Reyrr Recensioni 

Kjøpere i Norge skal være oppmerksom på at varer blir sendt fra utlandet hvilket fører til toll avgifter i tillegg til prisen betalt i webbutikken. Syntes ikke Reyrr opplyser godt nok omkring dette på hjemmesiden. Har tatt kontakt med kundeservice, men venter fortsatt på svar.

Snabb frakt och bra återkoppling på leverans. Produkten var dock felsydd så ena fingret är snett i handsken jag beställde. Den går att använda men stör lite vid vissa tillfällen.
Har alltid varit nöjd vid tidigare beställningar av Reyyr produkter men fick ett söndagsexemplar denna gång.

Hurtig levering til Danmark, god service og god kvalitet. Jeg er ovenud tilfreds med mit køb!

I ordered the gloves through them. Nothing was heard about the order for a week. It was only when I contacted them that it turned out that the model in question does not have the size I ordered. If I hadn't contacted myself and demanded clarity on the matter, I don't know if they would have even reacted to the matter. In addition, communication was really slow and difficult. This is the second time I have been disappointed with this company and it will be the last time I do business with them.

Riktigt bra svar och snabba leveranser

Good service, quick to respond and contact if item is out of stock and resolving it

Bra bara problem med ordern

Det tog lång tid att få varan.
Men ett bra och hjälpsamt bemötande.

Bra med retur och bra kvalitet

They didn't have what i wanted in stock but I was contacted 1 day after the order was made and the problem was resolved.

Grabbarna jobbar stenhårt för att göra det allra bästa de kan för sina kunder, och kämpar järnet för att det ska bli bra.
Rekommenderar dem varmt!

Website must be a one man hobby operation?

Ordered two items in June. Was invoiced immediately. Contacted them a week later, as they never sent shipping details, only invoice.

Turns out website is not synchronised with stock. Took them another week to reply that they did not have the products they had already involved me for.

They then asked if I wanted to wait 7-9 days for a pending shipment. I said yes. Should have said no and asked for a refund. But hadn’t realised yet just how incompetent they are with customer service.

Two weeks after that, I was still missing shipping info. I asked for it yet again, and several days later they replied that they would replace one of my items with a newer and more expensive model to make up for the delays.

Shipment finally arrives a good week later. One item is what I ordered, except wrong colour. The second turns out to be a different, cheaper model, with cheaper technology. Half the price of the item I ordered, as priced on their own website.

When confronted, they reply 10 days later that the cheaper model is in fact soon going to be priced the same as the more expensive model. Never mind that I never ordered the cheaper model. Never mind that they never asked if it was okay to send a different product than what I ordered (I would have said no).

I asked to return the cheaper model, and several days later was sent an UPS return label from Reyrr. (Aren’t those supposed to follow shop items automatically?) Also had to find a an UPS-office to send it from, as UPS does not do door service on return.

Then today, yet another few weeks later, I am invoiced 650 NOK by UPS for the return shipment (of the product I never ordered in the first place). Reyrr can not do anything about this, even though they are the cause of the problem. I must sort it out myself with UPS directly.

Hate the store, hate the complete idiot running it. Still stuck sorting out the details of the invoice now, in late August, for items ordered in June (and only received half of the order).

Kjøpte draktsett (hjemme/borte/bukser) til klubben. Veldig god hjelp fra design-avdelingen som var tålmodige og ga oss tips til hva som ville funke best.
Hele handelen opplevdes profesjonell og effektivt.
Anbefaler å handle hos Reyrr.

Kvaliteten på draktene er veldig bra. God passform og slitesterke.

I purchased some Riddell items from Reyrr.se and had questions about shipping - a few quick and friendly emails back and forth with Benjamin solved the problem in a way that was clear and simple. Reyrr.se held on to the items until my preferred shipping date so the delivery was at a time that worked for me, and kept me up to date with the process. Perfect.
I would not hesitate to use Reyrr.se again, their service is good and so are their prices.

Jag fick paketet sent och inte jätte bra skick. Fixar ni de så är ni grymma.

Fantastiskt service.
Fick, trots obokat besök på lagret, förstklassigt mottagande och sedan personlig hemleverans av beställd vara!

Så proffsiga och hjälpsamma! Dessutom otroligt nöjda med det vi beställt!!

Dom är jätte bra

Produkten bra men tog länge innan den skickades

Så grovt sen leverans