I have made fairly large orders from Rise each Christmas season for the last few years and my family has always been thrilled with the quality and fit. Just this past week I had issues with a non-deli... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
I have made fairly large orders from Rise each Christmas season for the last few years and my family has always been thrilled with the quality and fit. Just this past week I had issues with a non-deli... Leggi di più
L'azienda ha risposto
My experience with RISE so far has been incredible. I am very picky with what I order and keep and after ordering 15 items I haven't returned anything yet. The quality of all items I have purchased is... Leggi di più
L'azienda ha risposto
So far, I’ve place multiple orders with Rise and am thoroughly enjoying all of their products, from gym apparel to lifting gear. I recently needed to deal with an exchange of an item I ordered and Edw... Leggi di più
I made an order but had to cancel. Edwin from Rise reached out, had the order ready but held off on shipping and just wanted to make sure I was cancelling. I didn’t cancel cuz it’s bad stuff, I was... Leggi di più
L'azienda ha risposto
Rise is one of the fastest growing and most innovative sports fitness brands in North America. Shop our Online Fitness Store. #NeverStopDreaming
18005 Rue Lapointe, i500, J7J0G2, Mirabel, Canada
Ha risposto al 40% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I have to post a review again: The customer service people are arrogant and dont answer. I have been going back and forth with this company in 3 months now for a pair of joggers!!! Guys: especially internationally : STAY AWAY FROM THIS COMPANY!

Risposta di Rise
Very responsive staff. Followed up on status of order and received prompt reply after usiness hours heading into a weekend. Not a "bot", but rather a human touch. Makes a difference in today's online madness!
Great customer service. Edwin was very prompt and professional especially at 11:00pm. Thanks again.
I am so very impressed with the personal attention that Rise gives to their customers! I placed an order on Saturday night for one grandson and a couple of hours later another of my grandsons told me he wanted shirts from Rise. I contacted them and asked if the two additional shirts could be added to the 1st order. Immediately I received a reply (on a weekend) that yes they would be happy to add to the order. It is now Sunday night and the order is completed and ready to be filled and shipped! I was so very pleased with the help I received with the order, and apparently my grandsons love their products! So I am giving Rise a top-notch review! Thank you!
Flawless most awesome support that I had ever had the pleasure to contact. They have truly the best customer care ever have ever seen
Rise's customer service has been nothing but helpful and fast. When I needed clarification on my lever belt's order, I was able to speak to a real person and get any and all of my questions answered quickly and thoroughly. Edwin, specifically, from the Rise team helped me through my order process and answered all the inquiries I had with an amazing degree of enthusiasm. Can't recommend this company for your lifting needs more.
Really the best website to shop lifting gear and clothes, i’ve had a problem cuz i mistake one order but they provide cancelling very quick with an amazing customer service
#RISE
I absolutely love Rise! I started using the website a little over a year ago and I don't think I'll stop. I received every order in a timely manner and customer service is excellent.
Awesome customer service! Emailed my request and answered in just a few hours with the assistance I needed!
Awesome support! Made some mistakes with my order and I was very worried about it. Because I've had some horrible experiences with other support Services from different companies, I haven't been really optimistic. But the Support which was given to me was Overall just great. Special Thanks to Edwin. Stau safe yall!
I have bought from rise for years and every year I contact customer service for one thing or another. The service is always kind and understanding and helpful. The clothes are very good quality and make me feel confident in the gym. I recommend this brand to all my friends.
I’ve been wearing Rise gear for my workouts for years and love the brand, feel, and look the clothes. I’ve been buying their clothes as presents and my friends love it to! Whenever I’ve needed help with my order they were always very responsive!
My son and his friends love Rise gear and we always head to their site for Christmas or birthday shopping. My son gifted me
with my new favorite pair of
Leggings from them also! I feel like one of the cool people now.
I recently made a mistake in my order and their customer service is EXCELLENT. They straightened out my order for me quickly and hassle free. Highly recommend Rise!
Had a enquiry regarding their shipping fee for international orders! They were polite and got back to me within 10mins. Absolutely fast replies and made the rest of my transaction really smooth. Looking forward to when my items arrived🤩
I've always had excellent experience with Rise Store and the team.
Just today Black Friday sale, I made a mistake in my order after I have placed my order, the team IMMEDIATELY replied and rectified my order according to my request with lightning fast speed and super user friendly experience. The team's note and reply was professional and went the extra mile of wishing me to stay safe & healthy. It's might not seem much, but that little personal touch was heartwarming and shows the team's passion behind the brand.
Besides the great eComm experience, the products are of quality and at a reasonable price. I've used Rise gear for years without any issue and my friends/trainer at the gym always ask me where I got them.
I can personally vouch for Rise, the team behind it care about their customers and their products, and as long as this stays true, I'll be shopping at their store for many years to come.
Their customer service was SUPER QUICK to respond to my query even during the Black Friday sale. My order went through with no issues. And of course their products are top notch.
Outstanding customer service went out of their way to help with order tracking. Product was perfect. Would highly recommend. Top Notch!
If I could rate this company a 0 star I would.
I ordered one of their weightlifting belts and they sent me the wrong size so I returned it and they were out of stock of the correct size. They denied me a refund when I asked for it. So I asked for store credit and I placed the order of other merch with the store credit and I haven’t received a shipping number till this day.
Been going at it with this terrible company that just stole my money for over 2 months now.

Risposta di Rise
High praise to the customer service team with Rise, purchased a shirt and shorts, didn’t quite fit comfortably, they helped with sizing and made the whole exchange process for different items super easy. Never mind the high quality items, they’ve gained a long term customer for top notch customer service alone.
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