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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Unprofessional. Difficult to communicate with. Their service was fast, I will say that, but very low quality. After ordering a resume, I wrote to my writer a couple times with additional details and s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The process from start to finish was very easy, and the communication was amazing. I was in a crunch to either update my resume myself or outsource it. I found the Resume Writing Group via a Google s... Leggi di più

Valutata 5 stelle su 5

My CV looks great and the customer service is top notch! RWG put together in a few days what I was trying to organize and structure for almost 2 weeks. It's great to have a long work history but not s... Leggi di più

Valutata 5 stelle su 5

My resume writer Amy B did an outstanding job with my resume and LinkedIn profile! My old resume was outdated so she edited it into a modern format and added my my most recent position. The process wa... Leggi di più

Dettagli dell'azienda

  1. Istituto d'istruzione
  2. Associazione o organizzazione

Scritti dall'azienda

Our resume writing services have won clients jobs with thousands of organizations. We also offer customized cover letters and highly effective post-interview follow-up letters.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

225 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 80% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

They were very helpful and…

They were very helpful and understanding with me. They are very skilled at making a rough resume shine with the information I sent in. I would recommend their services to anyone and have told others about the web site.

12 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

I had a great chat with Ryan!

I had a great chat with Ryan on a couple of occasions. He was very friendly, easy to understand, and knowledgeable! Honestly, it was such a pleasure to chat with him; he is why I gave you my business over the competitors. After a bit of a technical hiccup, he straightened everything out with absolutely NO effort on my part.

9 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

AI generated Resumes

The majority of the resume was written by AI, although they ensured that a real person would be writing the resume. It was pronounced when I first reviewed the resume with all the AI embellishing words. I spoke to Ryan at the company, and he swore I was wrong and AI was not used. So then I put it in a program I use for work, and 1/2 of the resume was AI-generated. Do not use this site if you want a real person with real words to write your resume. Any employer would catch this immediately. I could have put it in AI myself if that was what I was looking for.

25 aprile 2025
Non scritta su invito
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Risposta di Resume Writing Group

At Resume Writing Group, all of our resumes are written by real writers who are based in the US. We do not use any AI to write any of our documents.

We take accusations that our resumes were written with AI very seriously. When this client reached out to us with the concern that the resume had been generated with AI, we immediately put the resume into an impartial third-party scanner (Grammarly) to check for AI content. The score came back as 0% generated by AI.

From there, we sent the client screenshots proving that the resume was not generated via AI. We also let her know that if she had any specific concerns or questions that we were more than happy to help - or - make changes to the resume. To date, the client has not responded to that email and has not asked for any revisions.

Our company's mission is to provide fantastic resumes, written by real people, using our 20+ years of experience. Currently, we average a 98.4% success rate for getting our clients hired - and we're one of the few companies left that has a customer service and writing staff based entirely in the US.

Valutata 5 stelle su 5

I'm really not an individual who…

I'm really not an individual who utilizes superlatives when offering a rating for an organization or individual. I believe these organizations and/or individuals present their own superlatives through their performance. With this being the case, I feel very delighted to set aside my "usual" considerations and offer ResumeWritersGroup the highest accolades I have to present in support of their incredibly stellar work with me. Not only was Ryan so patiently willing to offer continuous service responses to my concerns about a resume and cover letter, but he seemed to joyfully do so within an incredibly professional manner so that I felt as if I was connecting with a close friend. And then .... I can only offer additional superlatives for Amy B. -- the individual who put together my new resume and cover letter from the older templates I have previously utilized but felt were too outdated to reuse. So, in short .... I can only attest to my experience with ResumeWritersGroup -- which has been so rewarding. I now feel I have the ability to offer my resume to any employer ... and am certain they will appreciate the professionalism of the offered cover letter and resume. In addition, I really believe that the expense I assumed in utilizing the services of ResumeWritersGroup has been very fair, indeed, based on the rapid turn-around of my order from date of submission to the date that I received the completed work. So, the two individuals with ResumeWritersGroup I've experienced .... I truly believe I have been very, very fortunate in utilizing ResumeWritersGroup!

15 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Working with the team on my resume was…

Working with the team on my resume was simple. I was surprised at how fast and knowledgeable they were. After getting my new resume back, I started getting way more interview requests than before. Now I just got a great job offer!!!

5 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

HORRIBLE COMPANY

HORRIBLE COMPANY. They do not treat you like a paying client and work with you. They are generic and have horrible customer service. You need to stay on top of them

EDIT: I didn’t know they didn’t receive the resume because no one contacted me. I write full details and attached a resume and cover letter so clearly their website is unreliable. And their customer service is horrible considering no one followed up after days of me patiently waiting. I also asked several questions before paying for the service and not once was informed all communications would be done via their website. They are not a company that works directly with the client. When my concerns were raised, I was told I need to be accountable for not checking their website because they sent me a “live chat.” Anyone who has ever worked with clients, knows to take ownership for THEIR part and the confusion THEY caused and then promise to deliver as oppose to assigning blame. This is not a company that works closely or directly with their clients. And prior to me paying for the services, Ryan was emailing me and calling me constantly. After I paid for the service, they put my account on hold and just waited for me to realize and somehow know all communication will be done through the website. They don’t care once they make the sale

19 marzo 2025
Non scritta su invito
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Risposta di Resume Writing Group

We endeavor to please every customer; however, we never even got to the resume writing stage with this customer. Rosanna was given a full refund prior to any work being done and was told that our service would not be the best fit for her.

She was asked to use a different company because after we requested that she provide her employment information, she proceeded to threaten to sue our company, dispute the transaction, and then proceeded to berate our customer service staff, telling us that we're a "horrible corporate company who provides sh*t service"

Unfortunately, you simply can't please everyone, and we recommend reading this customer's other reviews to learn more about her opinions - it seems like every company she interacts with is "horrible" to her.

Valutata 5 stelle su 5

Indeed doesn't cut it anymore!

The job markets these days are wild. This I knew. So, when I went looking for a resume building service, I knew I wanted something that would give me any edge to stand out. Cue Resume Writing Group. They took my wants and needs and built me a beautiful resume. At the time I didn't know it but fast forward a year or so and I was in an office position, where I was put in charge of hiring, off of indeed. Let me tell you, Indeed resumes just don't cut it. After looking at literally thousands of resumes and learning how they look to employers (me in this case) I figured out very quickly why my old indeed resume wasn't getting me the jobs I wanted. With this new knowledge, I know beyond a shadow of a doubt that having a resume professionally tailored will not only help applicants stand out more it will make them look more professional as well! The resume writing group gave me quick and solid service, not to mention follow up service a year later! I have nothing but good things to say and we all need that extra help these days. It is absolutely worth the cost.

3 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

1st time using a resume writing service…

1st time using a resume writing service and it's been great. Searched a few services and found this to be the best. Called and listened to everything I said about my previous jobs and added my past job as I described it. Also added a cover letter which was great and I've never had one before so was excited about that also. Recommended this group to a few other's from the company that let us go so hoping they get in contact soon. Loved it so much and decided to have you also revamp my LinkedIn profile so did that also. I appreciate Ryan for contacting me and listening and having the team produce and resume like I've never had before. Thanks again for everything.

4 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Don't let a quick return call fool you

I generally don't write reviews but I was so unhappy with the service I received I had to write this in hopes that it saves someone else $200.

The only good part about my experience was that I called them, and even though I didn't leave a message, I received a return call quickly. I discussed what I was looking for (combining 2 resumes into 1) and was told they could do that. Well they did but it was subpar. Only only real work they did was formatting my resume, and not doing much with the content. It actually feels like they just ran it through ChapGPT b/c the resume they gave me is not better than what I provided to them.

I called both numbers and both numbers appeared to be disconnected. I chatted them via their website and was told I could only communicate with them via their website, and they could not call me back. I sent messages through their portal, with specific questions. They questions weren't answered / there was no discussion, they performed simple updates and set it back to me. I'm so frustrated with their service, or lack thereof.

My recommendation: find another company, especially at their rates.

1 febbraio 2025
Non scritta su invito
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Risposta di Resume Writing Group

We were very sorry to receive this customer's review because we always strive to provide the best possible service to this customer.

Here is an overview of the situation:
- We spoke with the customer and provided a comprehensive overhaul of her existing resume. This overhaul was done by a real writer, based in the US, with 20+ years of writing experience. In the overhaul, we fixed numerous issues with styling, formatting, grammatical errors, typographical issues, and countless other problems.
- The new resume was provided on the 22nd. We then didn't hear from Tyesha for two weeks. After two weeks, Tyesha called us again. We tried calling Tyesha back but apparently we called the wrong phone number (it was the number we had on the account for Tyesha, but must've been listed correctly - this is certainly an issue we're very sorry for as I think a lot of this could've been solved during that call.) At the same time, Tyesha interacted with us on our live chat and said she wanted some changes to the resume. We advised her that the best way to get changes is to send her writer a message with the requested revisions.
-Tyesha sent her writer the requested changes, and her writer promptly made the adjustments for her and sent back a revised version on 02/11/2025. At that point, we assumed everything was okay until we received this one-star review on 02/25/2025. We then called Tyesha again to try to understand the situation. At that time, we offered a partial-refund to Tyesha, which she refused, and made another set of revisions - even though she was beyond our 30-day free revision period at that point.

Regarding Tyesha's comments about our phone numbers not working, we receive daily calls from customers and all of our phone numbers work just fine. 1-800-466-3076

With our company, our customer service staff is based entirely in the US, we don't use any automated bots to answer our phones, and we try to approach every situation with a personal touch. Our commitment is that no matter what the situation is, we'll do our utmost to try to make it right and ensure every customer receives a top-notch resume that was significantly better than their original.

Valutata 5 stelle su 5

Excellent work on my resume!

Excellent work on my resume! I was very impressed with the wording and attention to detail. Steve had written my husband's resume a couple of weeks ago and we loved his so much that we signed up with Steve again to write mine! I know I won't have any trouble finding a job with this resume! Thank you!

30 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Don't use this company

Don't use this company! I could not find a way to cancel this subscription, and I never agreed to have this company bill my credit card monthly. I needed a one-time service. I could have used AI and received cheaper and better results. I finally reported the billing as fraud and complained to the BBB.

1 febbraio 2025
Non scritta su invito
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Risposta di Resume Writing Group

Unfortunately, this is one of those situations where literally not one word of this review is accurate:

1. The customer agreed in writing to our subscription that renews once every six months for $39.95. This agreement is time-stamped with the customer's original purchase date along with her personal IP address matching her physical location and device ID.

2. The customer HASN'T EVEN BEEN CHARGED for the subscription. The subscription isn't set to renew for another ten days. We sent the customer three separate reminder emails letting her know that the subscription is going to renew. Each of those reminder emails has a direct link to cancel the subscription. Rather than following the extremely basic instructions in those emails, the customer instead replied to one of the emails TODAY asking us to cancel the subscription. The same day, we responded to her and let her know the subscription has been cancelled.

3. From there, we called the customer and tried to explain to her over the phone that we had cancelled the subscription and that she HADN'T BEEN CHARGED. Instead of listening, she proceeded to hang up on us.

So, to sum up the situation, the customer is writing 1-star reviews, contacting her bank, and complaining to the BBB over something she signed up for and that she hasn't even been charged for after we made every possible effort to handle the situation for her expeditiously and courteously.

I know this will come as a big shock to everyone reading this review, but if you look at Teri's other reviews, you'll notice that she seems to run into this same problem quite often with other companies as well. Maybe, she should stop signing up for subscriptions if she doesn't want them, and read the basic instructions required to cancel those subscriptions before they renew...

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