Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Ridzar were amazing! We had such a smooth experience purchasing our 2 e-bikes from them today. Their customer experience and communication was really fast, they responded to our questions regarding... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The service these guys offer is simply astonishing, everything is done to the highest quality, even offering to work on days where most would not. Just goes to show there dedication to getting things... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

I like the design and smoothness of the scooter as you ride it, it also does go to speeds they say. However , only thing that concerned me is that the battery doesn’t last very long and distances of 2... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great value electric scooter! There are a lot of fraudulent websites selling e-scooters and I’m glad I went with a trustworthy website. Customer service was excellent! A huge thanks to Matt, who answe... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di biciclette
  2. Servizio di noleggio biciclette
  3. Negozio di elettronica
  4. Rivenditore di scooter
  5. Negozio di articoli sportivi

Scritti dall'azienda

Upgrade Your commute with the latest electric bikes and scooters. Shop from our range; from family friendly mini e-bikes, to foldable and cargo. There's something for everyone, no matter the budget. Available for purchase and rental.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

34 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Best service I’ve received in a long time!

I’m really amazed at the service and a big thanks to Matt who helped me with choosing my ebike. I did research on DYU and their reputation is A1. I went for the V1. I was a bit skeptical because the size, but I don’t regret it. I ride it pretty much everywhere. 5 star!

14 febbraio 2023
Non scritta su invito
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Risposta di Ridezar

Hi Jacob, Thank you for your kind review. DYU is an amazing brand. Hope you enjoy the product.

Valutata 5 stelle su 5

Worth every penny!

I received my electric scooter within 2 days. Great product, service and fast delivery. Can’t complain!

25 dicembre 2022
Non scritta su invito
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Risposta di Ridezar

Hi Ryan, Thank you for your kind review. Hope you enjoy the product.

Valutata 3 stelle su 5

It’s okay but could be better

I like the design and smoothness of the scooter as you ride it, it also does go to speeds they say. However , only thing that concerned me is that the battery doesn’t last very long and distances of 20km+ are hard to reach, it definitely does not reach up to 45km. I got the escape pro 2 . Don’t ride too much but should improve battery life .

15 dicembre 2022
Non scritta su invito
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Risposta di Ridezar

Hi,

Thank you for your feedback. Glad to hear you are pleased with the overall build and design of the scooter. With regards to the range, this topic is quite versatile. Because of the nature of the product, being an electric vehicle, there are many factors that will affect the battery/range such as; the overall loading weight, speed, adverse weather conditions, terrain etc. We highlight this in our FAQ video https://www.ridezar.com/pages/faqs.

The advertised 45km, is the maximum optimal range, that has been tested and achieved in trials, however, due to differential riding patterns, not all riders may achieve it.

We are working to expand our range of electric scooters in the new year and appreciate your feedback.

Valutata 5 stelle su 5

Ridzar were amazing!!

Ridzar were amazing! We had such a smooth experience purchasing our 2 e-bikes from them today. Their customer experience and communication was really fast, they responded to our questions regarding delivery and pickup whenever we reached via their message chat. Can’t recommend them enough, great company and genuine people. Thank you 🙂🙌🏼

Danny and Serena
London

7 dicembre 2022
Non scritta su invito
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Risposta di Ridezar

Hey Danny and Serena, Thank you for your purchase and trust in Ridezar. It was our pleasure!

Valutata 5 stelle su 5

Best Birthday Gift Ever!

I normally don't leave feedback. But I'm well chuffed with my bike. My commute into work is a breeze, especially on those colder days.

29 settembre 2022
Non scritta su invito
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Risposta di Ridezar

Hi, Thank you for your feedback. It is greatly appreciated and we're glad you're enjoying the bike.

Valutata 5 stelle su 5

I’m really impressed

I’m really impressed. Super fast delivery. Great customer service. It’s really hard to find the right ebike as there are so many options, but I’m glad I went with you guys and chose the x20. Keep up the good work!

5 giugno 2022
Non scritta su invito
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Risposta di Ridezar

Hi, Thank you for your feedback! Glad to hear you are enjoying your bike.

Valutata 5 stelle su 5

I’m really elated with the L1

I’m really elated with the L1! I was quite surprised to find that it was actually road legal in the UK because I was skeptical. It’s elegant, has a great LED display and I love the fact that I can remove the battery. Very well designed. My partner also enjoys it, so I guess we’ll be sharing from here on out.

I must note that if you want to use the pedal assist to take off, be very careful about peddling way too fast, as the sensor is A class and will kick in! But I can’t complain about that because who doesn’t want an electric bike that’s got a bit of a kick. In my opinion, it’s worth every penny. Well done!

31 marzo 2022
Non scritta su invito
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Risposta di Ridezar

Thank you for your feedback. We're glad to hear you are enjoying your ebike.

Valutata 5 stelle su 5

Very fast delivery

Very fast delivery! Loved that you could have the option to pay in installments.

15 dicembre 2021
Non scritta su invito
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Risposta di Ridezar

Hi Dionne, Thank you for your purchase. Glad to hear you had a great experience. It was our pleasure.

Valutata 5 stelle su 5

Best service ever

To be honest, I enjoyed an excellent service from Ridezar. Kindly try them out, I'm double sure that you will not regret their service. Thank you.

29 novembre 2021
Non scritta su invito
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Risposta di Ridezar

Hi Adedayo, Thank you for your purchase and kind words. It was our pleasure.

Valutata 5 stelle su 5

Quick delivery straight to home

Quick delivery straight to home. Great scooter. Easy to use and navigate around London.

11 novembre 2021
Non scritta su invito
Logo di Ridezar

Risposta di Ridezar

Hi Jemima, Thank you for your purchase. Glad to hear you're enjoying your scooter.

Valutata 5 stelle su 5

5 star service

Amazing communication
Super fast delivery
Not opened yet as it’s a present for our daughter
service has been five star

14 settembre 2021
Non scritta su invito
Logo di Ridezar

Risposta di Ridezar

Hi Harman, Glad to hear you were happy with the service you received. The Ridezar team would like to wish your daughter a Happy Birthday! 🥳 🛴🥳

Valutata 5 stelle su 5

Excellent item great communication with…

Excellent item great communication with delivery etc highly recommend

26 agosto 2021
Non scritta su invito
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Risposta di Ridezar

Hi David,

Thank you for the feedback. We value our customer satisfaction and are glad to hear that you enjoyed your experience with Ridezar.

Valutata 5 stelle su 5

The service these guys offer is simply…

The service these guys offer is simply astonishing, everything is done to the highest quality, even offering to work on days where most would not. Just goes to show there dedication to getting things done on time to please their customers. Great people, and an even better satisfaction.

22 agosto 2021
Non scritta su invito
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Risposta di Ridezar

Hi Ritvan,
Glad you were happy with our service. Our customer satisfaction is the utmost importance.

Valutata 5 stelle su 5

Really nice

Really nice, I’m happy with everything. Thank you.

22 agosto 2021
Non scritta su invito
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Risposta di Ridezar

Hi Tatiana,
Glad you were happy with our service.

Valutata 5 stelle su 5

Very good communication

Very good communication, nothing was a issue everything he said was being done top guy!

1 luglio 2021
Non scritta su invito
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Risposta di Ridezar

Hi, Thank you for the kind words. Glad to hear you were happy with the electric scooter aftercare service.

Valutata 5 stelle su 5

Very helpful when I had questions

Very helpful when I had questions about delivery.
I suddenly had my work hours cut to 3 days a week so I returned my scooter for a refund and there was no issue.

I would likely purchase a scooter from Ridezar when my life sorts itself out again!

25 giugno 2021
Non scritta su invito
Logo di Ridezar

Risposta di Ridezar

Hi, Thank you for the great feedback. We price ourselves on having great customer satisfaction. We're also sorry to hear about the change in your circumstances. When you are ready to place another order with us, contact us at info@ridezar.com and we'll be glad to offer you 10% off your order!

Valutata 5 stelle su 5

Great product

Great product! Fantastic customer service. I really appreciate Matt taking the time to answer my questions.

25 giugno 2021
Non scritta su invito
Logo di Ridezar

Risposta di Ridezar

Hi Lisa, Glad to hear you're enjoying your scooter. We pride ourselves on providing great customer support and we're pleased that you were happy with how our customer support agent handled your inquiry.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

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