No replacement heads available to purchase for the last several weeks. Emailed customer service to know when they would be back in stock but no reply weeks later. Disappointing as I think the brush is... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Great toothbrush, best I’ve ever bought, but unfortunately I have ordered new replacement heads and not received them. I have emailed twice but not received a reply. I wonder whether the company is... Leggi di più
L'azienda ha risposto
I purchased the toothbrush on the advise of my Dental hygienist in April 2023 and it completely lived up to the expectations that she had told me it’s an amazing toothbrush but now August 24 .. it is... Leggi di più
Great toothbrush 90 day battery was the biggest selling point for me because I was charging another brand off toothbrush 3 times a week after a few years use so I needed an upgrade. And it is quiet an... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Premium Oral-care company selling into Ireland & UK.
Informazioni di contatto
Irlanda
- risussmile.com
3,5
Nella media
36 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
No replacement heads available to…
No replacement heads available to purchase for the last several weeks. Emailed customer service to know when they would be back in stock but no reply weeks later. Disappointing as I think the brush is excellent.
25 agosto 2025
Non scritta su invito
Toothbrush heads
I cannot get replacement heads for my toothbrush. Has anyone else this issue?
24 luglio 2025
Non scritta su invito
The brush head was too big and ended up…
The brush head was too big and ended up infecting my gums and causing mouth ulcers, disappointed it didn’t work well for me.
26 febbraio 2025
Risposta di risussmile.com
Hey Joanne, can you please email us a photo of the toothbrush head and why it was too big? Thanks, Risus
Very prompt service use the best
Very prompt service, the best sonic tooth brush I have used, with a very long battery life
24 ottobre 2024
Customer response to a query
I purchased the toothbrush on the advise of my Dental hygienist in April 2023 and it completely lived up to the expectations that she had told me it’s an amazing toothbrush but now August 24 .. it is not charging .. ( I will admit in my case the 90 day charge never worked however it want an issue ) but I have sent 3 emails to the company as I believe the life expectancy of electric tooth brushes is 3-5 years I’ve already purchased replacement heads early in 2024 the last e mail was sent on the 15th August I cannot get a reply from the company .. the only course of communication appears to be e mail…. So now I’m gone back to my original electric tooth brush ( it’s not rissus ) I’m really disappointed with Risus customer care .. on the website it has 24/7 .. certainly in my case that is not true .. ..
15 agosto 2024
Non scritta su invito
excellent service
excellent service, good value for money. execution of purchase very easy to do
6 agosto 2024
Very easy to order
Very easy to order, arrived within 2/3 working days, and the product is fantastic it’s my second time purchasing these toothbrush heads, best toothbrush I have ever used
17 giugno 2024
A quick response to the order placed…
A quick response to the order placed and frequent updates to the status of the order.
Also a very good service from the Royal Mail in handling the delivery.
2 aprile 2024
Poor delivery time & customer service
I had to chase 2 times via email to find out where my package was.
It took 3 weeks for the toothbrush heads to arrive. The company said it was a computer error.
I asked for the £5 delivery free to be refunded, as it was so late. I heard nothing back.
Not impressed with the service at all.
20 marzo 2024
Risposta di risussmile.com
Hi Sarah, we had some issues with emails going into spam, the 5 GBP delivery has now been refunded. We apologies for any inconvenience caused.
Great toothbrush
Great toothbrush, best I’ve ever bought, but unfortunately I have ordered new replacement heads and not received them. I have emailed twice but not received a reply. I wonder whether the company is still in existence.
Update: was informed that the company had issues with emails. Now received brush heads.
2 marzo 2024
Non scritta su invito
Risposta di risussmile.com
We appreciate you updating the comments as you have now received the toothbrush heads, if you could update the stars from one also, it would be greatly appreciated. It would be a pity to give the best toothbrush you ever purchased one star, we again apologies for any inconvenience due to emails going into spam. Thanks, Risus Smile.
Helpful customer service
Great product. Very fast delivery and super customer service.
27 febbraio 2024
Great tooth brush
Great tooth brush, my teeth feel squeaky clean, I love it. I ordered it on Sunday and it was delivered on Tuesday. Fabulous service. I have recommended it to my friends
13 novembre 2023
Fabulous toothbrush
Fabulous toothbrush. Gives the teeth that REALLY CLEAN feel after every brush and keeps them in pristine condition. Highly Recommend
4 settembre 2023
Quick delivery and good price
Quick delivery and good price. Toothbrush was recommended by my hygenist.The brush is easy to use and effective.
14 marzo 2023
Brilliant tooth brush love the signal…
Brilliant tooth brush love the signal that prompts you to brush the next side of your mouth means all teeth are getting equal brushing
20 gennaio 2022
Amazing Product & even better service!
23 agosto 2022
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.