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Reptiles By Post Recensioni 

2280
•
TrustScore 4.5 su 5

4,6

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Valutata 3 stelle su 5

I ordered 10 tropical grey isopods, the majority were alive and active while i found 3 dead ones. Delivery was fast yet the packaging wasn't the greatest compared to other companies i've ordered from.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Was nervous as I hadn't ordered live food online before but it arrived in perfect condition and in an extremely timely manner. Will most certainly be back.

L'azienda ha risposto

Valutata 5 stelle su 5

I am so impressed by reptiles by post ! I am a new owner of a bearded dragon and ordered live food and some other essentials - I couldn't make up my mind and made multiple edits to the order which cau... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Tried a lot of different suppliers for crickets & hoppers from pet shops to online orders. 4th order with reptiles by post, by far the best by a mile!! All healthy, active & last really well. Give... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di rettili

Scritti dall'azienda

Reptiles by Post is a trusted small family-run business specialising in providing high-quality fresh livefoods, frozen foods and everyday reptile supplies. Whether you're a first-time reptile keeper or a seasoned enthusiast, we are dedicated to providing everything you need to keep your animals happy and healthy. We carefully hand pack all of our orders and offer delivery from trusted couriers like DPD & Royal Mail to ensure they arrive safely and on time. Customer satisfaction is our top priority; we pride ourselves on offering expert advice, fast and reliable delivery time scales, and top-tier live and frozen foods.

Reptile Livefoods

Scritti dall'azienda

Always Fresh, Always High Quality
We ship only the best livefoods, which are guaranteed to arrive in excellent condition from as little as £1.99 a tub!

Our Livefood Promise

Guaranteed to arrive alive!

Guaranteed to arrive alive!
We guarantee that all live food will arrive in excellent condition, as specified in the product description. To ensure you receive the correct quantity, we intentionally pack extra into each tub. While rare, if you receive any insects that do not meet our high standards, simply contact us with a photo of the affected items. We are committed to resolving any issues promptly and ensuring your complete satisfaction.

Informazioni di contatto

Fresh, High Quality Livefoods

Buy live foods, have them packed fresh to order

4,6

Eccellente

TrustScore 4.5 su 5

2K recensioni

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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 92% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(2280)

1453 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Unfortunately the box was a mess when…

Unfortunately the box was a mess when it turned up the bugs boxes were crushed luckily no bugs got out, and the fruit flys were dead the next day, the other bugs were good. Won’t be ordering again

3 settembre 2026
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Risposta di Reptiles By Post

Hi Kristy. Sorry to hear that the couriers mishandled your parcel, it is frustrating when they ignore the 'handle with care' stickers. However, I am glad to hear that your order was packed well enough that no bugs escaped. The fruit flies, as mentioned in the product description, have a life span of 24-48 hours post delivery, so this is perfectly normal.

Valutata 5 stelle su 5

First time user.…

First time using company as needed sand for my hamster and couldn't get from normal place. Good, fast delivery and good price. Will be back again although the tape sealing the box saying live insects did concern my hubby a little bit.😂

10 settembre 2026
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Risposta di Reptiles By Post

Thank You

Valutata 5 stelle su 5

Quality every time!

Tried a lot of different suppliers for crickets & hoppers from pet shops to online orders.
4th order with reptiles by post, by far the best by a mile!! All healthy, active & last really well.
Give these a try, definitely recommend 🤩

8 settembre 2026
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Risposta di Reptiles By Post

Thank You, Rob

Valutata 5 stelle su 5

Great service

Great service, swift delivery and a great quality product. Always buy from here. Highly recommend

1 settembre 2026
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Risposta di Reptiles By Post

Thank You, Darrin

Valutata 4 stelle su 5

As usual it was quick and easy to…

As usual it was quick and easy to order the bugs the only issue i had is the delivery person never knocked or rang my bell so it was a good job I seen them walk away or I wouldn't of know they were just left on my doorstep which I know is not your fault. We order from you as we have not had a problem before and all are lizards enjoy your bugs

8 settembre 2026
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Risposta di Reptiles By Post

Thank You, Donna

Valutata 5 stelle su 5

Great customer service

the courier had damaged the packaging and the box the locust were in, resulting in many of them escaping. It was dealt with fast and efficiently by Eve and was much appreciated

3 settembre 2026
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Risposta di Reptiles By Post

Thank You, Amy

Valutata 5 stelle su 5

I love ordering from here

I love ordering from here, the bugs always arrive full of life, and of top quality I always have a happy leopard gecko when his delivery arrives

4 settembre 2026
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Risposta di Reptiles By Post

Thank You, Lisa

Valutata 4 stelle su 5

I was disappointed the lamp was out of…

I was disappointed the lamp was out of stock as I would not have ordered the food on its own

4 settembre 2026
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Risposta di Reptiles By Post

Hi Kathryn, really sorry about the bulb. Not sure if you received our follow-up email regarding this, but we asked what animal the bulb is for, and the enclosure dimensions so we can recommend an alternative with free shipping to send to you. If you'd still like this offer, please drop us an email at info@reptilesbypost.com

Valutata 5 stelle su 5

Really excellent experience

Really excellent experience. Really helpful team who advised which product I needed and communicated it to me. Excellent price and quick delivery. Thanks

4 settembre 2026
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Risposta di Reptiles By Post

Thank You, Annette

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