First, it was very difficult to find "Right Cars" as the actual store is called Nova Cars. Second, the location only had a defective car seat that somehow had no latches for the harness. They were abl... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Good price, brand new car, and excellent customer service by Mario! Make sure you read the conditions of the rental and understand that a refundable deposit (refundable as long as you return the ca... Leggi di più
L'azienda ha risposto
We had an upgraded car (manual to automatic, small to SUV size) which made us very happy. Also all paper process is very quick & easy. Got the refund on the same day, so fully recommended.
L'azienda ha risposto
Manque prise usb pour charger tel Et pas de GPS Et pas facile à trouver à l'arrivée de l aéroport
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Right Cars is an award-winning brand known for its ever-competitive prices and value for money. Right Cars’s ever-increasing 100% franchised network is currently present in excess of 20+ countries worldwide. Our brand ethos is to demonstrate honesty and transparency to the customer and to ensure there are never any hidden surprises. Right Cars supports leading technology innovations to ensure it is at the forefront of all new developments and ensure that customers are able to use them.
Informazioni di contatto
Split Downtown, Obala kneza Domagoja bb - Pothodnik, 21000, Split, -, Croazia
- +38521775388
4,0
Molto buono
10 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 1% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Odlicana usluga i kvalitetan auto!
4 febbraio 2024
Risposta di Right Cars - Croatia - Split Downtown
Thank you for taking the time to leave your 5 star review. We are pleased to hear you had an excellent rental experience with us and was happy with the service our team provided. We hope we can welcome you back to one of our many locations in the near future.
Split car rental
The car was great. The place is a little hard to find with different name than on Expedia.
31 ottobre 2023
Risposta di Right Cars - Croatia - Split Downtown
Thank you for taking the time to leave your review. We apologise you had difficulty finding the location but we are pleased to hear you had a great rental experience and was happy with the vehicle provided. We hope we can welcome you back to one of our many locations in the near future.
All is very well !
We had an upgraded car (manual to automatic, small to SUV size) which made us very happy. Also all paper process is very quick & easy. Got the refund on the same day, so fully recommended.
6 agosto 2023
Risposta di Right Cars - Croatia - Split Downtown
Thank you for taking the time to leave your review. We are pleased to hear that you enjoyed your rental experience with us and we hope to welcome you again at one of our branches in the near future.
Extremely Slow
First, it was very difficult to find "Right Cars" as the actual store is called Nova Cars. Second, the location only had a defective car seat that somehow had no latches for the harness. They were able to get us a replacement the next day, but I was a bit surprised they still charged us for it considering the hassle. Lastly, the return process took way too long. I cannot figure out why it was so inefficient. The car itself was new and worked well, but I wouldn't use this company again.
29 luglio 2023
Risposta di Right Cars - Croatia - Split Downtown
Thank you for your feedback, we are sorry to hear that you did not enjoy your rental experience with us on this occasion, should you wish to discuss your rental in further detail please contact customercare@right-cars.com
Risposta di Right Cars - Croatia - Split Downtown
Thank you for taking the time to leave your review. We are pleased to hear that you enjoyed your rental experience with us and we hope to welcome you again at one of our branches in the near future.
Great price and customer service!
Good price, brand new car, and excellent customer service by Mario!
Make sure you read the conditions of the rental and understand that a refundable deposit (refundable as long as you return the car without damages) will be charged to your credit card (we were charged EUR 1000--one thousand). I don't think you can use a debit card for deposit/rental purposes so keep that in mind.
28 aprile 2023
Risposta di Right Cars - Croatia - Split Downtown
Thank you for taking the time to leave your review, we are pleased to hear that you enjoyed your rental experience with us. With regards to the requirement of a pre-authorised deposit payment we do thank you for addressing this for other users however all customers are sent our full terms prior to collection and information regarding deposits is included.
We hope we can welcome you again at one of our many locations in the near future.
Good customer service
Had some trouble with transmission…they promptly delivered a new car at a remote location.
20 agosto 2022
Risposta di Right Cars - Croatia - Split Downtown
Thank you for taking the time to leave your review. We are pleased that your overall rental experience with us was a positive one albeit for the problems with the transmission. However we are glad to hear that the branch made sure the delivery of the second vehicle ran smoothly and efficiently. We hope to welcome you again at one of our branches in the future.
Risposta di Right Cars - Croatia - Split Downtown
Thank you for you feedback and for taking the time to leave your review. We are pleased to hear that you enjoyed your rental experience with us and we hope to welcome you again in the future.
Risposta di Right Cars - Croatia - Split Downtown
Thank you for your feedback. We are pleased to hear that you enjoyed your experience with Right Cars and we appreciate our 5 star review.
We hope to welcome you back at one of our branches in the future.
Manque prise usb pour charger tel
Manque prise usb pour charger tel
Et pas de GPS
Et pas facile à trouver à l'arrivée de l aéroport
2 luglio 2022
Risposta di Right Cars - Croatia - Split Downtown
Thank you for your review and for taking the time to write it. With regards to the GPS system this can be purchased as an optional extra and we are very sorry if you were not informed of this. We do hope that the rest of your experience with us was a positive one and that we will see you at one of branches in the future.
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