 2023
Non scritta su invito
Valutata 2 stelle su 5

False Advertising

States that clothes are made in USA, when they come in a bag directly from China with chinese writing. Also, not tags on clothes but label on bag says made in china. Also, cheap material and no ability for returns unless "defect". No easy way for contact. Felt sketch as it was on fb sponsored ad. Should have known better. out $60 on a sweater you could get at TJMAXX.

27 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Clothes look nothing like the pictures

Clothes look nothing like the pictures. And, since their policy is: "if our products have quality problems, we will accept return request. And please allow a little bit color and size difference, this is inevitable.", there's no recourse. I'm stuck with 2 sweaters that I never wanted.

18 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Bait & Switch

Bait & Switch. I was sent a completely different product from what was advertised. When I requested a return they said I was mistaken and that they had sent the correct product even when provided with the receipt and photos of what was actually delivered. Oh, and I was offered $7 instead of the $60.97 I actually spent. This company is a fraud.

16 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Poor customer service for damaged product

I ordered two sweaters from Rowye. Both turned up as pictured and in the sizes I ordered. One had a dark spot right near the collar on the front, making it unwearable (had the spot been in a different place I could’ve ignored it). So I took some photos of the spot and emailed Rowye. They responded saying they could offer $6 in compensation…for a $45 sweater. After going back and forth three times they offered $23. It is unacceptable to sell a defective product and not offer a refund for the full amount or an exchange for a non-defective version. Rowye has limited comments on social media to keep us from being able to tell others, so hopefully this review will help. They have poor customer service if your item is damaged.

11 settembre 2023
Non scritta su invito
Valutata 4 stelle su 5

Seattle chic

For some reason doesn’t look exactly like in the Picture but close enough. Love it and it’s comfy for Seattle rainy days when you want to be casual chic .

25 agosto 2023
Non scritta su invito
Valutata 1 stelle su 5

Scam apparel company

Company advertises on social media under several names, says the apparel is made in South Carolina (the tags say Made in China), there are no fabric content tags on clothes, and they look nothing like the pictures. Return policy states "Only if our products have quality problems, we will accept return request.And please allow a little bit color and size difference, this is inevitable." Oh, also took 5 1/2 weeks to arrive.

12 agosto 2023
Non scritta su invito

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