After purchase I used the mower for the first time there seemed to be a fault as the electric cylinder kept cutting out. I emailed Ron Smith and had a response from Steffan virtually straight away. I... Leggi di più

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
My mower package (Stihl RMA 235 ) was competitively priced . Ordering was a breeze , communication throughout was superb . Product arrived very well packaged and on time . Mower is very quiet and cuts... Leggi di più
L'azienda ha risposto
Easy service everything on time However when l phoned to see what chain l needed as a replacement the person who answered was totally rude he told me he doesn’t deal with that hung up and put me on... Leggi di più
L'azienda ha risposto
Extremely helpful and knowledgeable sales staff. Equipment arrived beautifully packaged and on time. Will definitely go to them again when we need to renew any more tools. Heartily recommend
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di tosaerba
- Vivaio e articoli per il giardino
- Negozio di articoli per il giardinaggio
- Servizio di riparazione tosaerba
- Servizio di riparazione macchinari
- Rivendita di macchinari
Scritti dall'azienda
We’re proud to have been crowned Garden Machinery Dealer of the Year 2025 at the Service Dealer Awards in December. Welcome to Ron Smith & Co., a name that has become synonymous with excellence in garden and estate machinery since our establishment in 1967. Founded by the visionary Ron Smith, our company has grown from a humble beginning into a leading specialist, dedicated to providing top-quality garden and estate machinery to both domestic and professional end-users. Our journey is one of passion, innovation, and commitment to the community we serve. Starting in 1967, Ron Smith envisioned a company that not only supplied the best in garden machinery but also supported its customers with exceptional repair, servicing, and an extensive spare parts department. Over the decades, we’ve grown significantly, yet our core values and dedication to quality have remained unchanged. This enduring commitment to excellence is a testament to Ron’s vision and has been meticulously preserved and built upon by his son, Mark, who runs the business today. Our product range includes a wide variety of garden and estate machinery suited for every need and task. From lawnmowers and leaf blowers to more specialised equipment like robotic mowers, we’re proud to be the main dealer for all the top brands in the industry. Our commitment to quality ensures that each product we sell stands up to the demands of both domestic gardens and professional estates. Sales: Explore our extensive range of machinery in our Worcester and Hereford showrooms or browse our selection online at www.ronsmith.co.uk for delivery across Great Britain. Repairs and Service: Our expert team provides comprehensive repair and servicing options, ensuring your equipment remains in peak condition. Spare Parts: With an extensive spare parts department, we make it easy to find the right components for your machinery. Robotic Mower Specialists: Our dedicated robotic mower team is at the forefront of automated garden care, offering cutting-edge solutions for effortless lawn maintenance. At Ron Smith & Co., we believe in more than just selling products; we’re dedicated to providing solutions that enhance the beauty and productivity of your gardens and estates. Our experienced team is always ready to offer expert advice, tailored recommendations, and exceptional after-sales support. As we continue to grow and evolve, our mission remains the same: to serve our customers with integrity, quality, and a commitment to excellence. Whether you’re shopping in our showrooms or online, we’re here to ensure you receive the best possible experience. Join us on this journey, and let Ron Smith & Co. be your partner in achieving beautiful and thriving outdoor spaces.
Informazioni di contatto
4 Newtown Road, Shrub Hill, WR5 1HF, Worcester, Regno Unito
- 01905738800
- sales@ronsmith.co.uk
- ronsmith.co.uk
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Ha risposto al 100% delle recensioni negative ricevute
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Risposta di Ron Smith & Co Ltd.
Ordered a leaf blower
Ordered a leaf blower. Excellent communication regarding order and delivery.
Also when suspected issue with product. Team called me back to discuss and was sorted quickly.

Risposta di Ron Smith & Co Ltd.
Under frustrating circumstances
Under frustrating circumstances, they were faultless and great to deal with. I'd ordered a piece of equipment that turned out the manufacturers had discontinued with no stock available; the only alternative was the new model, obviously at an unwelcome premium, but Ron Smith were immediate to offer a fair compromise on the price and the machine turned up days earlier than expected. So I'm very impressed with them, but realistically not on the market to buying too much more garden machinery in the near future. If I do, they'll be my first call.

Risposta di Ron Smith & Co Ltd.
Great service on mower purchase
Fair price, great service and very pleasant to deal with.

Risposta di Ron Smith & Co Ltd.
At every stage I found the process easy…
At every stage I found the process easy and was kept well informed.

Risposta di Ron Smith & Co Ltd.
Very good advice from the store when my…
Very good advice from the store when my mower packed up. I have bought a new one from Ron Smith, on line, Taking too long to deliver! No updates on Palletdelivery , disappointed in this.

Risposta di Ron Smith & Co Ltd.

Risposta di Ron Smith & Co Ltd.

Risposta di Ron Smith & Co Ltd.
Mower assembled and tested and well…
Mower assembled and tested and well packaged on pallet. Very good service

Risposta di Ron Smith & Co Ltd.
Rapid attention to my order and the way…
Rapid attention to my order and the way it was dealt with. A message was sent when a problem arose and was dealt with most satisfactorily.
My machine was set up, ready to work, well packaged and delivered, and was kept up to date with all that was happening.
They also had a good price and that matters too.

Risposta di Ron Smith & Co Ltd.
I found the process buying the product…tiller
I found the process buying the product very easy and helpful.

Risposta di Ron Smith & Co Ltd.

Risposta di Ron Smith & Co Ltd.
Took my money, nothing in stock
I ordered a garden chainsaw and extension kit. I had to call two weeks later to find out they didn't have any in stock. They were happy to take my money though.
Edit: asked for more info. See #90931. There was no indication at the time of sale that one item was out of stock. There were no updates via email or any other channel. I had to call up to see what was going on to be told the item may come into stock some time next week.

Risposta di Ron Smith & Co Ltd.

Risposta di Ron Smith & Co Ltd.
What a pleasure to visit Ron Smiths
What a pleasure to visit Ron Smiths. I dropped off an automower for service and picked up a new chain for my saw. Efficient, friendly, knowledgeable staff who obviously enjoy their work! Service excellent, prices reasonable. A real example of how to run a customer focused business!

Risposta di Ron Smith & Co Ltd.
Knowledgeable seller
Quick response. Good chat on the phone, and they even gave me extra info about maintenance of my purchase (chainsaw, in this case).

Risposta di Ron Smith & Co Ltd.
Very helpful in my purchase of a Stihl…
Very helpful in my purchase of a Stihl 160 pole pruner. Good service in assembling the product

Risposta di Ron Smith & Co Ltd.
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