i had the most dissatisfying experience ever with these people. do not get their card and work with them, no responsibility no getting back as promissed and just put you on hold and let go. i cancell... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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They give a terrible credit limit and charge a hidden fee when you end up spending more than your credit limit. Ideally the card should have just declined. How are you gonna charge me more money for n... Leggi di più
Card has little value for consumers enlisting services from this trash company. One might be under the impression Roger’s would value their clients who use them for all their telecom needs and have th... Leggi di più
the customer service agents are like so rude and unprofessional teams. Never solve the problems and every agents get their own answers for same question. NO TRAINING AT ALL BEFORE YOU GET THIS JOB????... Leggi di più
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Pessimo
67 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
They will never fix fraudulent charges.
Had a dispute open with them for 8 months over a fraudulent charge and they would never be available for contact and never help with disputes. Terrible service. Avoid at all costs.
15 agosto 2023
Non scritta su invito
Lack of service and protection low quality bank
The company claims to offer protection for fraudulent charges. Most difficult and scam process I am going through. This bank has the process open for more then 1 year for a single dispute! The bank employees you can never geld a hold of for the dispute department despite contacting via email and voicemail no response. They don’t want to reverse fraudulent charges cause it caused them money. There service is very poor especially compared to any other bank. Stay away don’t let promotions fool you. Not a dependable card.
5 giugno 2023
Non scritta su invito
I was their customer for 5 years
If you want to give yourself a headache and lose your money, be sure to open an account in this bank, I came to this conclusion after 5 years of working with this cheap bank. This is a recommendation that you never use this bank and don't get into trouble like me.
There is no reliable system and they only have employees who want to justify
6 febbraio 2023
Non scritta su invito
Rogers World Elite Mastercard worst customer service ever?
Beware where is the zero star option for their credit card products. They suck you in on great rewards and insurance in
Reality all false promises. All rogers bank creditcard insurance products are not true or a mechanism to bait and switch terms to not help you. I have had a number of interactions After the 5th one this company is being boycotted. They do not honour anything; they will fraud block your credit card when you change something as basic as a phone number they limit
Staff hours so you cannot talk to them when you have an issue. They limit their liability to 30 days even on fraud perpetuated by online merchants so you have no response. Please
avoid rogers bank at all costs i have cancelled and moved to amex as a stop gap.
Is rogers bank running a
A Ponzi scheme? Time will tell, but from first hand experience when you have a real issue and it counts they will screw you and cost you time/money. Anyone with positive reviews for these guys are probably paid actors or reputation defenders you have been warned! Cancel and run as fast as possible to literally anyone else wow these people suck.
23 dicembre 2022
Non scritta su invito
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