Popped in to have a look at a chery. Walked out buying one. Sophia was absaloutly amazing and her bubbly enthusiasm was the reason we bought the car there and then. She was very professional but also... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Thank you Richmond motors Bognor (MG) for your outstanding customer service. Ned Cox was our salesman who was extremely knowledgeable having only been with the company 3 months. I would also like t... Leggi di più
L'azienda ha risposto
Jake was a really kind and helpful person and gave us plenty of information all throughout the process. He went out of his way to get the car ready in under 24 hours
L'azienda ha risposto
We dealt mainly with Sophia in the dealership, Sophia was informative, helpful, bubbly and ensured every detail was correct and taken care of from start to finish. We will be back in the future for an... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Rivenditore di auto
- Centro revisioni per auto
- Servizio auto
- Concessionario Hyundai
- Concessionario Skoda
- Rivenditore di auto usate
Scritti dall'azienda
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Informazioni di contatto
Saltbox Road, PO22 9FP, Bognor Regis, West Sussex, Regno Unito
- 01243 212 780
4,3
Eccellente
30 recensioni
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Le persone hanno visualizzato anche
Louie was so friendly and kind…
Louie was so friendly and kind throughout the entire process of buying my new car; he showed patience whilst explaining the details and was easy to chat with. Would definitely recommend RMG!
25 aprile 2026
Risposta di Richmond Motor Group - Chery Bognor Regis
We appreciate your positive feedback! We're happy to hear that our service was friendly and kind while explaining the details of your new car. We're glad you found us easy to chat with and thanks for recommending us!
The whole purchase was completed…22 Apr 2026
The whole purchase was completed without any problems. No stress or worries. Great customer service from all the staff involved.
25 aprile 2026
Risposta di Richmond Motor Group - Chery Bognor Regis
We're happy to hear that your purchase was smooth and worry-free. It's great to know our team provided excellent customer service. Thank you for your positive feedback!
Louie was very helpful and informative…
Louie was very helpful and informative and made the whole process really easy. Kept us informed from start to finish and was really helpful.
Thanks so much
18 aprile 2026
Risposta di Richmond Motor Group - Chery Bognor Regis
We're happy to hear that our service was informative and helpful! We appreciate your positive feedback and are glad we made the process easy. Thanks so much!
Dealt with efficiently and quickly.
29 marzo 2026
Risposta di Richmond Motor Group - Chery Bognor Regis
We are happy to hear that your issue was resolved efficiently and quickly. Thank you for your feedback!
Thanks again to Brooke
Really excellent service from the whole team here. A very gentle sell. Brooke was very helpful and gave me all the info I needed to get the right car. A big thank you once again!
23 marzo 2026
Risposta di Richmond Motor Group - Chery Bognor Regis
We appreciate your fantastic review! We are so glad that you received excellent service from our team and that you found the information helpful in choosing the right car. Thank you!
Sophia at the Bognor branch
Sophia at the Bognor branch was very helpful and professional. Thank you very much.
28 marzo 2026
Non scritta su invito
Risposta di Richmond Motor Group - Chery Bognor Regis
We appreciate you taking the time to share your positive experience. We're so glad to hear that you found our service helpful and professional.
Thank you Richmond motors Bognor (MG)…
Thank you Richmond motors Bognor (MG) for your outstanding customer service.
Ned Cox was our salesman who was extremely knowledgeable having only been with the company 3 months.
I would also like to thank Joshua for his support aswell. At no times were you pushed into a purchase, you were listened too then advised. We will be highly recommend you to others.
24 marzo 2026
Risposta di Richmond Motor Group - Chery Bognor Regis
We appreciate your kind words regarding the great customer service you experienced. It's wonderful to hear that our team was so helpful and knowledgeable. We're glad you felt supported and will gladly pass on your compliments.
Risposta di Richmond Motor Group - Chery Bognor Regis
We're happy to hear that you had a good experience! We appreciate you mentioning Finley.
We had a fantastic experience at…
We had a fantastic experience at Richmond MG Bognor. We delt with Ned and he was brilliant at listening and understanding our needs and requirements with what we wanted in our new car. We’re very pleased with our new MG. Thanks Ned
16 marzo 2026
Risposta di Richmond Motor Group - Chery Bognor Regis
We're happy you had a fantastic experience at Richmond MG Bognor. It's great to hear that Ned listened and understood your needs, and that you are pleased with your new MG.
It's over three months since I reported the fault
This is my 2nd very negative review of Richmond Motors Bognor. They repaired a fault in early December 2025 and returned my car. But when the vehicle was returned the phone APP would not work or connect to the car. Eventually after a few emails, Richmond Motors Bognor collected my car to attemp to fix the problem on 22 January 2026. They could not fix the issue and advised that they needed advice from Genesis in Korea. I contacted them on 20 February to ask for an update and sent another email on 27 February. I got a reply on 3 March advising that they need the car back and woud arrange for a loan car. Now another week later I have again contacted them asking for an update with no reply. So it's now over three months since I first contacted Richmond Motors Bognor to advise them of the fault and I am still waiting - just NOT GOOD ENOUGH !!!!
14 marzo 2026
Non scritta su invito
Risposta di Richmond Motor Group - Chery Bognor Regis
Hi John,
Thank you for taking the time to share your feedback. We’re sorry to hear about your recent experience and appreciate you bringing this to our attention.
Your comments have been shared with the relevant management team so they can review the situation and address any areas for improvement. We always aim to deliver a high standard of service, and it’s clear we did not meet those expectations on this occasion.
Please get in touch with our customer service team at customerservice@richmondmotorgroup.com if you wish to discuss your concerns further.
Kind regards,
Izzy
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