Roomia Self Storage - Sunshine Recensioni 33

TrustScore 4.5 su 5

4,4

Berkshire Road 88-90, 3020 Sunshine North, Victoria, AU


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Valutata 5 stelle su 5

Communication was great and support was there for every step of the way. Appreciated the additional services such as the van hire, trolley and lift. Great experience as a self storage first timer. Kri... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A great new clean self storage facility in Sunshine with easy online booking and billing system, lovely staff members Kriesha and Brian on front counter, all new modern entry system with no padlocks n... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Amazing and Friendly team! Always so kind and helpful no matter what the request is! Brian and Kriesha are very skilled and knowledgeable in the storage unit field and are always so positive and down... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Brian and Kriesha were very helpful and made our induction day easy, which is why our moving day went smoothly.

L'azienda ha risposto


Dettagli dell'azienda

  1. Self-storage
  2. Deposito di auto
  3. Negozio di forniture per traslochi
  4. Negozio di forniture per il confezionamento
  5. Parcheggio con piazzole stanziali per camper
  6. Deposito

Informazioni su Roomia Self Storage - Sunshine

Scritti dall'azienda

When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.

At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.

Our goal is to make your life Roomia, one storage unit at a time.

Visit Website

Make your life Roomia.

Scritti dall'azienda

Is ‘Roomia’ a real word? No. But we’re claiming it!
It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
The Roomia Difference
Service
Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
Security
Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
Understanding
You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.

Informazioni di contatto

  • Berkshire Road 88-90, 3020, Sunshine North, Victoria, Australia

  • 03 8903 8980

4,4

Eccellente

TrustScore 4.5 su 5

33 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

Really easy to deal with and very…

Really easy to deal with and very helpful

15 maggio 2026
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Risposta di Roomia Self Storage - Sunshine

Thanks so much for the review. Great to hear the team was helpful and easy to deal with throughout the process. We really appreciate your support and thanks again for choosing Roomia.

Valutata 5 stelle su 5

Communication was great and support was…

Communication was great and support was there for every step of the way. Appreciated the additional services such as the van hire, trolley and lift. Great experience as a self storage first timer. Kriesha (or Kreisha) is awesome!

6 maggio 2026
Logo di Roomia Self Storage  - Sunshine

Risposta di Roomia Self Storage - Sunshine

Thanks so much for the wonderful review. We know using storage for the first time can feel a little daunting, so it’s great to hear the team supported you every step of the way and made the experience a positive one.

We’re also glad the additional services helped make things easier for you, and we’ll be sure to pass your kind words on to Kriesha. Thanks again for choosing Roomia.

Valutata 5 stelle su 5

Very happy on how easy it is to access…

Very happy on how easy it is to access the site

9 maggio 2026
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Risposta di Roomia Self Storage - Sunshine

Thanks so much for the review. Great to hear you’re happy with how easy the site is to access. We really appreciate your support and thanks again for choosing Roomia.

Valutata 5 stelle su 5

Thank you

Brian and Kriesha were very helpful and made our induction day easy, which is why our moving day went smoothly.

18 aprile 2026
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Risposta di Roomia Self Storage - Sunshine

Thanks for the feedback. A smooth move in day makes all the difference, so we’re glad Brian and Kriesha could help set everything up properly from the start.

Valutata 5 stelle su 5

Easygreat process,very happy

Easy process,very happy

26 marzo 2026
Non scritta su invito
Logo di Roomia Self Storage  - Sunshine

Risposta di Roomia Self Storage - Sunshine

Thank you. We’re so glad the process was easy and that you’re happy with your storage unit at Roomia.

Valutata 4 stelle su 5

MISTER

Storage place very good good security for storage as well location of roomia convenient as well

30 marzo 2026
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Risposta di Roomia Self Storage - Sunshine

Thanks for the review! Great to hear you felt confident in the security and location, both super important when choosing storage.

Valutata 5 stelle su 5

Clear and informative communication

Clear and informative communication. Very helpful and kind service. Thank you so much. Will highly recommend to friends and family.

5 gennaio 2026
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Risposta di Roomia Self Storage - Sunshine

Thank you — this means a lot to us.
Clear communication and kind, helpful service are so important to us, so we’re delighted to hear that was your experience. We truly appreciate your recommendation and look forward to welcoming your friends and family too.

Valutata 5 stelle su 5

The lady that I spoke to today was very…

The lady that I spoke to today was very helpful and done everything that she could do for me. She showed me everything that I needed to know about how to get in and how to do things would recommend to other people.

5 gennaio 2026
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Risposta di Roomia Self Storage - Sunshine

Thank you for sharing this wonderful feedback 🌟
We’re so glad our team member could take the time to show you everything and make you feel confident using the facility. We’ll be sure to pass this on to her. Thanks so much for recommending Roomia to others, it really means a lot.

Valutata 1 stelle su 5

They told me they won't let me store…

They told me they won't let me store with them. And asked for my bank account details straight away without giving me a reason for their decision

24 dicembre 2025
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Risposta di Roomia Self Storage - Sunshine

Thank you for your feedback. We understand this situation may have felt frustrating. For safety and security reasons, all storage applications are assessed against our standard policies and verification requirements, and unfortunately we’re not always able to proceed with every request.

We’re always happy to explain our general processes where appropriate. If you believe there’s been a misunderstanding, we encourage you to contact us via hello@roomia.com.au so we can discuss it further.

Valutata 5 stelle su 5

Brian was very helpful in answering my…

Brian was very helpful in answering my many questions and very transparent with process and costing. Also supported my move in with removalists.

23 dicembre 2025
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Risposta di Roomia Self Storage - Sunshine

Thanks for the great feedback! Brian will be pleased to hear this — we’re glad the move-in process went smoothly.

Valutata 5 stelle su 5

Bookings are replied quicklyQuick service

Quick service, staffs are friendly and helpful. Rates are reasonable.

27 novembre 2025
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Risposta di Roomia Self Storage - Sunshine

Thanks so much for the lovely review! We love a quick turnaround, friendly chats, and fair rates, so it’s great to hear that all three landed well for you. 😊

Valutata 5 stelle su 5

Great Company. If you need Storage use Roomia. Very Easy Process

It was a very easy Process. Everything I needed Got Sorted. I have been using a 3/4 Garage for 2 Months. Then I needed to down Size. The Crew Downsized the unit with Ease. Very Easy to work with.

26 agosto 2025
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Risposta di Roomia Self Storage - Sunshine

That's what we love to hear! Storage should be easy. Thank you for your kind words and feedback.

Valutata 1 stelle su 5

Very late refund payment for customer

Very late refund payment for customer . Not happy with the service at all??

17 ottobre 2025
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Risposta di Roomia Self Storage - Sunshine

Hi Huy, we’re sorry to hear you were disappointed and to receive your 1-star review. As outlined in our agreement, the first month’s payment is non-refundable, however we made an exception as a gesture of goodwill. Your refund was processed on 6 October, and while we don’t control how quickly banks release funds, we can confirm it was actioned promptly on our end. We do appreciate your understanding and the chance to assist.

Valutata 5 stelle su 5

The best storage place ever

The best storage place ever, easy access, very friendly staff, hassle free experience, it’s a A +++ from me.

17 ottobre 2025
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Risposta di Roomia Self Storage - Sunshine

Wow, thank you! We love hearing that — an A+++ from you makes our day!

Valutata 5 stelle su 5

Service excellence through due diligence

I sum up my experience with Roomia, first & foremost, as an easily accessible business entity, delivering value-for-money customer-centred services with due diligence.
Thanks

6 ottobre 2025
Logo di Roomia Self Storage  - Sunshine

Risposta di Roomia Self Storage - Sunshine

What a wonderful review. Thank you!
We’re thrilled our service and value stood out to you.

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