Richmond Motor Group - MG Bognor Regis Recensioni 

297
TrustScore 4.5 su 5

4,6

MG Bognor Regis, Saltbox Road, PO22 9FP Bognor Regis, West Sussex, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I recently upgraded my MG to a new model, and I couldn’t have asked for a better experience thanks to Ned Cox. Ned was friendly, knowledgeable and incredibly supportive throughout the whole pro... Leggi di più

Valutata 5 stelle su 5

We recently purchased a used Hyundai from Richmond Bognor Regis and couldn’t be happier with the service we received. Ned Cox was brilliant from start to finish. He was friendly, polite and pro... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I needed to buy a new car and part exchange my old one. Ned was very helpful, knowledgeable, friendly, and made the whole process very easy. He listened to what I wanted and came up with suggest... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The whole process has been straight forward and easy. Beth at MG was fab, she was very knowledgeable, helpful and nothing was to much bother. From ordering my car till delivery. Beth kept in touch and... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. Centro revisioni per auto
  3. Servizio auto
  4. Concessionario Hyundai
  5. Concessionario Skoda
  6. Rivenditore di auto usate

Scritti dall'azienda

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Informazioni di contatto

  • MG Bognor Regis, Saltbox Road, PO22 9FP, Bognor Regis, West Sussex, Regno Unito

  • 01243 584 333

4,6

Eccellente

TrustScore 4.5 su 5

297 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(297)

1644 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

We would highly recommend Richmond MG…

We would highly recommend Richmond MG Bognor Regis. Beth was extremely helpful, very knowledgeable and a pleasure to deal with, so much so we purchased two cars!

23 aprile 2026
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Risposta di Richmond Motor Group - MG Bognor Regis

We appreciate your recommendation of our team! We're happy to hear that you found our service to be helpful and informative, resulting in your purchase of two cars. Thank you!

Valutata 5 stelle su 5

Beth louis was very helpful

Beth louis was very helpful, and understanding, kept us up to date on delivery and hand over. We are mobility customers, and found the experience very relaxed and easy.

25 aprile 2026
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Risposta di Richmond Motor Group - MG Bognor Regis

We're happy to hear that our service was helpful and understanding! It's great to know you felt supported with delivery and handover. We appreciate your positive feedback.

Valutata 5 stelle su 5

Great range of cars - quick and simple

Was so quick and easy to buy a car! The team are super friendly and Ned was brilliant - he walked us through everything, making the whole experience so simple. So professional and would absolutely recommend to anyone.

22 aprile 2026
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Risposta di Richmond Motor Group - MG Bognor Regis

We appreciate your positive feedback! We're happy to hear that our team made buying a car quick and easy for you. We're glad the experience was simple and professional, and we thank you for recommending us.

Valutata 5 stelle su 5

Very easy and straight forward

Very easy and straight forward

16 aprile 2026
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Risposta di Richmond Motor Group - MG Bognor Regis

We're happy to hear that our process was easy and straightforward for you. Thank you for your positive feedback; we appreciate it.

Valutata 5 stelle su 5

Ned Cox was very helpful and…

Ned Cox was very helpful and knowledgeable. He helped us find a car with our budget and meeting all our families needs

6 aprile 2026
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Risposta di Richmond Motor Group - MG Bognor Regis

We're happy to hear that you received helpful and knowledgeable assistance in finding a car that met your family's needs and budget. We appreciate your feedback!

Valutata 5 stelle su 5

Bought with Ned

Bought with Ned, did take longer than expected but he kept me informed.

14 aprile 2026
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Risposta di Richmond Motor Group - MG Bognor Regis

We're happy to hear that you had a positive experience. We appreciate your patience and are glad you were kept informed. Thanks for the feedback!

Valutata 5 stelle su 5

5 stars all the way

5 stars all the way. Kept me well informed throughout the process and was knowledgeable about the Motability scheme which made buying a breeze. Just superb service all round Beth and will stay with the brand and your garage in the future.

14 aprile 2026
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Risposta di Richmond Motor Group - MG Bognor Regis

We're happy to hear that you had a superb experience. It's great to know that you were well-informed throughout the process and that our knowledge of the Motability scheme made buying easy. We appreciate your loyalty.

Valutata 5 stelle su 5

Amazing service

after being let down by another MG garage for a Motability car , Beth at MG Richmond Bognor Regis went above and beyond for us and i cant thank her enough.. swift and efficient

30 marzo 2026
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Risposta di Richmond Motor Group - MG Bognor Regis

We're happy to hear that we exceeded your expectations with your Motability car! We appreciate you highlighting our team's swift and efficient service, and we thank you for your positive feedback.

Valutata 5 stelle su 5

Richmond Group Bognor - Ned in particular

We just popped in to have a look at MGs but after hearing our requirements Ned said we should look at The Chery Tiggo 7. We were very impressed and not long after we decided to buy one. So we would like to thank Ned for his attention, help and friendly banter!

20 febbraio 2026
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Risposta di Richmond Motor Group - MG Bognor Regis

We're glad you enjoyed your experience and found the perfect vehicle to meet your needs. We appreciate your acknowledging the assistance you received. Thank you for your positive feedback!

Valutata 5 stelle su 5

An absolute pleasure to deal with…

An absolute pleasure to deal with Bethany! She is efficient warm and friendly From ordering our new ZS to driving it away everything was so easy and uncomplicated Thankyou Beth! Anna and Elaine Francis.
Must also mention Joshua , lovely man .

2 marzo 2026
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Risposta di Richmond Motor Group - MG Bognor Regis

We're happy to hear that your experience was a pleasure! We appreciate your kind words about the team. We're so glad we made everything easy and uncomplicated for you. Thanks!

Valutata 5 stelle su 5

Outstanding service we were looked…

Outstanding service we were looked after by beth in Richmond bognor,Outstanding customer service.couldent fault beth everything was explained to us,credit to Richmond well done beth.

2 marzo 2026
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Risposta di Richmond Motor Group - MG Bognor Regis

Thank you for your wonderful review and five-star rating, Malcolm. We are thrilled to hear about your outstanding experience at Richmond MG Bognor Regis. Beth will be delighted to know her exceptional customer service made such a positive impression. We truly appreciate your kind words and look forward to welcoming you again in the future.

Valutata 5 stelle su 5

Had a fantastic experience from start to finish - cannot recommend enough! :)

Had a fantastic experience from start to finish with MG Richmond Group at Bognor. Beth and Josh have been amazing, were caring and helped with everything I needed. I would definitely recommend them 100pc and have definitely felt valued as a customer where as some other garages were less keen to keep me as a customer. Thank you so much again for all your help!

3 marzo 2026
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Risposta di Richmond Motor Group - MG Bognor Regis

Thank you for your wonderful review, Vicky. We are thrilled to hear about your fantastic experience with Richmond MG Bognor Regis. It’s great to know that Beth and Josh provided such caring and helpful service, ensuring you felt valued as a customer. We truly appreciate your recommendation and kind words. Thank you again for choosing us, and we hope to see you again in the future!

Valutata 5 stelle su 5

Good customer service

It was a great experience buying my car from Rich Mond Bognor Regis. Great customer service and support all through. The car is smooth, elegant and comfortable.

25 febbraio 2026
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Risposta di Richmond Motor Group - MG Bognor Regis

Hi Emmanuel, thank you for your glowing five-star review! We are delighted to hear that you had a great experience purchasing your car at Richmond MG Bognor Regis. It’s wonderful to know you’re enjoying your smooth, elegant, and comfortable car. We truly appreciate your kind words and look forward to welcoming you back in the future. Best regards, Richmond MG Bognor Regis.

Valutata 5 stelle su 5

I absolutely love my new car

I absolutely love my new car! They were so helpful and kind and thank you to Aidan who had wonderful customer service really helped me find the perfect car.

16 febbraio 2026
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Risposta di Richmond Motor Group - MG Bognor Regis

We're so glad to hear you love your new car! We appreciate your kind words about the helpful and kind assistance you received, especially from Aiden.

Valutata 5 stelle su 5

Excellent Service

From start to finish Ned made sure that our experience went smoothly and professionally. He was very friendly, informative and answered all our queries.

12 febbraio 2026
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Risposta di Richmond Motor Group - MG Bognor Regis

We're happy that your experience was smooth and professional from beginning to end. It's great to hear that Ned was friendly and informative. Thank you!

Valutata 5 stelle su 5

Ned Cox was great to buy from.

The overall experience was great Ned was particularly helpful and just generally a joy to do business with. Would 100% go back to Richmond Motors for our next car.

1 febbraio 2026
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Risposta di Richmond Motor Group - MG Bognor Regis

Hi Julie, thank you for your fantastic review and five-star rating! We're delighted to hear you had such a positive experience at Richmond MG Bognor Regis, and that Ned provided helpful and enjoyable service. We look forward to welcoming you back for your next car! Best regards, Richmond MG Bognor Regis.

Valutata 5 stelle su 5

Excellent service

We saw Ned who was very proffessional and helpful and really went the extra mile to make sure we were happy.

1 febbraio 2026
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Risposta di Richmond Motor Group - MG Bognor Regis

Thank you for the fantastic review, Russ. We are delighted to hear about your positive experience at Richmond MG Bognor Regis. We will be sure to pass on your kind words to Ned, and we are thrilled he could provide such professional and helpful service. Best regards, Richmond MG Bognor Regis.

Valutata 2 stelle su 5

Talk the talk but don’t follow up

Full of all the talk but things wrong with car having to wait then got to take back in my time make sure they do as they promise

30 gennaio 2026
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Risposta di Richmond Motor Group - MG Bognor Regis

Hi David, thank you for your feedback. We are sorry to hear about your experience and apologise for any inconvenience caused. We understand how frustrating it can be to have to return for additional work, and we will do our best to ensure everything is resolved as promised. If there is anything further we can do to assist, please do not hesitate to reach out. Kind regards, Richmond MG Bognor Regis.

Valutata 1 stelle su 5

family run business my ar...se......my MG…

EDIT....yes they sent me the standard contact customer services reply.....waste of time as usual

DO NOT SEND ME ONE OF YOUR STANDARD REPLIES THAT SHOWS SHIT CUSTOMER SERVICE

family run business my arse......my MG ZS hybrid broke down last night, cant fault the AA all good with recovery, however thats when things go wrong with MG and Richmond motor group, my car had three faults, and under 7 months old, 1st a Hybrid fault message, 2nd a emmisons fault and 3rd a HV battery coolant radiator leak, had the car dropped off by the AA last night 28/1/26 and walked to the dealership this morning and spoke to the service rep, advised of the faults and then it starts to go down hill, firstly they cant tell me how long it will be before the car will be looked at secondly there are no loan cars available till at least the end of march. So without a vehicle to get to work or any other reasons I may need the car.......what an absolute shit show of a company. who nows how long I will be without a car.

29 gennaio 2026
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Risposta di Richmond Motor Group - MG Bognor Regis

Good morning,

Thank you for taking the time to share your feedback, and we’re genuinely sorry to hear about your recent experience.

We take allegations of poor service extremely seriously, as they do not reflect the high standards we set for ourselves across our group.

That said, we’re committed to resolving concerns constructively and would welcome the opportunity to discuss this further. Please contact our customer care team directly at customerservice@richmondmotorgroup.com, referencing your vehicle registration and service date.

We value all feedback and remain committed to ensuring every customer feels fairly treated and fully informed.

Kind regards,
Izzy

Valutata 5 stelle su 5

2nd motorbility vehicle 1st fir tge best service

I recently collected my MG hs Trophy from Ricmond's Bognor Regis.
I was looked after by Beth Louis and her colleague Mathew, who dealt with all of my queries and questions expertly from start to finish. The car is amazing and matches the service received. I would strongly recommend this dealership to anyone considering purchasing or leasing a bew vehicle. 5*

13 gennaio 2026
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Risposta di Richmond Motor Group - MG Bognor Regis

We're happy to hear that you had such a positive experience collecting your new vehicle. It's great to know that our team was so helpful and that you are enjoying your car. We appreciate your recommendation!

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