ROCKFISH Recensioni 

360
TrustScore 4.5 su 5

4,4

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Valutata 2 stelle su 5

Company appears to have gone out of business/not responding. Having bought several pairs previously, my latest pair sprung a leak in a couple of months. The company replaced them (not before I had... Leggi di più

Valutata 5 stelle su 5

I've been searching high and low for a pair of ankle wellies with a heel, with no joy until I stumbled across your website, I found just what I was looking for in the sale. Fast delivery and the well... Leggi di più

Valutata 5 stelle su 5

These are fabulous, comfy, warm wellington’s, most comfortable boot I’ve ever worn, not needing to wear in, fit perfect, great I can tighten top so straw doesn’t get in! I’ve tried many equestrian wel... Leggi di più

Valutata 5 stelle su 5

I had a problem with one of the boots I bought and contacted their customer support, included a photo of problem. Without hesitation, Katie arranged for a replacement pair to be sent, which arrived... Leggi di più

Dettagli dell'azienda

  1. Negozio di scarpe
  2. Negozio di stivali

Scritti dall'azienda

Born in Cornwall, Worn Worldwide. ROCKFISH was founded in Cornwall in 2004, inspired by a British traditional lifestyle and a deep respect for authentic craftsmanship. From Cornwall’s rugged coastline, our journey has taken us across the UK, America, the Asia-Pacific region, and Korea, where ROCKFISH has flourished before coming full circle back home with more products, more functionality, and more style than ever. Our wellingtons inspired by leisure seekers and hardworking farmland alike built for all day comfort and made to last. Each pair is crafted from natural rubber using an eco-friendly formula designed to prevent premature wear, because a longer life means less waste. International awards stand as proof of our quality and commitment. More than a million customers worldwide including horse riders, dog walkers, campers, gardeners, farmers and fishermen trust ROCKFISH footwear that treads lightly on the planet. Even as we grow globally, we stay true to our Cornish roots, continuing to provide our wellingtons to the Cornish Seal Sanctuary, helping protect the coastline and community that first inspired ROCKFISH Inspired by the Cornish coastline, leisure hunter’s and the mucky farmland, our wellingtons are made to last long and you can wear them all day with comfort. A longer life is a less wasteful life they say, and our wellingtons and sneakers are examples of this saying. They are made with natural rubber and our eco-friendly formula ensures the rubber to prevent premature failures. Our many international awards are testimony to this. We have delivered our wellington boots and water repellent sneakers to over 1M+ happy customers worldwide and the journey continues. We are famous among many liveries, stables, horse riders, dog walkers, students, campers, gardeners, farmers, fishermen, working mum’s and everyone who loves a vegan friendly pair of boots ~ They simply love us for making a positive difference to our planet and a more sustainable future for everyone.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

360 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,4

Tutte le recensioni

(360)

38 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent service

Excellent service, prompt delivery and great price! I bought 2 pairs of B stock wellies and struggled to find the imperfections. The quality is great and so far comfortable and my feet are dry!!

26 settembre 2024
Valutata 3 stelle su 5

Great products but poor sizing and customer service

Great products, sizing takes a bit to be desired TBH. My size 4 daughter couldn't get her feet in the boots so I had to give her the size 5 and order a 6 for my other daughter. Meaning i was left with a 4 I couldn't return (as B stock), And this was normal cotton socks. Also, they VERY slow to dispatch items and acknowledge orders. No communication at all. so a mixed review from me.

26 settembre 2024
Valutata 5 stelle su 5

Highly recommended

I contacted the company after finding a split in my wellies & a new pair was sent immediately, FOC as the original pair were still within a 1 year guarantee period.
My daughter recommended this company for horse & dog walking activities & I would highly recommend them also.

30 agosto 2024
Valutata 4 stelle su 5

Really comfortable boots!

I purchased a pair of Women’s Everyday Thermal Tall Side Adjustable 3mm Neoprene Insulated Wellington Boots on 2nd September 2023 after using Hunters for many years. They are the most comfortable boot I've tried but after 9 months they started to leak. I contacted Rockfish to ask if they had any stock as they had a sale on to be told there was no expected due date but they had another model due in August. I commented that it was disappointing they leaked after only 9 months and did not receive any reply.
Update - I've resent the email and Rockfish have dealt with the matter in a professional and courteous manner, thank you.

2 settembre 2023
Non scritta su invito
Logo di ROCKFISH

Risposta di ROCKFISH

Hi, Apologies, we were not aware that you wanted to inform us of a fault from your email. Please can you email photographs of the fault so we can correct this for you.

Valutata 5 stelle su 5

The most comfortable quality wellies

I’ve been wearing Rockfish wellies for years. Very comfortable. Very hard wearing - last for years. Comfortable in all weathers. Recently ordered online from Rockfish U.K. Efficient service. The wellies arrived in Ireland in about 3 days. Bit of tax to pay on them because of Brexit, but they’re worth it.

23 maggio 2024
Valutata 1 stelle su 5

Don't believe the hype

I received a pair of Rockfish Walkabouts through an online purchase via Equine52. In less than 6 months of normal use, with very little wear on the sole, the uppers split. Purchased in Feb 2023, split in June 2023. Despite my attempts to claim under warranty, I have received no refund, nor replacement (almost a year later). Now any emails to customer services go unanswered. Don't believe the hype.

15 giugno 2023
Non scritta su invito
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Risposta di ROCKFISH

Hi Matthew,

We are very sorry about the fault with your wellies. Equine52 have been credited by us and offered you a refund back in September 2023, I will resend you the email please respond to them to receive your refund.

Valutata 3 stelle su 5

Leak after a year of use

Loved the boots - the most comfortable I have had. However, after just over a year they now leak and are not usable. No sign of wear or tear on the boots but still leaking.

Editing following response from Rockfish - they have kindly agreed to replace my wellies. Hopefully it was just a blip and these ones stand the test of time.

5 maggio 2024
Non scritta su invito
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Risposta di ROCKFISH

Hi Ellie,

I believe our customer service team has been in contact and resolved your issue. Please contact us on hello@rockfishweatherwear.co.uk if this isn't correct.

Kind regards,

Rockfish

Valutata 5 stelle su 5

Just the best wellies

Couldn't supply the colour I wanted so, rather than just cancelling the order, they offered an alternative colour and delivered them postage free.
Great customer service
Great product
Good job Rockfish

10 aprile 2024
Valutata 3 stelle su 5

Rockfish Walkabout Wellingtons, Reasonable Product, Rubbish Customer Service

Reasonable product for the price, but the fabric on the insole has come away and exposed the foam below, this has now started wearing, making me very aware of the main sole's framework underneath my foot. I sent an email to their customer service at hellorockfishfootwear.com on the 12th March, but receive no response. On the 10th April, I found a phone number 01503 240615 on the internet, but when you phone it's not recognised. If this is Rockfish's idea of customer service, I will avoid there products and recommend others do the same.

10 aprile 2024
Non scritta su invito
Logo di ROCKFISH

Risposta di ROCKFISH

Hi, We are really very sorry that we have missed your email. Would you be able to resend and I will pick this up now. Apologies the phone number you have found is very old and out of service our current number is 01752 851454

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