ResumeBird Recensioni 

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TrustScore 2 su 5

2,0

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Valutata 1 stelle su 5

80円で履歴書を作成し、7日間トライアルは確認できていたため、翌日には解約手続きを行いました。ですが解約手続き後、1980円カードから引き落とされていました。問い合わせたところ追加のオファーがあったためその料金が1980円とのこと。解約手続きしただけの認識で、何もオファーをした覚えはありません。非常に不親切なサイトです。問い合わせに関しても返金対象ではない。利用規約に記載されているの一点張りです... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

제발 사기 site 이용 하지 마십시오. 저는 분명 3일 짜리 USD 1.10 결제 했지만 06-OCT-2026 USD 44.00 (KRW 59,00.00) 청구 되었습니다. 오늘 청구 금액에 대한 정확한 이유를 설명 하시고, 청구 금액 환불 해주십시오. Please do not use this scam site. I specif... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Extremely poor service. They will provide you a UI and immediately ask for payment to download. Once you pay for say 1 week they have perpetual card access and unless you check you will be charged eve... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Good builder overall. Some templates feel a bit similar but still better than starting from scratch. Ai phrasing helped with the summary. Just remember to cancel if you only need it once

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di redazione CV

Scritti dall'azienda

We help job seekers stand out in the highly competitive labor market with ResumeBird!


Informazioni di contatto

2,0

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TrustScore 2 su 5

27 recensioni

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Solitamente risponde entro 24 ore

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2,0

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26 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Charged KRW 59,000 without consent! Demand immediate refund

I paid a small one-time fee just to download my resume once, and I was never properly informed that this would turn into a recurring subscription. Today (October 16, 2026), I was suddenly charged KRW 59,000 without any prior notice or consent.

I have NOT used the service at all since this charge occurred, and I immediately canceled the subscription and emailed customer support requesting a full refund.

If you do not process a 100% full refund of KRW 59,000 immediately, I will file an official chargeback dispute with my credit card company for deceptive recurring billing. Please check my support ticket and refund my money immediately.

16 ottobre 2026
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안녕하세요 서진님,

예상치 못한 구독 요금 청구와 관련해 우려를 전해 주셔서 안타깝게 생각합니다. 무슨 일이 있었는지 확인하고 결제 내역을 살펴보고자 합니다. 상황을 확인할 수 있도록 ResumeBird 계정에 연결된 이메일 주소를 알려 주세요.

감사합니다,
Grace, ResumeBird 고객 지원팀
help@resumebird.com 또는 +1 888 702 4904

Valutata 1 stelle su 5

The Worst Experience I've Ever Had

The Worst Experience I've Ever Had

On October 6, I paid KRW 1,500 to download my resume, believing it was a one-time payment. I had absolutely no idea that I would be charged KRW 59,000 just seven days later.

The website advertised "No registration required," and I never knowingly created an account or set a password. I also received no subscription confirmation or payment notification. How was I supposed to cancel a subscription I didn't even know existed?

I contacted customer support immediately after the charge, but they repeatedly refused my refund request. Despite explaining my situation and asking specific questions, I kept receiving nearly identical responses about their refund policy. It honestly felt like nobody was actually reading my messages.

I only used the service once and never used it again. KRW 59,000 is not a small amount of money for me.

This has been an incredibly frustrating and disappointing experience. I have completely lost trust in this service.

13 ottobre 2026
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Risposta di ResumeBird

Hello 하모예,

Thank you for sharing your experience. We understand that you expected temporary access to the service and were surprised by the subsequent charge.
We’d like to take a closer look at the subscription information associated with your purchase. Could you please share your registered email address so we can locate your account?

Best regards,
Emma, ResumeBird Support
billing@resumebird.com or +1 888 851 6712

Valutata 1 stelle su 5

解約手続きしただけで1980円引き落とされました。

80円で履歴書を作成し、7日間トライアルは確認できていたため、翌日には解約手続きを行いました。ですが解約手続き後、1980円カードから引き落とされていました。問い合わせたところ追加のオファーがあったためその料金が1980円とのこと。解約手続きしただけの認識で、何もオファーをした覚えはありません。非常に不親切なサイトです。問い合わせに関しても返金対象ではない。利用規約に記載されているの一点張りです。他の方も上げているように、もっと分かりやすい表示にするべきです。今後はこのような海外のサイトは利用しないよう気を付けようと思いました。
追記:こちらは7日間トライアル中に解約しようと処理を進めていただけです。継続の手続きをしていたわけではありません。それなのに、意図しないところで料金が発生するのはおかしいです。引き落とされる前に、確認のメッセージ等もありませんでした。このような支払いが発生したことはこれまでに体験したことありません。やはり問題だと思います。

12 ottobre 2026
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Risposta di ResumeBird

こんにちは、

ご意見をお寄せいただきありがとうございます。請求と解約手続きに関するご懸念を承りました。料金とサブスクリプション条件は登録時に表示されています。ご不明な点はサポートチームまでお問い合わせください。

ResumeBirdアカウントからサブスクリプションの管理や解約もできます。ログイン → Manage Subscription → Cancel subscription の順に進んでください。

Best regards,
ResumeBird Customer Support

Valutata 1 stelle su 5

Extremely poor service

Extremely poor service. They will provide you a UI and immediately ask for payment to download. Once you pay for say 1 week they have perpetual card access and unless you check you will be charged every month. Even manual cancellation is impossible. They have intentionally designed the site such that one cannot cancel it manually. Don't trust these scamsters. They even have poor support response. I asked why I cant cancel and it was replied with a Thank You and asked me whether they can delete the account and avoiding my questino intenionally.

10 ottobre 2026
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Risposta di ResumeBird

Hello Sreedhara,

We’re sorry to hear about the difficulties you experienced with cancelling your subscription and getting a clear response from our team.

Please provide the email address associated with your ResumeBird account so we can review your subscription status and previous communication with our support team.

Best regards,
Emma, ResumeBird Support
billing@resumebird.com or +1 888 851 6712

Valutata 1 stelle su 5

scamming of extra fees

they just published that there will only 1.5 aed payment for 7 days access and then after 7 days charged 110 aed from my card and kept sayin as per their terms and condition it is mentioned . i have even proof that when i did the payment it had nothing mentioned about a renewal

10 ottobre 2026
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Risposta di ResumeBird

Hello Fawaz,

Thank you for sharing your experience. We understand that you expected temporary access to the service and were surprised by the subsequent charge.

We’d like to take a closer look at the subscription information associated with your purchase. Could you please share your registered email address so we can locate your account?

Best regards,
Emma, ResumeBird Support
billing@resumebird.com or +1 888 851 6712

Valutata 1 stelle su 5

Warning: Unexpected ¥7,100 subscription charge after an ¥80 purchase

I used ResumeBird to create a resume and paid ¥80. I had no intention of signing up for an ongoing subscription, and I do not remember knowingly agreeing to a ¥7,100 recurring charge.
I was therefore extremely surprised to discover that ¥7,100 had been charged to my credit card.
The fact that a low-cost ¥80 service can result in a much larger recurring charge that the customer may not clearly realize they have agreed to is extremely concerning.
I have already requested a refund. I am asking ResumeBird to clearly provide:
The exact date and time when I allegedly agreed to the subscription
The exact page and wording that informed me that I would be charged ¥7,100
Evidence that I explicitly agreed to the recurring subscription
A full explanation of why I was charged ¥7,100
I am not disputing that I used the ¥80 resume service. I am disputing the ¥7,100 recurring charge because I did not knowingly agree to it.
I strongly request a full refund of the ¥7,100 charge.
I have seen other users reporting very similar experiences involving an ¥80 initial payment followed by a ¥7,100 subscription charge. This makes me concerned that this is not an isolated misunderstanding.
If ResumeBird believes this charge was properly authorized, please provide clear evidence of my consent rather than simply referring me to the terms and conditions.
I hope ResumeBird will resolve this fairly and issue the refund.

13 settembre 2026
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Risposta di ResumeBird

Hello,

Thank you for sharing your experience. We’re sorry that the recurring billing was not what you expected when you first used ResumeBird.

We understand that you would like more information about the subscription terms and when they were presented. Please share your registered email address so we can locate your account and examine the relevant details.

Best regards,
Ryan, ResumeBird Support
billing@resumebird.com or +1 888 851 6712

Valutata 1 stelle su 5

Please do not use this scam site.

제발 사기 site 이용 하지 마십시오.
저는 분명 3일 짜리 USD 1.10 결제 했지만
06-OCT-2026 USD 44.00 (KRW 59,00.00) 청구 되었습니다.

오늘 청구 금액에 대한 정확한 이유를 설명 하시고, 청구 금액 환불 해주십시오.

Please do not use this
scam site.
I specifically paid USD 1.10 for a 3-day plan,
but I was charged USD 44.00 on October 6, 2026.

Please provide a clear explanation for today's charge and issue a refund.

6 ottobre 2026
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Risposta di ResumeBird

hochang님, 안녕하세요.

청구 내역으로 인해 불편을 겪으신 점 유감스럽게 생각합니다. 해당 결제가 발생한 이유를 확인하고 계정의 결제 내역을 검토해 드리고자 합니다.
ResumeBird 계정에 등록된 이메일 주소를 알려주시면 관련 정보를 확인해 보겠습니다.

감사합니다.
Emma, ResumeBird Support
billing@resumebird.com 또는 +1 888 851 6712

Valutata 1 stelle su 5

Careful

UPDATE: Still avoid this site.

I paid €1.00 for a trial, cancelled immediately, and was still charged €16.40 for a monthly subscription I never signed up for.

After I requested a refund, I only received automated replies. One of them claimed my refund of €24.95 had been approved, which is not even the amount I was charged. More than a week later, I have still not received any refund.

No real person has looked at my case, and the replies contradict the facts. Be very careful before entering your card details here.

6 ottobre 2026
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Risposta di ResumeBird

Hello Sandra,

We're sorry to hear about your concerns regarding the subscription charge and the conflicting updates about your case. We'd like to review the billing details and understand what happened. Please provide the email address associated with your ResumeBird account so we can look into the situation.

Best regards,
Grace, ResumeBird Support
help@resumebird.com or +1 888 702 4904

Valutata 1 stelle su 5

I strongly advise against using this…

I strongly advise against using this scam site. I signed up for a subscription for €1.00 and canceled it immediately afterward. Despite this, I was subsequently charged an additional €16.40 on top of the €1.00 for a monthly subscription that I never signed up for.

I have politely asked for a refund several times, but never received a response.

6 ottobre 2026
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Risposta di ResumeBird

Hello Bar,

We’re sorry to hear about your experience and that you haven’t received a response to your previous messages. We’d like to review your account and the charges you mentioned.

Please provide us with the email address associated with your ResumeBird account so we can locate your case and look into what happened.

Best regards,
Emma, ResumeBird Support
billing@resumebird.com or +1 888 851 6712

Valutata 1 stelle su 5

サブスクリプションには注意してください。

Be careful with the subscription.
I signed up for an 80 JPY resume service and was later charged 7,100 JPY twice (14,200 JPY total). The recurring charge was shown in much smaller text than the prominent 80 JPY offer. I requested a refund, but it was refused. The pricing and automatic renewal should be made much clearer.

サブスクリプションには注意してください。

80円の履歴書作成サービスに申し込んだところ、その後、7,100円を2回、合計14,200円請求されました。

継続課金についての説明は記載されていましたが、目立つ80円の表示に比べて、かなり小さく分かりにくい表示でした。

返金を求めましたが、返金は拒否されました。

料金や自動更新について、もっと分かりやすく表示すべきだと思います。

Update: After posting my review, I was contacted by Emma from ResumeBird Support. I provided my registered email address as requested, hoping that my case would be reviewed again. However, I received another response stating that they still refused to refund the 14,200 JPY charged to my card. My subscription has been canceled, but the money has not been returned. I am sharing this update so other users can be aware of how the subscription and refund process was handled in my case.

追記:レビューを投稿した後、ResumeBird SupportのEmmaさんから連絡がありました。再度ケースを確認するとのことで登録メールアドレスを伝えました。しかし、その後も14,200円の返金は拒否されました。サブスクリプションは解約されましたが、お金は返ってきていません。この件でのサブスクリプションと返金対応について、他の利用者にも知っておいてほしいため、この内容を共有します。

5 settembre 2026
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Nishan様

このたびは、サブスクリプションの料金表示や自動更新についてご不満を感じられたことを申し訳なく思います。また、返金のお問い合わせについてもご希望に沿う結果とならなかったことを残念に思います。

お客様のケースとこれまでの対応を改めて確認させていただきたいので、ResumeBirdにご登録されたメールアドレスをお知らせください。

よろしくお願いいたします。
Emma, ResumeBird Support
billing@resumebird.com または +1 888 851 6712

Valutata 1 stelle su 5

⭐ 1 Star

⭐ 1 Star – Extremely Disappointing and Misleading Billing Experience

I used ResumeBird only to create and download a resume. At the point of payment, I was presented with a charge of AED 1.50. I did not knowingly agree to a AED 110 monthly subscription.

I used the service for barely an hour and have not used it since. When I noticed the AED 110 charge, I immediately contacted their support team and requested a refund. Instead of addressing my concern about how the AED 110 recurring charge was presented at the time of payment, I was simply referred to their Terms of Use and told that the charge was non-refundable.

My question is very simple: If AED 110 per month was clearly disclosed before I made the AED 1.50 payment, why can’t ResumeBird provide the exact payment screen or confirmation showing this?

I find this billing experience extremely disappointing and would strongly advise users to be very careful before entering their card details.

I would not recommend ResumeBird based on my experience. I expect transparent pricing and clear consent before any recurring subscription is activated.

4 ottobre 2026
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Risposta di ResumeBird

Hello Ashique,

Thank you for sharing your concerns. We’re sorry that the information provided during the payment process did not feel clear to you and that your previous contact with our team did not resolve the issue.

Please share the email address linked to your ResumeBird account so we can review the billing details and your previous refund request.

Best regards,
Ryan, ResumeBird Support
billing@resumebird.com or +1 888 851 6712

Valutata 1 stelle su 5

excecrable

excecrable

4 ottobre 2026
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Risposta di ResumeBird

Bonjour,

Nous sommes désolés que votre expérience avec ResumeBird n’ait pas été satisfaisante. Nous aimerions comprendre ce qui s’est passé.
Merci de nous communiquer l’adresse e-mail associée à votre compte afin que nous puissions vérifier la situation.

Cordialement,
Emma, ResumeBird Support
billing@resumebird.com ou +1 888 851 6712

Valutata 1 stelle su 5

絶対利用しないで

絶対利用しないで。
7日間のサービスで80円を選択したら1ヶ月後に7100円の年間サブスク料金を取られた。確認したら、80円のは1週間経ったら勝手に年間契約に移るとのこと。ここまではよくあると思うが、問題は、コース選択時にその案内がなかったこと。コース登録後の確認メールにその旨が書いてあり、確認していないと更新を止めなければならないことに気付けないため請求されるようになっています。詐欺行為に近いです。絶対利用してはいけません。たった1通の履歴書で7180円かかりました。

4 ottobre 2026
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Green様

ご意見をお寄せいただきありがとうございます。トライアル後のサブスクリプションについて、ご期待とは異なる請求となり、ご不満を感じられたことを残念に思います。

詳しい状況を確認したく存じますので、アカウントに登録されているメールアドレスをお知らせください。請求内容を確認いたします。

よろしくお願いいたします。
Ryan, ResumeBird Support
billing@resumebird.com または +1 888 851 6712

Valutata 1 stelle su 5

80円のトライヤル期間の説明しかない

80円のトライヤル期間の説明しかなく、自動移行の説明など支払い時に一切されなかったのに7100円の月額請求がきていて、返金求めたが返信メールに支払い時に掲載のなかった規約への案内だけが送られてきて返金を拒否されいます。
トライヤル期間の支払いは承知済みですが、自動移行の説明もなく月額請求される意味わからないので返金対応を再検討していただきたいです。

1 ottobre 2026
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様

ご意見をお寄せいただきありがとうございます。トライアル終了後の請求についてご不安を感じられ、返金のお問い合わせでもご納得いただける回答が得られなかったことを残念に思います。

返金申請の内容を再度確認したく存じますので、ResumeBirdにご登録いただいたメールアドレスをお知らせください。

よろしくお願いいたします。
Ryan, ResumeBird Support
billing@resumebird.com または +1 888 851 6712

Valutata 1 stelle su 5

Request for Refund and Review of Recurring JPY 7,100 Charges

Dear ResumeBird Support,

I am contacting you again regarding charges from ResumeBird.

I previously contacted you at this email address, but I received a reply stating that my email address could not be found in your system. I am contacting you again and would like you to locate my account and review my case.

I used ResumeBird to create a resume, and I do recognize the initial JPY 80 payment on August 22, 2026.

However, I did not understand or knowingly agree that this payment would result in recurring JPY 7,100 subscription charges.

My payment history shows the following charges:

* August 22, 2026 — JPY 80
V_BETT ERCV. COMLIMASSOL
* August 29, 2026 — JPY 7,100
V._BETT ERCVLI MASSOL
* September 17, 2026 — JPY 7,100
STP*V*RESUME BIRD

I understand that the JPY 80 payment was made when I used the resume creation service. However, I did not intend to purchase an ongoing subscription, and I was not aware that I would be charged JPY 7,100 after the trial and subsequently charged again.

I would therefore like to request a refund of both JPY 7,100 charges, totaling JPY 14,200.

I would also like you to provide the checkout page, transaction record, or other evidence showing how and where the recurring JPY 7,100 subscription was clearly disclosed and agreed to before I made the initial JPY 80 payment.

I have not yet been able to cancel the subscription. Please cancel my subscription immediately and make sure that no further charges will occur.

Please review my account and respond regarding:

1. The details of the subscription associated with my account
2. The basis for the JPY 7,100 charges on August 29 and September 17
3. The checkout information showing how the recurring subscription was disclosed before my initial JPY 80 payment
4. My request for a refund of the two JPY 7,100 charges
5. Confirmation that my subscription has been cancelled and that no further charges will occur

Thank you for reviewing my case.

Best regards,

17 settembre 2026
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Risposta di ResumeBird

Hello!

We’re sorry that your previous attempt to contact us didn’t help resolve the situation. We’d like to find your account and review the questions you’ve raised.

Please share the email address associated with your ResumeBird account, or any alternative email address you may have used. Once we locate your account, we can review your subscription status, billing history, and refund request.

Best regards,
Ryan, ResumeBird Support
billing@resumebird.com or +1 888 851 6712

Valutata 1 stelle su 5

I paid 1,500 Korean won just to have my…

I paid 1,500 Korean won just to have my resume printed. After the payment screen, it suddenly switched to the AI analysis screen, and I just pressed a single button, but 56,000 won was charged to my card without any payment consent screen, consent, or billing. I immediately canceled the subscription and did not use anything. I was angry and immediately sent an inquiry email, but all I received was a reply saying the refund was not possible I did not see any payment consent screen or input window

30 settembre 2026
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Risposta di ResumeBird

Hello Chankyeol,

We’re sorry to hear about your experience, especially since you’ve already contacted our team about a refund.

We’d like to take another look at your case. Please provide us with the email address associated with your ResumeBird account so we can review the charges and your previous request.

Best regards,
Emma, ResumeBird Support
billing@resumebird.com or +1 888 851 6712

Valutata 1 stelle su 5

意図しない7,100円の継続課金について返金を依頼しましたが拒否されました→返金されました。

2026年8月18日、履歴書を作成する目的でResumeBirdを利用し、80円の料金を支払いました。
この最初の少額の支払いについては、自分でも把握したうえで利用しています。
その後、7,100円のサブスクリプション料金が請求されていることに気づきました。私はこの金額でサブスクリプションを継続する意図はなく、請求に気づいた時点ですぐに解約しました。
ResumeBirdへ7,100円の返金を依頼したところ、最初は「会費は返金不可」との回答でした。そこで、単なる解約依頼ではなく、意図しない継続課金についての返金を求めていること、請求に気づいてすぐに解約したことを説明し、個別に再審査してほしいと依頼しました。
しかし、その後も「アカウントを再確認したが、返金可能期間内の対象取引はない」との理由で返金を拒否されました。
最初の80円の利用については理解して支払っていますが、7,100円の継続課金については意図していませんでした。気づいてすぐに解約し、継続利用する意思もなかったため、個別事情を踏まえて返金対応を再検討していただきたいと思っています。
追記:その後、ResumeBirdから返金対応の連絡があり、最初の少額決済に加えて、7,100円×2回分についても実際に返金を確認しました。返金対応については感謝しています。なお、当初は返金を複数回断られた後、Trustpilotへレビューを投稿してから再審査・返金となりました。

30 settembre 2026
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こんにちは、Suzuki様。

すでに返金について何度かお問い合わせいただいたにもかかわらず、ご納得いただける結果にならなかったことを残念に思います。これまでのやり取りを含め、改めて確認させてください。

ResumeBirdに登録されているメールアドレスをご提供いただければ、該当するアカウントと返金リクエストを確認いたします。

よろしくお願いいたします。
Emma, ResumeBird Support
billing@resumebird.com または +1 888 851 6712

Valutata 4 stelle su 5

Good builder overall

Good builder overall. Some templates feel a bit similar but still better than starting from scratch. Ai phrasing helped with the summary. Just remember to cancel if you only need it once

26 settembre 2026
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Hello, Alexandra!

Thank you for sharing your experience! We're glad Resume Bird gave you a helpful starting point and that the AI suggestions came in handy. We also appreciate your feedback about the template variety and subscription.

Best regards,
Sophie, Resume Bird Support
+1 888 851 6712 or help@resumebird.com

Valutata 1 stelle su 5

ResumeBird’s Disturbing Customer Experience and Serious Trustpilot Concerns

⚠️ **My experience with ResumeBird — and serious concerns about what I am now seeing on Trustpilot**

I am writing this as a follow-up to my previous review.

To begin with, I have now received the **JPY 7,100** that ResumeBird charged me for the unwanted renewal. They eventually approved the refund after I posted my experience on Trustpilot. So, financially, my case has now been resolved.

But the experience did not end there.

After receiving my refund, I looked through other reviews of ResumeBird on Trustpilot and found several people describing experiences that are remarkably similar to mine — unexpected automatic renewals, difficulty obtaining refunds, and frustrating interactions with customer support.

If these people genuinely went through what they described, **I genuinely sympathize with them**. I know personally how stressful and frustrating this experience can be, especially when you are repeatedly contacting a company about your own money and receiving generic responses instead of feeling that someone is actually listening to you.

However, I have also noticed that some of the newer reviews appear to contain wording and expressions that are extremely similar to language used in my own review. In some cases, the similarity is striking enough that it has raised serious questions in my mind about how these reviews were generated and whether all of them represent genuine independent customer experiences.

**I am not going to claim that these reviews are fake without evidence.** I have taken screenshots of the reviews and preserved the relevant information because I believe Trustpilot should be able to examine this matter independently.

If these are genuine customers, then their experiences deserve to be heard and taken seriously.

But if a company is creating, encouraging, manipulating, or otherwise influencing supposedly independent customer reviews in order to affect its reputation on a review platform, that would be an extremely serious matter.

And if my own genuine review is ever removed or suppressed simply because it is critical of ResumeBird, I will not quietly accept that.

I have documentation of my entire experience, including:

* the original JPY 7,100 charge;
* my cancellation and refund request;
* the initial refusal of my refund;
* the response stating that **“This decision is final”**;
* my original Trustpilot review;
* ResumeBird's response to that review;
* their subsequent approval of my JPY 7,180 refund;
* confirmation that the refund was eventually received;
* and screenshots of the other reviews that raised my concerns.

If my review disappears, I will provide this documentation to **Trustpilot and ask them to investigate whether their platform is being manipulated and whether the relevant reviews comply with their review policies.**

I will also seriously reconsider whether I want to use or recommend a review platform if genuine consumer experiences can be removed while potentially misleading or manipulated reviews remain.

I want to be very clear: **I am not accusing individual reviewers of lying.** I am saying that the similarities I have observed concern me enough that I believe the matter deserves proper investigation.

As for ResumeBird itself, my position has not changed.

**I will never use ResumeBird again, and I will not recommend its services to anyone.**

The refund eventually resolved the financial part of my situation, but it does not erase the stress and frustration caused by the way my initial complaint was handled.

I am posting this because consumers deserve to know what happened to me, and because I believe people should be able to make their own informed decisions before giving their payment information to a subscription service.

If you have experienced something similar with ResumeBird, I genuinely sympathize with you. Keep your emails, payment records, cancellation confirmations, and screenshots. **Document everything.**

24 settembre 2026
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Hello Sushant,

Thank you for the update. We’re glad the financial part of your case has now been resolved, and we appreciate you sharing your feedback about the experience that led up to it.

We’d like to identify your case and look into the additional concerns you’ve mentioned. Please share the email address linked to your ResumeBird account so we can locate the relevant information.

Best regards,
Ryan, ResumeBird Support
billing@resumebird.com or +1 888 851 6712

Valutata 1 stelle su 5

9月13日にResumeBirdへ登録しました

9月13日にResumeBirdへ登録しました。登録時に表示されていた80円の料金については認識しています。

その後、履歴書を作成し、同じ日に解約手続きをしました。しかし、クレジットカードには80円とは別に、1,980円と3,180円の請求も発生していました。

私は追加の商品やサービスを購入した記憶がありません。

サポートには何度か問い合わせており、1,980円と3,180円が具体的に何の料金なのか説明を求めています。また、何を購入したのか確認するため、サービスの料金表も提示してほしいとお願いしました。

しかし現時点では、この2件の請求がどの商品・サービスに対するものなのか、明確な説明を受けていません。

80円の請求については理解していますが、登録して履歴書を作成し、その日のうちに解約したにもかかわらず、追加で合計5,160円が請求されていることには納得できません。

ResumeBirdには、私が何を購入したことになっているのか、該当する料金とサービス内容、そして私がその追加料金に同意したことが分かる根拠を明確に示してほしいです。

また、私には追加購入をした認識がないため、1,980円と3,180円、合計5,160円については返金を希望しています。明確な購入根拠を提示できないのであれば、速やかに返金対応をしてほしいです。

13 settembre 2026
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こんにちは Kai 様

追加の請求について、その対象となるサービスや購入内容を確認したいというご懸念を承知しました。また、すでにサポートへ複数回お問い合わせいただいていることも確認いたしました。

詳しく調査するため、Resume Birdのアカウントに紐づいているメールアドレスをご提供ください。アカウントを特定し、該当する請求とこれまでのやり取りを確認いたします。

よろしくお願いいたします。
Ryan, Resume Bird Support
billing@resumebird.com または +1 888 851 6712

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