Trotz Anpassung der Maske vor Ort und scheinbarer fachlicher Beratung, ist diese in der Praxis ungenügend, bereits nach der ersten Nacht absolut unbrauchbar und nicht erstattungsfähig, da privat gekau... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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A shout out to Liverpool store Manager Rajani & her equally helpful staff for their excellent customer service. Being a first time cpap user that extra care & support factor always goes along way in... Leggi di più
My experience over the last couple of months with Angel at the ResMed Aspley QLD store has been very positive. I am extremely grateful to Angel for her caring support, Sleep Apnea and Sleep Apnea m... Leggi di più
My experience over the last couple of… My experience over the last couple of months with Angel at the ResMed Aspley QLD store has been very positive. I am extremely grateful to Angel for her ca... Leggi di più
Dettagli dell'azienda
Informazioni su ResMed
Scritti dall'azienda
ResMed changes lives with medical devices and cloud-based software apps that better diagnose, treat and manage sleep apnea, COPD, and other chronic diseases.
Visit our website
Visit our website
Informazioni di contatto
3,6
Nella media
4612 recensioni
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Communication was poor
Communication was poor. Particularly on replacement mask and filters so would not take this option again.
13 aprile 2023
Risposta di ResMed
Hello AP,
Thank you for bringing your experience to our attention. We are so sorry that our service did not meet your expectations. If we can help you or your CPAP journey in any way in future, please let us know- we would appreciate a chance to turn your experience around.
Sleep well
ResMed Australia
Several parts required where…
Several parts required where unavailable for a couple of weeks.My machine had to go in for a second time in a year and I was warned that the heat pad issue might be charged back to me if it was deemed my negligence.I reacted to this and was disappointed as I carry out the regular maintenance requirements.I also think the prices for parts are very high.
12 aprile 2023
Risposta di ResMed
Hi Steven,
Thank you for taking the time to share your experience with us. We’re known to get things right, and appreciate getting honest customer feedback. We’ll be sure to pass on the feedback on for improvement and we hope to see you again. Please contact us on info@resmed.com.au if there is anything else we can further assist with.
Sleep well,
ResMed Australia
Easy to use website
Easy to use website
The website is easy to use and the products I was looking for were available and easy to find
12 aprile 2023
Risposta di ResMed
Hi Eileen,
We are so thrilled to hear of your easy, prompt experience with our team. We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review! We look forward to seeing you again in future.
Sleep well,
ResMed Australia
Excellent service and knowledge
Excellent service and knowledge, was a pleasure to purchase from them
3 maggio 2023
Risposta di ResMed
Hi Wayne,
We are so thrilled to hear of your easy, helpful experience with our team. We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review! We look forward to seeing you again in future.
Sleep well,
ResMed Australia
Purchase was efficient and quick
12 aprile 2023
Risposta di ResMed
Hi Maxine,
We are so thrilled to hear of your easy, prompt experience with our team. We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review! We look forward to seeing you again in future.
Sleep well,
ResMed Australia
The quality of the machine is reliable
The quality of the machine is reliable. The new mask is working better not making mark of the face.
2 maggio 2023
Risposta di ResMed
Hi Alexandra,
We couldn’t be more thrilled to hear that your gear is working for you. Your recommendation means a lot to us, we wish you many nights of good and healthy sleep. If you run into any product issues, please be sure to let us know.
Sleep well,
ResMed Australia
Staff are very helpful and and the prices are extremely low compare to everyone else
Staff are very helpful and understanding to your needs.
The prices are extremely excellent compare to everyone else.
I had to buy new air hose so I bought one from head office because they weren’t available in my area then my mask broke so I went down to the nearest ResMed shop and they listen to my needs .
They explained to me that I could have bundle of goods which includes of a hose, mask, water-tank and everything else that I needed for a low price of $6.50 a week which save me over $120. if I bought them individually, and over $300 if I bought it from the nearest competitor.
They give me a full refund of heated hose that already purchased. You can’t complain about that.
They were just brilliant.
2 maggio 2023
Risposta di ResMed
Hi Donald,
We are so thrilled to hear of your easy, helpful experience with our team. We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review! We look forward to seeing you again in future.
Sleep well,
ResMed Australia
It took 4 weeks to fill the order and…
It took 4 weeks to fill the order and it was a piece of medical equipment I needed urgently.
22 aprile 2023
Risposta di ResMed
Hello David,
Thank you for bringing your experience to our attention. We are so sorry that our service did not meet your expectations. If we can help you or your CPAP journey in any way in future, please let us know- we would appreciate a chance to turn your experience around.
Sleep well
ResMed Australia
Great company and amazing CPAP products.
10 aprile 2023
Risposta di ResMed
Hi Alain!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
ResMed Australia
Prompt delivery
2 maggio 2023
Risposta di ResMed
Hi Owen,
We are so thrilled to hear of your easy, prompt experience with our team. We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review! We look forward to seeing you again in future.
Sleep well,
ResMed Australia
On time delivery
10 aprile 2023
Risposta di ResMed
Hi Nb,
We are so thrilled to hear of your easy, prompt experience with our team. We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review! We look forward to seeing you again in future.
Sleep well,
ResMed Australia
Risposta di ResMed
Hi Stuart,
Thank you for taking the time to share your experience with us. We’re known to get things right, and appreciate getting honest customer feedback when we don't. We’ll be sure to pass on the feedback on for improvement and we hope to see you again. Please contact us on info@resmed.com.au if there is anything else we can further assist with.
Sleep well,
ResMed Australia
Very late arrival on masks
Took literally 2months from order date to receive my masks.
So I couldn’t use my machine for treatment until they arrived.
Bloody terrible
2 maggio 2023
Risposta di ResMed
Hello Kirk,
Thank you for bringing your experience to our attention. We are so sorry that our service did not meet expectations. If we can help you or your CPAP journey in any way in future, please let us know- we would appreciate a chance to turn your experience around.
Sleep well
ResMed Australia
Risposta di ResMed
Hi Karin!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
ResMed Australia
Great equipment
Great equipment, easy to use, very quiet and the nose pillows are very comfortable.
2 maggio 2023
Risposta di ResMed
Hi Andreas!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
ResMed Australia
Easy to order and pick up
10 aprile 2023
Risposta di ResMed
Hi David,
We are so thrilled to hear of your easy, smooth experience with our team. We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review! We look forward to seeing you again in future.
Sleep well,
ResMed Australia
Risposta di ResMed
Hi John
We are so thrilled to hear of your easy, prompt experience with our team. We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review! We look forward to seeing you again in future.
Sleep well,
ResMed Australia
the staff were very helpful.they might…
the staff were very helpful.they might have asked more questions on the setup of my old machine to compare.
14 aprile 2023
Risposta di ResMed
Hi Neale,
We are so thrilled to hear of your smooth experience with our team. We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review! We look forward to seeing you again in future.
Sleep well,
ResMed Australia
AirMini is lightweight BUT HumidX causes allergic reactions
Whilst AirMini is lightweight and easy to carry, the HumidX tablets triggered an extreme allergy reaction with constant sneezing, sinus irritation and puffy weeping eyes. Two weeks of antihistamine and I have to stop using AirMini for the next 5 weeks whilst overseas. Disappointed and feel there should be some upfront discussion about the possible severe side effects.
10 aprile 2023
Risposta di ResMed
Hello RJek,
Thank you for bringing your experience to our attention. We are so sorry that our service did not meet expectations. If we can help you or your CPAP journey in any way in future, please let us know- we would appreciate a chance to turn your experience around.
Sleep well
ResMed Australia
We were very happy with the help and…
We were very happy with the help and guidance of the staff.
10 aprile 2023
Risposta di ResMed
Hi Vicki
We are so thrilled to hear of your easy, smooth experience with our team. We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review! We look forward to seeing you again in future.
Sleep well,
ResMed Australia
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