By far the best gaming site ive been on,ive had some amazing wins 👏 Theres so many games,bonuses and free spins, i would definitely recommend this site to everyone 😊 👌 Also great customer s... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I have played on here for years and up until now have thoroughly enjoyed it, had a few reasonable wins and enjoyed the bingo rooms in particular. But unfortunately the site has changed drastically... Leggi di più
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Daria from customer service helped answer my question quickly thankyou . I only gave 4 stars just because of withdrawal can be rather long 12 hrs . Everything else on this site im pleased with plenty... Leggi di più
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I chose the £50 bonus and 100 free spins. After spending £150, I realized I had not received them. I contacted customer service, and an agent named "JAMES" responded by asking me to be patient. After... Leggi di più
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Dettagli dell'azienda
Rosy Bingo
Scritti dall'azienda
- Rosy Bingo is an online bingo site that offers exciting rewards and exclusive offers to its players. With fun bingo rooms, chatroom games, a host of online slots with new additions each month and amazing prizes, it’s safe to say everything is rosy at Rosy Bingo!
- Our response to the current situation
- At Rosy Bingo, we’re all working from home to keep the company running as close to ‘business as usual’ as possible. This means our site is fully operational as normal and our friendly Customer Service team are on hand any time of day or night on our 24/7 Live Chat to answer any queries.
- Our approach to Safe Gaming
- Responsible gambling always has been and always will be of the utmost importance to us. At this sensitive time, we will be increasing our proactive customer interactions and adding additional player protection measures. We have a wide range of responsible gambling tools available on our site to all our customers and we are always here to help and offer advice on safe gaming.
- Getting in touch
- For any queries, please contact us at support@rosybingo.com or visit our site to speak with our Customer Service team via our 24/7 Live Chat.
Informazioni di contatto
Regno Unito
- support@rosybingo.com
- rosybingo.com
3,9
Molto buono
1K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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Risposta di Rosy Bingo
Hi Janette,
We sincerely appreciate you sharing your feedback with us.
Knowing that our agent was able to make your experience pleasant and helpful is exactly what we aim for. Every member of our team works hard to provide support that is friendly, efficient, and understanding.
Your review serves as wonderful encouragement and reminds us why delivering excellent service remains our highest priority. We’ll make sure your comments are shared with the team.
Thank you again for your thoughtful review. We look forward to assisting you again in the future.
Best regards,
Rosy Bingo Team
The rep..Denisa M
The rep: corrected the error to my total satisfaction, within short time..100% satisfied
24 giugno 2026
Non scritta su invito
Risposta di Rosy Bingo
Hello Dianna,
Thank you for recognizing the help you received from our agent. Their focus is always on making sure customers feel supported, and your comments show that effort came through.
We’ll make sure your review reaches them. Feedback like this is a boost for the whole team and confirms we’re delivering the right level of care.
It’s important to us that you left with a good impression, and your review helps highlight the value of that.
We appreciate your words and are happy your experience was so positive.
Kind regards,
Rosy Bingo Team
I’ve been trying to log in now fur a…
I’ve been trying to log in now fur a few days and Claudia very helpful and hopefully got me logged in
18 giugno 2026
Non scritta su invito
Risposta di Rosy Bingo
Hi Andrew,
Thank you so much for sharing your experience! We’re thrilled to hear that Claudia went the extra mile to assist you and that you’re happy with the outcome. Your feedback means a lot to us, and we’ll make sure to pass along your kind words to Claudia.
If there’s anything we can do to turn your 4-star experience into a 5-star one, please don’t hesitate to let us know. We’re always here to help!
Best regards,
Rosy Bingo Team
Claudia from customer support was very…
Claudia from customer support was very polite and helpful.
15 giugno 2026
Non scritta su invito
Risposta di Rosy Bingo
Hi Lisa,
We’re delighted to hear that our agent gave you the support you needed. It’s always rewarding when a customer takes the time to share such positive feedback.
Your comments will be passed directly to them. Recognition like this makes a real difference and reminds us how important each interaction can be.
Thank you once again for your review. We’re very glad to hear your experience was such a good one.
Kind regards,
Rosy Bingo Team
Prompt response to my request
Prompt response to my request. Thank you!
7 giugno 2026
Non scritta su invito
Risposta di Rosy Bingo
Hello Lavinia,
Thank you for recognizing the help you received from our agent. Their focus is always on making sure customers feel supported, and your comments show that effort came through.
We’ll make sure your review reaches them. Feedback like this is a boost for the whole team and confirms we’re delivering the right level of care.
It’s important to us that you left with a good impression, and your review helps highlight the value of that.
We appreciate your words and are happy your experience was so positive.
Kind regards,
Rosy Bingo Team
Very friendly and very helpful
Very friendly and very helpful, Alina
6 giugno 2026
Non scritta su invito
Risposta di Rosy Bingo
Hi Sam,
We sincerely appreciate you sharing your feedback with us.
Knowing that our agent was able to make your experience pleasant and helpful is exactly what we aim for. Every member of our team works hard to provide support that is friendly, efficient, and understanding.
Your review serves as wonderful encouragement and reminds us why delivering excellent service remains our highest priority. We’ll make sure your comments are shared with the team.
Thank you again for your thoughtful review. We look forward to assisting you again in the future.
Best regards,
Rosy Bingo Team
By far the best gaming site ive been…
By far the best gaming site ive been on,ive had some amazing wins 👏
Theres so many games,bonuses and free spins, i would definitely recommend this site to everyone 😊 👌
Also great customer support team, Thank you so much to Alina T and Raluca for helping with me quires and questions i had regarding my wins xx
2 giugno 2026
Non scritta su invito
Risposta di Rosy Bingo
Hello Danielle,
We appreciate you taking the time to leave your feedback. We're so happy to hear that our agents could help you clearly and supportively!
Our team works hard to ensure every customer feels valued and well supported, so your comments are truly encouraging. We’ll make sure your recognition is passed along internally.
Thank you once again for your kind words and support.
Kind regards,
Rosy Bingo Team
Customer service really helpful
2 giugno 2026
Non scritta su invito
Risposta di Rosy Bingo
Hello Leigh,
Thank you for sharing your positive experience with us. We’re happy to hear that our customer care agent provided service that met your expectations and made your experience a pleasant one.
Customer satisfaction remains one of our top priorities, and feedback such as yours reminds us of the importance of delivering attentive and personalized support.
We sincerely appreciate your review and your continued confidence in our team.
Kind regards,
Rosy Bingo Team
Vlad S was an amazing help
Vlad S was an amazing help, totally understanding my problem. The outcome was fantastic! Thank you Vlad S, you are a star!
1 giugno 2026
Non scritta su invito
Risposta di Rosy Bingo
Hi Valerie,
We sincerely appreciate you sharing your feedback with us.
Knowing that our agent was able to make your experience pleasant and helpful is exactly what we aim for. Every member of our team works hard to provide support that is friendly, efficient, and understanding.
Your review serves as wonderful encouragement and reminds us why delivering excellent service remains our highest priority. We’ll make sure your comments are shared with the team.
Thank you again for your thoughtful review. We look forward to assisting you again in the future.
Best regards,
Rosy Bingo Team
I Wish I could chat while playing Rosy its very rarely available fsr.but love Rosy
After losing countless amount on Happy Tiger and watching same winners over and over realising that to have a chance you have to max tickets £10 per game I went back to Rosy (I still played but not as often) I went on to win the line then full house and banked over £70 thank you Rosy you made my weekend
30 maggio 2026
Non scritta su invito
Risposta di Rosy Bingo
Hi there Julie,
Thanks for your great review, we’re really pleased to hear you had a great experience with us and even managed a nice win! 🎉 Congrats on getting both the line and full house, that’s brilliant to hear.
We also really appreciate your feedback about being able to chat while playing, it’s something that adds to the fun, so it’s helpful to hear your thoughts.
Thanks again for choosing Rosy, and we hope you have many more lucky moments ahead! 🍀
The Rosy Bingo Team
Daria from customer service helped…
Daria from customer service helped answer my question quickly thankyou . I only gave 4 stars just because of withdrawal can be rather long 12 hrs . Everything else on this site im pleased with plenty of games and quick customer service help
21 maggio 2026
Non scritta su invito
Risposta di Rosy Bingo
Hi Valerie,
Thank you so much for sharing your experience! We’re thrilled to hear that xxx went the extra mile to assist you and that you’re happy with the outcome. Your feedback means a lot to us, and we’ll make sure to pass along your kind words to Daria.
If there’s anything we can do to turn your 4-star experience into a 5-star one, please don’t hesitate to let us know. We’re always here to help!
Best regards,
Rosy Bingo Team
Sadly after being a player on here for…
Sadly after being a player on here for many hears i have now closed my account. My £40 weekly limit imposed by the site is gone in 5 minutes. Cant build let alone withdraw so unfortunately i have decided to close my account.
4 maggio 2026
Non scritta su invito
Risposta di Rosy Bingo
Hello,
Thank you for sharing your review. We’re sorry to hear that there has been a disruption to your time with us.
To make sure your case is reviewed in depth, we’ve reached out through the Trustpilot review form so we can gather the information needed to look into your account directly and help move things along for you.
Kind regards,
Rosy Bingo Team
Updated to 5 stars
Definitely 5 stars. I was paid my withdrawal the next day and have since won again. Dont listen to the bad reviews I think they are done too soon and people don't think they'll be paid but they will. Definitely my favourite casino now. Also like to add i spoke with alina on the chat and she was so helpful
29 aprile 2026
Non scritta su invito
Risposta di Rosy Bingo
Hello Raymond,
Thank you for your review. We’re very pleased to hear that your withdrawal was processed promptly and that everything worked smoothly.
Quick access to funds is something customers tell us matters most, so knowing that your experience matched that goal means a lot. It’s an area we continue to focus on, and feedback like this confirms we’re moving in the right direction.
We want every customer to feel confident that their transactions are handled swiftly and securely, and it’s encouraging to know that this was your experience.
Thank you once again for sharing your positive feedback with us.
Kind regards,
Rosy Bingo Team
Really glad I joined rosy bingo,it's an…
Really glad I joined rosy bingo,it's an excellent site,and the customer service is amazing! Happy to be on board😀
28 aprile 2026
Non scritta su invito
Risposta di Rosy Bingo
Hi Wendy,
Thank you so much for taking the time to share your review with us! We truly appreciate your feedback and are pleased to hear you had a great experience with our support team.
We hope you'll continue to enjoy the time you spend with us and we look forward to providing you with many more exciting and rewarding experiences in the future.
Your satisfaction is our top priority, and we're always here to assist you whenever you need.
Thank you again for choosing to play with us!
Warm regards,
Rosy Bingo Team
Well weekly limit lasted 5m 47secs
Well weekly limit lasted 5m 47secs. Absolutely shocking. Love this site and been a.member.for a long.time butnthink its.time to say goodbye. Uts the same every week. Shame used.to be a good site now just greedy. What a pity that greed has spoilt a good site.
27 aprile 2026
Non scritta su invito
Risposta di Rosy Bingo
Hi Dee,
We appreciate you sharing your thoughts. It can be frustrating when luck doesn’t seem to be on your side, and we want to give you some clarity about how our games work. Each spin or bingo call is produced randomly by RNG technology that is tested and approved by accredited third parties. This ensures that no outcome can be influenced by the operator or anyone else.
We know it can feel otherwise in the short term, but streaks, both good and less so, are a natural part of randomness. The important point is that the system itself is transparent and secure, with the same chance of a win for everyone.
We’d like to look into your case more closely to provide tailored feedback, so we’ve reached out through the Trustpilot form. Once we have your details, we’ll review and respond directly.
Best regards,
Rosy Bingo Team
Made a deposit and played some bingo…
Made a deposit and played some bingo and slots made a bit of profit so decided to withdraw some winnings had no issues at all customer service was great and answered my questions quick and with the correct info 5star service
19 aprile 2026
Non scritta su invito
Risposta di Rosy Bingo
Hello Martin,
Thank you for highlighting the support you received. Our team works hard to provide clear, reliable service, and it’s good to see that reflected in your experience.
Your words will be shared with the entire team directly. Positive reviews like yours remind everyone of the value of their effort.
It’s motivating to know customers feel well looked after.
We’re pleased your time with us was so positive and appreciate your feedback.
Kind regards,
Rosy Bingo Team
very helpful and quick to respond
30 marzo 2026
Non scritta su invito
Risposta di Rosy Bingo
Hi Lynda,
We appreciate your review about our support team. They aim to be approachable and consistent, and it’s rewarding to see this come through.
Feedback like yours encourages the whole team to continue working with the same dedication.
It highlights that customers notice and value the support they receive.
We’re glad you felt well cared for and thank you for letting us know.
Kind regards,
Rosy Bingo Team
Very helpful and quick response and…
Very helpful and quick response and solutions
21 marzo 2026
Non scritta su invito
Risposta di Rosy Bingo
Hello Marie,
We’re delighted to hear that our agent gave you the support you needed. It’s always rewarding when a customer takes the time to share such positive feedback.
Your comments will be passed directly to them. Recognition like this makes a real difference and reminds us how important each interaction can be.
Thank you once again for your review. We’re very glad to hear your experience was such a good one.
Kind regards,
Rosy Bingo Team
I have spent a lot of money on this…
I have spent a lot of money on this site they have always paid on small winnings but because iv won 1.300 they ask for driving licence i dont drive or a passport iv never been abroad and dont like the thought of flying so I never got one as never needed it the only photo if I have is a disabled badge but want except it not fair as they want pay out I feel they just dont to pay people big wins but no id was asked to spend money very upsetting when you spend lots of money on the site to get told no when you win
20 marzo 2026
Non scritta su invito
Risposta di Rosy Bingo
Hello Julie,
Thanks for leaving your review. Verification is something we must complete from time to time to confirm details and keep accounts safe. It’s a simple request, but one that carries a lot of weight when it comes to ensuring that our environment is secure and that we meet the standards expected of a licensed operator.
We appreciate that this can feel inconvenient when all you want is a smooth experience, but it’s a safeguard that benefits not just you, but the entire community of customers on the site. It’s there so that transactions remain reliable, play remains fair, and accounts are not at risk.
We’ve reached out via the Trustpilot review form to collect the information we need to take a look at your case and work on a resolution as quickly as possible.
Kind regards,
Rosy Bingo Team
Amazing site with high payouts been…
Amazing site with high payouts been going for years always good.when deciding where to play choose this one trust me you wont be dissapointed review from jameel
3 marzo 2026
Non scritta su invito
Risposta di Rosy Bingo
Hello, Jayne!
We appreciate your review about our support team. They aim to be approachable and consistent, and it’s rewarding to see this come through.
Feedback like yours encourages the whole team to continue working with the same dedication.
It highlights that customers notice and value the support they receive.
We’re glad you felt well cared for and thank you for letting us know!
Kind regards,
Rosy Bingo Team.
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