Richmond Motor Group - Suzuki Portsmouth Recensioni 

361
•
TrustScore 5 su 5

4,8

Suzuki Portsmouth, Fitzherbert Road, Farlington, PO6 1RU Portsmouth, Hampshire, GB

•

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Valutata 5 stelle su 5

We had a great experience purchasing our Suzuki e Vitara, thanks to Robbie. He was friendly, helpful and very knowledgeable throughout the whole process. He made everything straightforward and stress... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

jag was an amazing chap,sorted me out ,very understanding ,helpful,all round top top man

L'azienda ha risposto

Valutata 5 stelle su 5

I was looking for a Vitara Ultra and spoke with Robbie over the phone who was very helpful throughout the process. Robbie made me a very good offer on a Kuro and l went for it. I could not be more hap... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The customer service at Richmond was excellent today. Jag listened carefully to what we wanted (and needed) and gave us the best option for our family. I didn’t feel like I was being upsold or pushed... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. anche in
  3. Centro revisioni per auto
  4. Concessionario Hyundai
  5. Concessionario Skoda
  6. Rivenditore di auto usate
  7. Servizio auto

Scritti dall'azienda

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Informazioni di contatto

  • Suzuki Portsmouth, Fitzherbert Road, Farlington, PO6 1RU, Portsmouth, Hampshire, Regno Unito

  • 02392 455 455

4,8

Eccellente

TrustScore 5 su 5

361 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(361)

1711 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Top Class Richmond Suzuki

Purchased a new Suzuki from Richmond Suzuki and were completely blown away by the service we received throughout our purchase. Bradley and Clayton were unbelievably helpful, understanding and courteous with top class knowledge about their subject. Would highly recommend the team at Richmond Suzuki . Thank you so much.

29 aprile 2026
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Risposta di Richmond Motor Group - Suzuki Portsmouth

We're happy to hear that you were blown away by the service you received during your purchase. We appreciate your kind words and are so glad that our team was helpful, understanding, and courteous. Thank you for recommending us!

Valutata 5 stelle su 5

Bradley was a lovely polite sales…

Bradley was a lovely polite sales assistant very knowledgeable and honest , with the sale of finding me my suzuki swift i wanted and finance, nothing was to much trouble, he was so patient Bradley is a credit to your company and see him going along way in his career, and getting his dream car in the future 👏we'll done Bradley keep those sales going 🫱🫲
Shirley Austin

29 aprile 2026
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Risposta di Richmond Motor Group - Suzuki Portsmouth

We're happy to hear that you had a positive experience! We appreciate your kind words regarding the sales assistant's knowledge, honesty, and patience in helping you find your Suzuki Swift and finance options. It's great to know that you were pleased with the service provided. Thank you for your feedback!

Valutata 5 stelle su 5

Robbie was super helpful throughout the…

Robbie was super helpful throughout the whole process of buying and collecting my new car made sure I had all the info needed. Thanks

27 aprile 2026
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Risposta di Richmond Motor Group - Suzuki Portsmouth

We're happy to hear that the car-buying process was smooth and informative. It's great to know that our assistance was helpful to you. Thanks for your feedback!

Valutata 5 stelle su 5

Suzuki swift purchase.

Jag was very patient and helpful. Nothing was too much trouble and he was very helpful throughout.

27 aprile 2026
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Risposta di Richmond Motor Group - Suzuki Portsmouth

We appreciate your five-star rating! We're so glad to hear that our team was patient and helpful, and that nothing was too much trouble.

Valutata 5 stelle su 5

Great Service Worth Shouting About

We visited several garages while looking for our daughter’s first car, and after some disappointing experiences elsewhere, we came across Richmond Motors — who were by far the best.

We ended up purchasing a Kia Picanto, and the whole experience was excellent from start to finish. The service was friendly, professional, and completely pressure-free, which made the process really enjoyable.

I would highly recommend them to anyone looking for a great car buying experience.

3 aprile 2026
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Risposta di Richmond Motor Group - Suzuki Portsmouth

We're happy to hear that you had such a positive experience at our dealership while searching for your daughter's first car. It's great to know that our team provided friendly, professional, and pressure-free service. Thank you for recommending us!

Valutata 5 stelle su 5

Great help finding the right car

Great help finding the right car. Friendly service, no pressure buy. Good deal. Ask for Jag Singh.

28 marzo 2026
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Risposta di Richmond Motor Group - Suzuki Portsmouth

We're glad you found the perfect car with our assistance! We appreciate your kind words regarding Jag's service and your great deal.

Valutata 5 stelle su 5

What a lovely experience to have Mr jag…

What a lovely experience to have Mr jag singh take us through the step by step process in purchasing our preferred car Suzuki Vitara. He was very patient, attentive and went extra mile to solve our problems/ concerns.Thank you so much.

17 marzo 2026
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Risposta di Richmond Motor Group - Suzuki Portsmouth

We appreciate your wonderful feedback! We're so happy to hear that you had a lovely experience and that Jag Singh was patient and attentive while helping you purchase your preferred car.

Valutata 5 stelle su 5

Really friendly and helpful dealership

Really friendly and helpful dealership. Jag Singh was absolutely fantastic, really polite, patient, friendly, and nothing was of bother. He asked what we were after and then discussed different options with the cars they had and the budget we had. As we (my partner and I) are newly expecting parents, Jag helped confirm what we need in a car and helped ease our concerns about safety and reliability. At no point did I feel pressured to buy a car or any extras and everything was explained to me in detail to ensure I was aware of what was being offered. There was an issue with the card machine but when everything was checked I got a call to confirm the money was paid and all sorted with the invoice corrected. Can't fault this garage at all. Highly recommend.

12 marzo 2026
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Risposta di Richmond Motor Group - Suzuki Portsmouth

Hi Alex, thank you for your wonderful review and five-star rating! We are delighted to hear that you had such a positive experience at Richmond Suzuki Portsmouth. Jag Singh will be thrilled to know his efforts were appreciated, especially in helping you and your partner find the perfect car to suit your needs as newly expecting parents. It's great to know that you felt comfortable and well-informed throughout the process. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Best regards, Richmond Suzuki Portsmouth.

Valutata 5 stelle su 5

Buying a new car

Me and my fiancé came to look at getting a new car, we both wasn’t sure what we was looking for and was worried about being pressured and being taken advantage off, we spoke too Jag and he couldn’t have been more brilliant. He asked us what exactly we was looking for and our budget and he really helped us find the right car for us within our budget. He was very easy to talk too and at no point did we ever feel pressured into buying anything, we felt like we was getting looked after and listened too. The manager was also very helpful and polite, we would definitely recommend the garage and Jag

13 marzo 2026
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Risposta di Richmond Motor Group - Suzuki Portsmouth

We're happy to hear that you had such a positive experience! It's great to know that you felt supported and listened to during the car-buying process. We appreciate your recommendation and are glad we could assist you in finding the right car within your budget without any pressure.

Valutata 5 stelle su 5

Fantastic service and great customer experience

Service was brilliant and extremely customer facing. Jag was extremely helpful and helped massively with the process. He was fantastic on talking me through everything, explaining positives & negatives and answering any questions I had.
10/10 would recommend to anyone

9 marzo 2026
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Risposta di Richmond Motor Group - Suzuki Portsmouth

We appreciate your fantastic review! We are so glad to hear that the service you received was brilliant and customer-focused. It's great to know that Jag was helpful and thorough.

Valutata 5 stelle su 5

Great service from start to finish!

Great service from start to finish. Bradley was very friendly, professional and knowledgeable, answering all of our questions. Nothing was too much trouble and we are excited for our new car journey. Thank you!

5 marzo 2026
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Risposta di Richmond Motor Group - Suzuki Portsmouth

We appreciate your fantastic review and five-star rating! We are so glad that you received great service and that all your questions were answered. We wish you all the best on your new car journey.

Valutata 5 stelle su 5

Well it started badly why because i was…

Well it started badly why because i was annoyed with my local Suzuki dealer ( Findon ) but both me and my wife were soon put at easy and with good honest communication and found are selves buying a new car from Richmond in full knowledge we had got the very best deal around the help and understanding of our needs was in self outstanding great to do business with this team from receptionist on phone to the sales team good honest explain fair practices nothing hidden from this team they went out of there way to help us get the best deal for us SO my wife and i would like to say a very big thank you to all those at RICHMOND MOTORS PORTSMOUTH FOR ALL THEY DONE PUTTING TOGETHER FOR US A VERY PERSONAL TOUCH BY THEM THANKS

5 marzo 2026
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Risposta di Richmond Motor Group - Suzuki Portsmouth

We're happy to hear that our team was able to provide you and your wife with an outstanding experience. We appreciate you acknowledging our team's honest communication and personalized touch in helping you find the perfect car. Thank you for your kind words!

Valutata 5 stelle su 5

Bradly was very patient with the…

Bradly was very patient with the millions of questions I had and continue to have because it’s my first electric car

12 febbraio 2026
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Risposta di Richmond Motor Group - Suzuki Portsmouth

Thank you for your wonderful review and five-star rating, Colleen. We’re thrilled to hear that Bradly was able to assist you patiently and answer your questions about your first electric car. We hope you’re enjoying your new vehicle and look forward to assisting you again in the future. Best regards, Richmond Suzuki Portsmouth.

Valutata 5 stelle su 5

On a murky rainy day I wasn’t seriously…

On a murky rainy day I wasn’t seriously looking for a new car, just a run around to replace my old but tired faithful Swift.
I saw two I liked. But wanted to test drive a New Suzuki Swift as well.
There it began, my journey; Why buy a used car when 0% finance works in your favour and you’d pay the same for a sparkly New Swift. Bill Ryan took me through finances and Bradley saw me through the takeover of the new member to our car family. Super happy with my purchase and our future together.

13 febbraio 2026
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Risposta di Richmond Motor Group - Suzuki Portsmouth

Hi Sew’n’sew, thank you for your wonderful review and five-star rating! We are delighted to hear about your positive experience at Richmond Suzuki Portsmouth. It’s great to know that Bill and Bradley were able to guide you through the process and help you find the perfect new Suzuki Swift. We wish you many happy miles with your new car and look forward to seeing you again in the future! Best regards, Richmond Suzuki Portsmouth.

Valutata 5 stelle su 5

Richmond Suzuki offered great service

Richmond Suzuki offered great service, great prices and made getting my new car a real treat

7 febbraio 2026
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Risposta di Richmond Motor Group - Suzuki Portsmouth

We're happy to hear that you received great service and prices, and that getting your new car was a real treat. Thanks for your positive feedback!

Valutata 5 stelle su 5

My new car

Great buying experience
Time to think about all the information
Help setting the car up on collection day
All round great experience

31 gennaio 2026
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Risposta di Richmond Motor Group - Suzuki Portsmouth

We're happy to hear that your buying experience was great, and we could assist you with setting up the car. Thank you for your positive feedback!

Valutata 5 stelle su 5

Top marks

Top marks, really helpfull

29 gennaio 2026
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Risposta di Richmond Motor Group - Suzuki Portsmouth

We're so glad we could assist you effectively; we appreciate your top marks and helpful feedback.

Valutata 5 stelle su 5

Bradley was really helpful

Bradley was really helpful. Everything was smooth. Highly recommend Richmond suzuki x

24 gennaio 2026
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Risposta di Richmond Motor Group - Suzuki Portsmouth

Hi Liz, thank you for the fantastic five-star review! We're thrilled to hear that Bradley was so helpful and that everything went smoothly for you. Your recommendation means a lot to us. Best regards, Richmond Suzuki Portsmouth.

Valutata 5 stelle su 5

10/10 would recommend

The team at Richmond were amazing, especially with Jag. Jag made the whole process stress-free and exciting and his communication was on top form. He kept me informed throughout the whole process and explained everything in detail so I never had to chase anything up. I always have a 10/10 experience with Richmond and would always recommend them.

6 gennaio 2026
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Risposta di Richmond Motor Group - Suzuki Portsmouth

We're happy to hear that your experience was amazing! We appreciate your kind words regarding the stress-free process and communication. It's great to know we exceeded your expectations. Thank you for your recommendation!

Valutata 5 stelle su 5

After a small mix up Brad went all out…

After a small mix up Brad went all out to get the Car I wanted for my daughter Emma, the service offered by Brad and Bill was very good, I certainly would not hesitate in recommending this Richmond car sales.

8 gennaio 2026
Non scritta su invito
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Risposta di Richmond Motor Group - Suzuki Portsmouth

Thank you for your kind review, Martin. We're delighted to hear that Brad and Bill provided excellent service and were able to assist in getting the car you wanted for your daughter, Emma. Your recommendation means a lot to us, and we look forward to welcoming you back to Richmond Suzuki Portsmouth in the future. Best regards, Richmond Suzuki Portsmouth.

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