Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I have made fairly large orders from Rise each Christmas season for the last few years and my family has always been thrilled with the quality and fit. Just this past week I had issues with a non-deli... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My experience with RISE so far has been incredible. I am very picky with what I order and keep and after ordering 15 items I haven't returned anything yet. The quality of all items I have purchased is... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

So far, I’ve place multiple orders with Rise and am thoroughly enjoying all of their products, from gym apparel to lifting gear. I recently needed to deal with an exchange of an item I ordered and Edw... Leggi di più

Valutata 5 stelle su 5

I made an order but had to cancel. Edwin from Rise reached out, had the order ready but held off on shipping and just wanted to make sure I was cancelling. I didn’t cancel cuz it’s bad stuff, I was... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di abbigliamento sportivo
  2. Negozio di attrezzature sportive

Scritti dall'azienda

Rise is one of the fastest growing and most innovative sports fitness brands in North America. Shop our Online Fitness Store. #NeverStopDreaming


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

205 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 40% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Understanding and Good Attitude

The Rise Team had great customer service while dealing with my request. I had a product with a printing defect, but I did not realize it until months later. Rise was quick with their replies, understanding and approached this with a good attitude. As a result, they gave me a replacement free of charge, despite the 30 days exchange policy. Thank you Rise!

14 febbraio 2023
Non scritta su invito
Valutata 5 stelle su 5

Fantastic customer service

Fantastic customer service. Got back to me in hours with an order modification for something I placed almost 2 days ago, and were very friendly and helpful.

30 gennaio 2023
Non scritta su invito
Valutata 4 stelle su 5

There really aren't returns/exchanges

The clothing is pretty great (and expensive). The issue is that if you don't live in Canada there is essentially no returns or exchanges because postage to send it back can cost up to the entire purchase price. I tried USPS like they suggested and it was going to be over $40 for $45 shirt. So no, there really aren't returns. And I don't know about everybody else but when I consider a company to be a great company, it means that they stand by their product enough to make it so that you can feasibly return the product if you're not satisfied. So for the price I expected more from the company and did not get it.

27 gennaio 2023
Non scritta su invito
Valutata 5 stelle su 5

Customer service... Efficient and effective !

The customer service is more than excellent. They are polite and courteous. The salespeople work with you and for you so that the customer can take advantage of the offers or pomotions available.
If you have a question? Ask it, you will get the answer in a short time. Experience it and you will see, they are efficient! I have no relationship with this company, I am just a satisfied customer!
Jocelyn Mallet

13 gennaio 2023
Non scritta su invito
Valutata 5 stelle su 5

Great customer service

I ordered multiple items and love them all, great quality and materials. After my partner wore the female hoodie twice it was noticed the sleeve cuff had a defect on the seams. So I sent a picture to the Rise team.
I am beyond impressed how fast the team responded and they offered to replace the hoodie immediately! Waiting now for the package to be delivered.

Thank you RISE team! Keep up the fantastic work.

29 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

⭐️⭐️⭐️⭐️⭐️FAST AND FRIENDLY SERVICE⭐️⭐️⭐️⭐️⭐️

Amazing customer service and quick response time! I placed an order and forgot to choose a size and when I realized I was devastated. Especially this time of year with the huge demand and shipping I thought for sure my gift was going to be an after Christmas gift now. However the next day I got a response not only telling me it was changed and back in the queue for processing but also just a genuinely sweet message from the staff. Super impressed and definitely well deserving of these 5 stars!!!

Thanks again to the staff at Rise and especially to Edwin for the prompt and friendly customer service. I will be shopping here again!

10 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Kickass clothing and support.

Lately, I've noticed people taking a peek at me at the gym repeatedly, and I can't help but think it's because of the awesome Rise clothing, because of gains I'm sure it is not!

Super happy with the support I have been receiving, these guys usually respond pretty quickly for inquiries and the clothes are topnotch. Hope they keep it up because I plan to be a customer for a long time. Go Rise!

8 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Amazon customer service

Just did an order on Rise and did a mistake. I contacted the customer service and received an answer 10 minutes later.
My problem was solved with such efficiency by Edwin, I wish all customer service could be so efficient and polite!
Can't wait to receive my order to try everything and to make another one then 😁

11 novembre 2022
Non scritta su invito
Valutata 5 stelle su 5

easy exchange due to wrong size item

I recently bought the wrong size for some of the items in my recent order. I was gladly helped by Edwin to resolve my problem and now everything is fine! Great service, would recommend!

27 settembre 2022
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più