Roland's Handyman Services Recensioni 

57
TrustScore 4.5 su 5

4,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Roland was very professional, arrived on time and was very helpful. We needed help putting up various shelving and mirrors that needed to be central. Roland done this with ease and would recommen... Leggi di più

Valutata 5 stelle su 5

Excellent service from start to finish. Roland replaced my mixer shower, bath panel, and screen to a high standard and the finished result looks great. He arrived on time, worked efficiently, kept eve... Leggi di più

Valutata 5 stelle su 5

Roland fixed the sliding doors on 2 large wardrobes for me. His work is always of a high standard, this is the second time I have used Roland’s services. I would highly recommend him.

Valutata 5 stelle su 5

I had flooring, painting, and a few small jobs (like putting items on brackets as well as light fixtures etc…) done, and I’m really impressed with the results. The flooring is neat and even, the paint... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Tuttofare
  2. Carpentiere
  3. Fornitore di porte
  4. Elettricista
  5. Idraulico
  6. Fornitore di finestre in PVC

Scritti dall'azienda

We are a small but trusted and reliable family handyman business. Trust us with all your jobs especially with small or odd jobs around your property or business.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

57 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(57)

31 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Very good work

Very good work. Beautiful clean carpentry with no splinters left behind which was excellent. Just left a tad bit of sawdust here and there so I give a 9 out of 10 instead of 10 out of 10. After he left I used a dustpan and brush and then a hoover to make it a 10 out of 10 job

12 giugno 2025
Non scritta su invito
Logo di Roland's Handyman Services

Risposta di Roland's Handyman Services

Thank you for your feedback! We’re glad you’re happy with the carpentry work and appreciate your attention to detail. We’ll keep your note in mind and always aim for a perfect 10. It was a pleasure working for you!

Valutata 5 stelle su 5

I'm very happy with Roland

I'm VERY happy with Roland. Very nice guy, honest, punctual and super friendly.

Thank you for doing everything so quickly and for a reasonable price.

I look forward to working with you again my friend!

19 giugno 2025
Non scritta su invito
Logo di Roland's Handyman Services

Risposta di Roland's Handyman Services

Thank you so much for your kind words! We’re delighted to hear you’re happy with the service and really appreciate your trust. It’s always a pleasure working with you, and we look forward to helping again soon, my friend!

Valutata 5 stelle su 5

Very good workmanship

We had Roland refix a curtain pole that had come away from the wall.

We found him to be very helpful, knowledgeable, efficient and polite.

Would definitely recommend and use him again for any future work.

12 giugno 2025
Non scritta su invito
Logo di Roland's Handyman Services

Risposta di Roland's Handyman Services

Thank you for your kind feedback! We’re glad you’re happy with the curtain pole repair and appreciate your comments about our service. It was a pleasure helping you, and we look forward to assisting with any future work.

Valutata 5 stelle su 5

Roland came to my property to fix some…

Roland came to my property to fix some bedroom drawers and stabilise/level a fridge freezer. Roland is really friendly and helpful and came to do the jobs within a week of my first message.

6 giugno 2025
Non scritta su invito
Logo di Roland's Handyman Services

Risposta di Roland's Handyman Services

Thank you for your kind words! We’re glad you’re happy with the bedroom drawer and fridge freezer work. It was a pleasure helping you, and we’re always happy to assist quickly whenever you need us.

Valutata 5 stelle su 5

Roland done my door installation

Roland done my door installation in my house Great services, will definitely will recommend him! Thank you great job!

24 marzo 2025
Non scritta su invito
Logo di Roland's Handyman Services

Risposta di Roland's Handyman Services

Thank you for your kind feedback! We’re glad you’re happy with the door installation and really appreciate your recommendation. It was a pleasure helping you!

Valutata 5 stelle su 5

Very professional and trustworthy Came…

Very professional and trustworthy Came on time Nothing was too much trouble And done a very professional job of lying my laminated flooring Would definitely have him again and recommend him to my friends Thank you, Roland

20 marzo 2025
Non scritta su invito
Logo di Roland's Handyman Services

Risposta di Roland's Handyman Services

Thank you so much for your kind words and glowing review! We’re delighted to hear that you were pleased with our professionalism, reliability, and quality of work. It’s great to know that we made the process smooth and stress-free for you. We truly appreciate your recommendation and look forward to helping you with any future projects. Thanks again for choosing us!

Valutata 5 stelle su 5

Brilliant work!

Thank you very much Roland! Today I had a door installed and he was polite, friendly and efficient. You could really tell he knows what he’s doing and he has a great can-do attitude! I’m very grateful for the work done and happy with the outcome!

14 dicembre 2024
Non scritta su invito
Logo di Roland's Handyman Services

Risposta di Roland's Handyman Services

Thank you for your kind review! We’re so pleased to hear that you were happy with our work and his positive, can-do attitude. It’s great to know that his expertise and efficiency made the experience a smooth one. We truly appreciate your feedback and are glad you’re satisfied with the outcome. If you ever need assistance again, we’d be more than happy to help. Thanks once more!

Valutata 5 stelle su 5

Professional and good at communicating.

I thought Roland did a really good job at mending the back of our bathroom and retiling it. It was a complex job and he was very confident with what he was doing. The work was done to a really good standard. Thankyou.

30 agosto 2024
Non scritta su invito
Logo di Roland's Handyman Services

Risposta di Roland's Handyman Services

Thank you for your review! We’re glad to hear you were happy with our work and the quality of the tiling. We appreciate your kind words and are pleased you’re satisfied with the result. Feel free to reach out if you need anything in the future. Thanks again!

Valutata 5 stelle su 5

Painting and decorating.

Painting and decorating.

I am very happy with Roland’s services. He is very responsible and reliable. He protected everything very well and and has a good eye to details due to his years of experience. I will definitely use him again and I can highly recommend him.

24 maggio 2024
Non scritta su invito
Logo di Roland's Handyman Services

Risposta di Roland's Handyman Services

Thank you for your feedback! We’re pleased to hear that you were impressed with our reliability, thoroughness, and eye for detail. It’s great to know that his experience showed in the quality of his work. We truly appreciate your recommendation and look forward to helping you with any future projects.

Valutata 1 stelle su 5

DO NOT USE ROLAND'S HANDYMANS SERVICE.

DO NOT USE ROLAND'S HANDYMANS SERVICE.
I used this service because I was desperate to get job done. What a mistake!!.
He was available at short notice & did the job quickly, which is what I needed & although the quote was more than I expected I went ahead.
I needed a shed roof repaired. He replaced felt badly. Left an unholy mess. The old felt just thrown around garden. I did complain but he was dismissive.
But the worst of it was how rude he was. Due to a banking administrative error, the completion payment did not go through in the usual 2 hr, period & was delayed. In this short time, he threatened me twice. Once by text message & later by phone being very aggressive & rude.
I can assure you the 650.00 for felting a shed was paid within 24 hrs of work done.
What a rude shoddy workman to be avoided.
I gave him 1 * as you are unable to give lower.

8 dicembre 2023
Non scritta su invito
Logo di Roland's Handyman Services

Risposta di Roland's Handyman Services

Thank you for your feedback. We’re sorry to hear that you were unhappy with the service, but we would like to clarify a few points. The shed roof in question was in a very poor and dilapidated condition, which made the repair more challenging than anticipated. We always do our best to provide quality service, but when working with an old and unstable structure, the outcome can sometimes be less than perfect.

Regarding the payment issue, we understand that banking errors happen, but we did make it clear that we would need to resolve the matter promptly. Our goal is always to provide good service while maintaining clear communication, and we regret if there was any misunderstanding or frustration on both sides.

We take all feedback seriously, and your concerns will be noted as we continue to improve our service. Thank you.

Valutata 5 stelle su 5

I have used Roland for some work at my…

I have used Roland for some work at my house . I needed some silicone work . He was lovely, reliable and was very fair on his quote . I would use his services again . Lovely man

21 aprile 2023
Non scritta su invito
Logo di Roland's Handyman Services

Risposta di Roland's Handyman Services

Thank you for your kind review! We’re glad to hear you were happy with our work, reliability, and fair pricing. It’s great to know you’d use his services again. We truly appreciate your feedback and look forward to helping with any future projects.

Valutata 1 stelle su 5

🚨⚠️ WARNING: AVOID THIS BUILDER/HANDYMAN AT ALL COSTS! ⚠️🚨

I want to share my recent experience with Roland’s Handyman Services, in the hopes that others can avoid the nightmare I went through. The lack of professionalism, rudeness, dodgy and RACIST behaviour (“pathetic Indian £1 deal f****r”)displayed by this individual is beyond words (see the message exchange attached)

Things started going south when I asked Roland for a breakdown of the costs for the project. This seemingly simple request led to a sudden change in their attitude. Instead of providing the transparency I expected, they became rude, obnoxious, and evasive. It was as if they had something to hide.

Not only did he refuse to give me the breakdown I asked for, but they also failed to provide an invoice despite numerous requests. This lack of documentation raised serious concerns about their intentions and integrity. It’s basic business practice to provide clients with an invoice, and their refusal to do so was a red flag.

What’s even more baffling is that we had a clear agreement on the price, both through text and in person. I have the text messages to prove it, including a detailed discussion of costs and confirmation from [Builder’s Name]. Yet, out of the blue, they had the audacity to demand more money. This blatant attempt to squeeze more out of me after we had agreed upon a price is not only unethical but also downright infuriating.

Moreover, he initially marked the area for the shed base and then approached me with a request for an additional £300, supposedly for “materials” they claimed they needed to extend the base by about 1-2 feet on both sides. I was taken aback by this sudden demand, especially since I vividly remembered that this “extension” was included in the area of the base we had agreed upon when he visited before giving the initial quote. When I questioned this he dismissively claimed that the “extension” wasn’t part of the initial agreement. Honestly, I could not be bothered to argue, and since still it’s a good price, I agreed to the new price with the “extension”. Also, I knew that the requested £300 couldn’t possibly be solely for materials. It was disappointing to see him resort to such tactics (although, I am well aware that this isn’t uncommon)

Crucially, as can be seen in the message exchange, not only this individual refused to remove the wooden border/frame from the base, he has absolutely destroyed my lawn by mixing cement and discarding residue on my lawn. As can be seen in the pictures, the grass has died and left with hardened concrete everywhere on the lawn.

The whole experience with this individual/company has left me feeling frustrated, and utterly disappointed. Their lack of professionalism, shady behavior, and disregard for clear agreements and the property have created a nightmare situation that I wouldn’t wish upon anyone.

I urge you, fellow consumers, to avoid Roland’s “services” at all costs. They are a prime example of what can go wrong when dealing with a contractor who is not only unprofessional but also appears to have questionable business practices. Save yourself the headache, stress, and potential financial loss by steering well clear of him.

#UnprofessionalTradesperson #DodgyBusinessPractices #NoTransparency #AvoidAtAllCosts

12 agosto 2023
Non scritta su invito
Logo di Roland's Handyman Services

Risposta di Roland's Handyman Services

Thank you for your feedback. We’re sorry to hear that you felt dissatisfied, but we believe there were some misunderstandings. We always aim to provide clear communication and transparency, and we did our best to address your requests. Unfortunately, the situation became challenging due to some miscommunication and unreasonable demands. We made every effort to deliver quality service, and we regret that things didn’t meet your expectations. We value constructive feedback and will continue to improve our processes.

Valutata 5 stelle su 5

Roland is very reliable

Roland is very reliable . Does a efficient job with the requests I have had . Very reasonably priced and I shall be using the handyman service again.

4 febbraio 2023
Non scritta su invito
Logo di Roland's Handyman Services

Risposta di Roland's Handyman Services

Thank you I appreciate your time and effort on writing this review.

We are here to assist you any time youd need us.

Valutata 5 stelle su 5

vinyl flooring fitted.

I contacted Roland to fit vinyl flooring in my bathroom, he responded quickly and I explained what I wanted and sent him a photo of the bathroom.we agreed on a price for everything including the vinyl and he and his guys arrived on the date and time giving and he did a smashing job, my bathroom was looking a bit dated and this really transformed it.i will be using Roland again and im confident to recommend him.

10 gennaio 2023
Non scritta su invito
Logo di Roland's Handyman Services

Risposta di Roland's Handyman Services

Thank you, Tracey, for your kind words and for taking the time to leave such a wonderful review! I'm thrilled to hear that you are happy with the vinyl flooring and that it transformed your bathroom. It was a pleasure working with you, and I look forward to helping you with any future projects. Best regards, Roland.

Valutata 1 stelle su 5

Unprofessional. Rude. Poor service. Had to clean up his mess. Not recommended

I assume the man who attended my property was Roland himself as he is the man pictured on the website.

He was rude throughout. When I asked roughly how long the job would take he just said "as long as it takes" in an argumentative tone.

He did the simple job of fitting locks to bedroom doors, which created a lot of sawdust and mess. He swept up about a third of it - still leaving a huge mess - and refused to do any more.

When I asked him to complete the job he was confrontational, argumentative and rude.

He wanted to use a vacuum cleaner, I explained that the electricity was off as I was having work done by an electrician but that shouldn't prevent him sweeping up properly, he refused and left abruptly.

I had to complete the job by sweeping up properly myself.

I would never use Roland's handyman services again, even for a small job.

Furthermore, given his rudeness and unprofessionalism with such a small job I would advise anyone not to trust him with a larger job where his bad attitude might leave you with worse issues than cleaning up his mess.

7 luglio 2022
Non scritta su invito
Logo di Roland's Handyman Services

Risposta di Roland's Handyman Services

Thank you for your feedback. We’re sorry to hear you were unhappy with the service, but it’s important to address some points. The job in question was a small task, and we always aim to complete it efficiently. However, when it comes to maintaining a clean workspace, it’s expected that customers take some responsibility, especially when additional equipment or access (like electricity cables hanging around)

While we understand the frustration of any mess, it’s clear there were some communication issues during the job. We made our best effort to get the job done in a timely manner, but unfortunately, the circumstances were not ideal. We always strive to be professional, and if things didn’t go as smoothly as expected, we’ll certainly take that feedback on board.

We appreciate your comments and will work to improve where necessary.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più