Roomia Self Storage - Beverley Recensioni 

142
TrustScore 4.5 su 5

4,7

East Avenue 52, 5009 Beverley, South Australia, AU


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Valutata 5 stelle su 5

Customer service was perfect. Storage facility sizing was good. Entry and exit and easy access to park was very good. Friendly atmosphere.

L'azienda ha risposto

Valutata 5 stelle su 5

Ease of setup. Straightforward and flexible with my change of plans. Storage size was perfect, equipment to get things back and forth into storage was great. And they responded virtually instantly to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Roomia's customer service is outstanding and made the whole experience of self storage seamless - like it should be! When life changes occur, like moving houses it's comforting to know that Roomia hav... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Friendly staff who are prepared to go the extra mile to make sure everything flows smoothly from the initial booking right through to putting the items into the storage room. The room was easily acces... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Self-storage
  2. Deposito di auto
  3. Negozio di forniture per traslochi
  4. Negozio di forniture per il confezionamento
  5. Parcheggio con piazzole stanziali per camper
  6. Deposito

Informazioni su Roomia Self Storage - Beverley

Scritti dall'azienda

When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.

At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.

Our goal is to make your life Roomia, one storage unit at a time.

Visit Website

Make your life Roomia.

Scritti dall'azienda

Is ‘Roomia’ a real word? No. But we’re claiming it!
It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
The Roomia Difference
Service
Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
Security
Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
Understanding
You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.

Informazioni di contatto

  • East Avenue 52, 5009, Beverley, South Australia, Australia

  • (08) 8225 8415

4,7

Eccellente

TrustScore 4.5 su 5

142 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(142)

658 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Michael was awesome and attentive to my…

Michael was awesome and attentive to my needs. Highly recommended

13 marzo 2026
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Risposta di Roomia Self Storage - Beverley

Thank you for the kind words! We're so pleased to hear that Michael took great care of you and helped find the right storage solution. We’ll be sure to pass your feedback on to him.

Thanks again for recommending Roomia.

Valutata 5 stelle su 5

Great Experience and perfect location

From the start my experience with whole process it was very good and the staff were fantastic and helpful.
The unit was a great size and used it for 3 years. So convenient to get the extra space before leaving for overseas.

Thank you for the great experience and safety of my goods.

Highly recommended.

Evan

10 marzo 2026
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Risposta di Roomia Self Storage - Beverley

Hi Evan, Thank you for sharing your experience and for trusting Roomia with your belongings for three years. We're so glad the location and unit worked well for you while you were preparing for your time overseas.

Wishing you all the best on your travels, and thanks again for the recommendation.

Valutata 4 stelle su 5

It was easy to book/reserve a unit

It was easy to book/reserve a unit. Friendly service.The only drawback is the Genie entry app I tried four times to get it to work and failed, the staff also tried. The app download ok and you update your data ok but when you press the button on the app to open the gate it comes up as an error. This is an important feature if you're in a normal vehicle you can easily enter your passcode into the keypad. However, if you are in a truck you need to get out of the truck to enter the passcode.

23 febbraio 2026
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Risposta di Roomia Self Storage - Beverley

Thank you for your feedback and for highlighting our friendly service. We’re sorry you experienced issues with the entry app, that’s not the experience we want for you. Our team would love to assist further and make sure your access is seamless on your next visit.

Valutata 4 stelle su 5

From reception response to finalising…

From reception response to finalising storage Jenny was incredibly helpful and supportive. Prices reasonable and comparable.

23 febbraio 2026
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Risposta di Roomia Self Storage - Beverley

We truly appreciate your kind words. Jenny will be delighted to hear she could support you through the process — she cares deeply about making things easy and reassuring for our customers. Thanks for choosing Roomia.

Valutata 5 stelle su 5

5 stars without a doubt

It was great to have 24 hour access and the freight elevator certainly took the stress out of having my storage unit on the second floor. The premises are great and the price was excellent in comparison to other storage facilities.

23 febbraio 2026
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Risposta di Roomia Self Storage - Beverley

Five stars — thank you so much! We’re thrilled the 24-hour access and elevator made your move easier and less stressful. Providing practical features alongside great value is exactly what we aim for. We appreciate your recommendation.

Valutata 5 stelle su 5

I had a storage unit at Roomia for…

I had a storage unit at Roomia for nearly 9 years - it was a trouble-free experience and I would happily recommend Roomia to anyone looking for a storage unit for hire.

20 febbraio 2026
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Risposta di Roomia Self Storage - Beverley

Nearly nine years with us — thank you for your loyalty and trust. We’re honoured to have supported you for so long and truly appreciate your recommendation. Wishing you all the best for whatever comes next.

Valutata 5 stelle su 5
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Risposta di Roomia Self Storage - Beverley

Thank you for your kind words! We’re so pleased you enjoyed the friendly, face-to-face service — our team will love hearing this. We really appreciate your feedback and support. 😊

Valutata 5 stelle su 5

The staff are very good and…unit is clean

The staff are very good and understanding.
The unit was very clean.

5 febbraio 2026
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Risposta di Roomia Self Storage - Beverley

Thank you for your kind feedback. We’re really pleased to hear our team was helpful and understanding, and that you found your unit clean and well maintained. We appreciate you choosing Roomia.

Valutata 5 stelle su 5

Michael was a complete star

Michael was a complete star! Helpful from start to finish and a genuinely good bloke. Would give more stars if I could!

22 gennaio 2026
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Risposta di Roomia Self Storage - Beverley

That’s great to hear! We’ll make sure Michael gets your kind feedback — he’ll appreciate it ⭐

Valutata 5 stelle su 5

flexible, accommodating and welcoming

Michael has flexible, accommodating and welcoming.
great overall experience

21 gennaio 2026
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Risposta di Roomia Self Storage - Beverley

Thanks for sharing this, flexibility and a warm welcome go a long way, and we’re glad Michael delivered both.

Valutata 5 stelle su 5

Great Service!

Jenny's service was amazing. Great prices and access up to 10pm is handy.

17 gennaio 2026
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Risposta di Roomia Self Storage - Beverley

Thanks for sharing! We’re glad Jenny could help and that the access hours worked well for you.

Valutata 5 stelle su 5

Amazing

Amazing - it was so easy and the manager was so helpful.

9 gennaio 2026
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Risposta di Roomia Self Storage - Beverley

Amazing to read — thank you! 😊
We’re so pleased your experience was easy and that our manager could help make things smooth from the start. We’ll be sure to pass this on to the team. Thanks for choosing Roomia!

Valutata 4 stelle su 5

Happy but there's room for improvement

Customer service was good, and the transport van was clean. However, storage providers should explain storage sizes in layman’s terms. For example, a 1.5m x 1.5m unit refers to the floor dimensions, not 1.5 × 1.5 = 2.25m² of usable space. Due to this confusion, I had to upgrade to the next storage tier.

30 dicembre 2025
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Risposta di Roomia Self Storage - Beverley

Thank you for taking the time to share this thoughtful feedback, we really appreciate it.
We’re glad to hear you found our customer service helpful and the van clean, and we also appreciate you highlighting where we can do better.

Valutata 2 stelle su 5

We needed access on the first day by…7:30am

We needed access on the first day by 7:30 but the access code had not been activated. My son had been in the previous Friday to explain and make sure access was available. The unit was unlocked but the access code for the site had not been sorted. Our removalists were were not happy and eventually left for another job so we had to try again in the afternoon

8 dicembre 2025
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Risposta di Roomia Self Storage - Beverley

Thank you for taking the time to share your experience and I’m truly sorry for the frustration this caused during such an important moving day.

Your feedback is completely valid. There was an issue with the previous access system, which affected your code activation. Since then, we’ve fully upgraded and replaced the access technology to ensure this doesn’t happen again. The new system includes Bluetooth entry and several reliability improvements to make access faster and more secure for all customers.

I’m glad our team was able to assist remotely on the day, but we genuinely apologise that the initial setup wasn’t seamless for you. If there’s anything further we can do to support you now, please reach out.

Valutata 5 stelle su 5

Friendly and Accommodating

The team at Roomia Beverley have been friendly and upfront, and accommodated my need for 24/7 access.
I loved having full 24 hour use of the van upon moving in (my other storage gave me 7 hours!)
Thank you.

8 dicembre 2025
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Risposta di Roomia Self Storage - Beverley

Thank you for sharing your experience! We’re so pleased the Beverley team could support your 24/7 access needs and that the van made moving in easier.

Valutata 5 stelle su 5

Great Customer Service!

The premises were clean and secure. This makes the customer feel confident their possessions will be safe.
At all times I found the staff to be very welcoming and eager to accommodate the client's needs. The staff I dealt with provided answers to my questions and steered me through the processes of the whole storage task.

13 novembre 2025
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Risposta di Roomia Self Storage - Beverley

Thank you for sharing such thoughtful feedback. We’re so glad you felt confident in the security and cleanliness of the facility, and that our team could guide you through every step.

Valutata 1 stelle su 5

I couldn’t access the storage

I couldn’t access the storage, with the pink coat that you guys provide me, and I have flights tomorrow, I can’t put my belonging in the storage, now everything is stuck…
It shows “see the manager” on the machine, when I entered the pin.
But when I was doing the registration, it never mentioned that first time user have to see manager in order to activate the Pin, so I don’t know what happened right now.
Everything is so stuck rn, I felt so helpless, there isn’t any opportunity to call for help. It was hopeless.

10 novembre 2025
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Risposta di Roomia Self Storage - Beverley

Thank you for sharing this. We’re truly sorry for the stress and inconvenience you experienced during your move-in. Your access should have been seamless, and we understand how frustrating it is when things don’t work as expected, especially when you're on a tight schedule. If you’re still needing support or would like us to walk through anything together, please contact us anytime. We want to make sure the rest of your experience is completely hassle-free.

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