Ridlyy Recensioni 

34
•
TrustScore 1.5 su 5

1,5

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Valutata 1 stelle su 5

Same as everyone else: SCAM. Got charged 50€ but no subscription was advertised anywhere!!! Customer support won’t answer my e-mail even though they keep commenting “please contact our customer suppor... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Leider absoluter betrug. Habe vor zwei Tagen versucht ein Taxi zu bestellen, was nicht funktioniert hat. Dafür wurden mir 50cent abgebucht trotzallem und jetzt haben die versucht über meine Kreditkart... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Absolute bloody scam!!!! Do NOT ever use this company! As everyone has said, they charge you 50 cents initially & then tale more money from your bank account with card details provided for the 50 cent... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Again same scam as everyone else , they charge you 50 euro for a subscription I never consented to then don’t answer emails or calls Terrible scammy place Wouldn’t recommend it to my worst enemy... Leggi di più

L'azienda ha risposto


Informazioni di contatto

1,5

Pessimo

TrustScore 1.5 su 5

34 recensioni

5 stelle
4 stelle
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Solitamente risponde entro 1 settimana

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1,5

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(34)

33 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Do not use this service

Do not use this service. It’s a scam. First they charged me 50 cents to register for the service. The car never arrived and I was still charged €49 for a ride I never took. I’ve written several emails, but have received no response.

30 settembre 2026
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Risposta di Ridlyy

Hello Pietro,

We’re sorry to hear about your experience and understand your frustration regarding the service you received.

We would like to confirm that we have received your request and forwarded it to the relevant department for review. Your case is being handled by our team. Please check your email inbox, including your spam or junk folder, for our response and any updates regarding your request.

Thank you for your patience.

Best regards,

The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Valutata 1 stelle su 5

I ordered a taxi and paid the 50c but…

I ordered a taxi and paid the 50c but it was canceled by Ridlyy. Than a day later, yesterday, 50 Euros were taken from my account. I demand a refund. I did not even get a taxi and never agreed to paying more than the 50 cents.

12 ottobre 2026
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Risposta di Ridlyy

Hello Maria,

We're sorry to hear about your disappointing experience with Ridlyy. We understand your frustration, especially as your taxi request was canceled and you were subsequently surprised by a charge you weren't expecting.

We take your concerns regarding the booking process and the clarity of the information provided very seriously. We want our users to have a clear understanding of how our service works at every stage of their journey.

Thank you for bringing this situation to our attention. Your feedback is important to us and helps us identify areas where the customer experience can be improved.

Best regards,

The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Valutata 1 stelle su 5

Again same scam as everyone else

Again same scam as everyone else , they charge you 50 euro for a subscription I never consented to then don’t answer emails or calls
Terrible scammy place
Wouldn’t recommend it to my worst enemy
And I will make sure to post and share this so no one ever gets scammed like this again
Shame of a so called company

9 ottobre 2026
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Risposta di Ridlyy

Hello Kelly,

We're sorry to hear that your experience with Ridlyy has left you feeling so disappointed. We understand the importance of feeling heard and receiving clear, helpful communication throughout the customer journey.

We can confirm that your request has been handled by our customer service team. We appreciate you taking the time to share your feedback, as it helps us continue to improve the quality of our service and customer experience.

Kind regards,

The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Valutata 1 stelle su 5

Scam

Scam. Obfuscation and hidden fees.
Deliberately misleading, amazing they can remain in business legally.

10 settembre 2026
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Risposta di Ridlyy

Hello Scott,

We're sorry to hear that your experience with Ridlyy has left you feeling this way. We understand how important clear communication and a straightforward customer journey are, and we take your feedback seriously.

We would appreciate the opportunity to investigate your case thoroughly, review the points you have raised, and provide you with an appropriate response. Our team is available around the clock should you need further assistance.

Kind regards,

The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Valutata 1 stelle su 5

Fraud

Same as everyone else: SCAM. Got charged 50€ but no subscription was advertised anywhere!!! Customer support won’t answer my e-mail even though they keep commenting “please contact our customer support so we can review your case closely “. Pretty sure they will reply to this the same way. AWFUL company.

7 ottobre 2026
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Risposta di Ridlyy

Hello Anastasia,

We’re sorry to hear about your disappointing experience with Ridlyy. We understand your frustration regarding the subscription terms and, in particular, the fact that you have not received a response to your previous email. We recognize that being asked to contact customer support again without receiving a reply can be frustrating.

Your feedback deserves attention, and we regret that your attempts to resolve this matter have left you feeling ignored. We take your concerns seriously and will make every effort to ensure that your experience and previous correspondence receive the appropriate attention.

Thank you for sharing your feedback. We regret the loss of confidence this situation has caused and appreciate the opportunity to address your concerns.

Kind regards,

The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Valutata 5 stelle su 5

Excuses voor de vorige beoordeling

Ik heb eerder op deze site een slechte review gepost omdat ik dacht slachtoffer te zijn geweest van een malafide bedrijf maar Ik heb inmiddels de review ingetrokken. Het bedrijf heeft snel gehoor gegeven aan een uitleg mail wat ik ze heb gestuurd en het aankoopbedrag net zo snel volledig gecrediteerd.

10 ottobre 2026
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Risposta di Ridlyy

Goedendag Hans,

Hartelijk dank dat u de tijd heeft genomen om uw ervaring bij te werken en uw eerdere beoordeling te herzien. We zijn blij te horen dat we snel op uw e-mail hebben kunnen reageren, uw situatie hebben kunnen verduidelijken en u naar tevredenheid hebben kunnen helpen.

We vinden het belangrijk om vragen en zorgen van onze klanten serieus te nemen en waarderen het dat u ons de gelegenheid heeft gegeven om de situatie op te helderen. Bedankt voor uw begrip en voor het delen van uw bijgewerkte ervaring!

Met vriendelijke groet,

Het Ridlyy-team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 24/7 bereikbaar

Valutata 1 stelle su 5

DO NOT USE THIS WEBSITE

DO NOT USE THIS WEBSITE. I ordered a taxi for me and my friend to a concert. Payed 50c transaction fee. Taxi came that was all fine, a few weeks later my bank rings me and tells me €40 was taken out of my account for a subscription and 50c was taken out from the same company. I did NOT sign up for a subscription and demand a refund straight away, I am extremely unsatisfied and hope the website gets shut down immediately. It’s an absolute disaster and a scam

8 ottobre 2026
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Risposta di Ridlyy

Hello Emily,

We’re sorry to hear that, despite your taxi journey going as planned, the experience that followed left you feeling so dissatisfied. We understand how upsetting it can be to discover an unexpected issue after using a service, especially when you believe you have not agreed to it.

We take your concerns seriously and regret the frustration this situation has caused. Your feedback is important to us, and we hope your concerns can be carefully reviewed so that you can receive answers about your experience.

Thank you for sharing your feedback.

Best regards,

The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Valutata 1 stelle su 5

just tried to book a taxi and they…

just tried to book a taxi and they stole £42 out of my account, i's a scam, don't trust this company just a fraud

6 ottobre 2026
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Risposta di Ridlyy

Hello John,

We’re sorry to hear that your experience with the taxi booking service has left you so frustrated. We understand how concerning it can be when something unexpected happens during the booking process, and we regret that your experience has not met your expectations.

We take your feedback seriously and would like your concerns to be reviewed carefully so that you can receive answers regarding your experience. Thank you for taking the time to share your feedback.

Best regards,

The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Valutata 1 stelle su 5

Komplette abzocke

Komplette abzocke ! Verdeckte kosten und keine leistungen zu erwarten .
Schlechtestes unternehmen das ich kenne.
Nicht benutzen

6 ottobre 2026
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Logo di Ridlyy

Risposta di Ridlyy

Guten Tag Amelie,

es tut uns leid, dass Sie mit Ihrer Erfahrung unzufrieden sind und den Eindruck gewonnen haben, dass unser Service Ihre Erwartungen nicht erfüllt hat. Wir verstehen Ihren Unmut und bedauern, dass Ihre Erfahrung einen so negativen Eindruck hinterlassen hat.

Wir nehmen Ihr Feedback ernst und möchten, dass Ihre Anliegen sorgfältig geprüft werden. Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen.

Mit freundlichen Grüßen,

The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Rund um die Uhr erreichbar

Valutata 1 stelle su 5

Leider absoluter betrug

Leider absoluter betrug. Habe vor zwei Tagen versucht ein Taxi zu bestellen, was nicht funktioniert hat. Dafür wurden mir 50cent abgebucht trotzallem und jetzt haben die versucht über meine Kreditkarte 50 euro abzubuchen. Zum glück wurde die Zahlung von meinem Kreditunternehmen abgelehnt. Wirklich 100% abzocke, vorallem da man gar nicht mitbekommt das man da irgend ein Abo abschließt.

8 ottobre 2026
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Logo di Ridlyy

Risposta di Ridlyy

Hello Tobias,

We’re sorry to hear that your experience did not meet your expectations, particularly regarding the service you expected to receive and the difficulties you encountered with the cancellation process.

We understand how frustrating it can be when you have concerns about your account and find the cancellation process difficult to navigate. We would like the opportunity to review your situation more closely and address your concerns.

Please contact our customer support team directly so that we can examine the details of your case, answer your questions and provide you with the appropriate information.

Thank you for taking the time to share your experience.

Best regards,

The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Valutata 1 stelle su 5

Just a total scam charged me 50 euro…

Just a total scam charged me 50 euro for nothing want the refund quickly and they also make cancellation very difficult

7 ottobre 2026
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Logo di Ridlyy

Risposta di Ridlyy

Hello Jashan,

We’re sorry to hear that your experience did not meet your expectations, particularly regarding the service you expected to receive and the difficulties you encountered with the cancellation process.

We understand how frustrating it can be when you have concerns about your account and find the cancellation process difficult to navigate. We would like the opportunity to review your situation more closely and address your concerns.

Please contact our customer support team directly so that we can examine the details of your case, answer your questions and provide you with the appropriate information.

Thank you for taking the time to share your experience.

Best regards,

The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Valutata 1 stelle su 5

Scammed my young daughter She tried to…

Scammed my young daughter She tried to use it to get a taxi with their predatory scam, She paid 50c, go no services and then they tried to take 49.90 from her account two days later. She is still in school, so doesn’t have 50e spare to be scammed. Thankfully bank called her about transaction. Absolute scumbags that should be shut down

5 ottobre 2026
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Risposta di Ridlyy

Hello Adrian,

We’re sorry to hear about the distress and frustration this situation caused, particularly as the service was intended for your daughter and she did not receive the expected taxi service.

We understand how concerning it can be when a booking does not go as expected and subsequent account activity raises further questions. We would like the opportunity to review the situation carefully and address your concerns.

Please contact our customer support team directly so that we can examine the details of the booking, review what happened and provide you with the appropriate information.

Thank you for taking the time to share your experience.

Best regards,

The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Valutata 1 stelle su 5

Absolute bloody scam!!!

Absolute bloody scam!!!! Do NOT ever use this company! As everyone has said, they charge you 50 cents initially & then tale more money from your bank account with card details provided for the 50 cent authorisation. This is criminal activity for services never provided. You should be ashamed of yourselves. Your pathetic responses are ridiculous and you don't even pick up the phone for the number you provided! Genuine thieves!!!!!!!!!!!!! Do NOT even respond as your standard response to every review is an absolute joke!

29 settembre 2026
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Logo di Ridlyy

Risposta di Ridlyy

Hello KARA,

We’re sorry to hear how frustrated and disappointed you are with your experience, particularly regarding the service you expected to receive and the difficulties you encountered when trying to reach our support team.

We understand that you are dissatisfied with the responses and would like your concerns to be addressed more specifically. We would like the opportunity to review your situation carefully rather than provide a generic response.

Please contact our customer support team directly so that we can examine the details of your case and provide you with the appropriate information.

Thank you for taking the time to share your feedback.

Best regards,

The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Valutata 1 stelle su 5

I needed a taxi in Zakopane

I needed a taxi in Zakopane. I went to their site and booked one. It's status was pending for about 10-15 minutes with no confirmation so I pressed to cancel the ride (found another way to book a taxi). 2 days later I see that they charged me for some automatic subscribtion (which I did not activate, the site didn't say anything about any subscribtion). I called customer support. They told me I didn't cancel the ride and won't give the money back. If a taxi did indeed arive (even though I pressed to cancel) they didn't, in any way, let me know that it did. Do not use this scamming site.

3 ottobre 2026
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Risposta di Ridlyy

Hello Lukas,

We’re sorry to hear that your experience with your taxi booking in Zakopane did not meet your expectations, particularly regarding the booking status, cancellation process and the communication you received afterwards.

We understand how frustrating it can be when a booking remains pending and you do not receive clear confirmation about its status. We would like the opportunity to review your case more closely and clarify what happened with your booking.

Please contact our customer support team directly so that we can examine the details of your request, review the booking history and provide you with the appropriate information.

Thank you for taking the time to share your experience.

Best regards,

The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Valutata 1 stelle su 5

Ridlyy made an unauthorized charge of…

Ridlyy made an unauthorized charge of €49.90 to my card 2 days after a 0.50c charge. Fraudulent site. I demand a refund

4 ottobre 2026
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Risposta di Ridlyy

Hello George,

We’re sorry to hear that your experience has left you disappointed and frustrated.

We would like to review your situation more closely and understand what happened in your case. Please contact our customer service team directly so that we can look into your request, answer your questions, and provide you with the appropriate information.

Thank you for taking the time to share your feedback.

Best regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Valutata 1 stelle su 5

Das bestellte Taxi kam nicht

Das bestellte Taxi kam nicht, dafür wurde ein Abo mit
49,90 verrechnet !
Der Abmeldebutton hat natürlich nicht funktioniert,
die schriftliche Reklamation ist ebenfalls unbeantwortet.
Das ist eindeutig ein Betrugsmodell !

28 settembre 2026
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Risposta di Ridlyy

Guten Tag Varina,

es tut uns leid zu erfahren, dass Ihre Erfahrung nicht Ihren Erwartungen entsprochen hat, insbesondere dass das bestellte Taxi nicht angekommen ist und Sie Schwierigkeiten bei der Kontaktaufnahme hatten.

Wir möchten Ihren Fall gerne genauer prüfen. Bitte wenden Sie sich direkt an unseren Kundenservice, damit unser Team Ihre Buchung und Ihr Anliegen überprüfen, Ihre Fragen beantworten und Ihnen die passenden Informationen geben kann.

Vielen Dank für Ihr Feedback.

Mit freundlichen Grüßen,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Valutata 1 stelle su 5

First of all it’s not working

First of all it’s not working, no taxi Will answer
Then it’s Twitter very Little but you suscribe to a 50€ abonment

30 settembre 2026
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Risposta di Ridlyy

Hello Alexandre,

We’re sorry to hear that your experience did not meet your expectations, particularly regarding the difficulty you had finding an available taxi.

We would like to better understand what happened in your case. Please contact our customer service team directly so that we can review your details, answer your questions, and provide you with the appropriate information.

Thank you for sharing your feedback.

Best regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Valutata 1 stelle su 5

Stay away!

Stay away!

I was also scammed. Says you pay 0,50€ to use a Taxi Service but end up with a subscription which you never agreed to. Was charged 49,90€ two days later.

26 settembre 2026
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Risposta di Ridlyy

Hello,

We’re sorry to hear that your experience did not meet your expectations and understand how frustrating the situation you encountered must have been.

We would like to review your case more closely. Please contact our customer service team directly so that we can look into your details, answer your questions, and provide you with the appropriate information.

Thank you for taking the time to share your feedback.

Best regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Valutata 1 stelle su 5

Scam! 0,50€ turned into 49,90€

Scam!

Exact same thing as everyone else here describes. Paid 0,50€ to use a Taxi Service. Two days later they charged 49,90€. I never signed up for a subscription.
Contacted riddly but haven’t gotten a reply yet.

26 settembre 2026
Non scritta su invito
Logo di Ridlyy

Risposta di Ridlyy

Hello,

We’re sorry to hear that your experience has left you disappointed, especially regarding the taxi service and the difficulty you encountered when trying to reach our support team.

We would like to review your situation more closely. Please contact our customer service team directly so that we can look into your case, answer your questions, and provide you with the appropriate information.

Thank you for taking the time to share your feedback.

Best regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Valutata 1 stelle su 5

This website it’s a SCAM!!!

This website it’s a SCAM!!!
I was on vacation and I needed a taxi order. I payed the 0.5 euro tax for one use , the taxi never came. After 2 days I been charged 50 euros even though I didn’t agree to any of that. I been writing emails, tried calling, but all was in vein. I want a refund asap!!! Please don’t use this website!!!

26 settembre 2026
Non scritta su invito
Logo di Ridlyy

Risposta di Ridlyy

Hello POP,

We’re sorry to hear that your experience did not meet your expectations, particularly regarding the taxi service and the difficulties you encountered when trying to reach our support team.

We would like to review your situation more closely. Please contact our customer service team directly so that we can look into your case, answer your questions, and provide you with the appropriate information.

Thank you for taking the time to share your feedback.

Best regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

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