Jasmine handled my situation to the very end was always polite and very helpful. She turned a bad situation with warranty co into a better one. Thank you Jasmine.
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
RepairPal really helped me with an ugly situation I had with a shop trying to scam me and charge me a whole bunch of money that was in violation of their repair pal agreement. Once I got on the phone... Leggi di più
L'azienda ha risposto
Having the ability to chat and get all my questions answered so quickly, have my appointment set up, and having the rep provide me with all of my insurance information was amazing. The service was gre... Leggi di più
L'azienda ha risposto
When my car did not start, I didn't know how to proceed. I went on Carmax.com to search my first step and Lori chatted with me and helped me confirm my warranty, tow service and set an appointment wit... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
RepairPal is the leading provider of auto repair and maintenance information to consumers. Our RepairPal Certified shop network helps you find a repair shop you can trust, and our RepairPrice Estimator ensures you never pay more than you should. We als...
Informazioni di contatto
2261 Market Street #4705, 94114, San Francisco, Stati Uniti
- feedback@repairpal.com
- repairpal.com
4,7
Eccellente
143 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great Service
Nyasha was quick to respond, professional, and knowledgeable. Great Service!
23 giugno 2026
Non scritta su invito
Risposta di RepairPal, Inc.
Thanks so much Kristin! Nyasha is the best and we can't wait to share this review with her.
Very helpfulm and quick response to get…
Very helpfulm and quick response to get an appt
12 giugno 2026
Non scritta su invito
Risposta di RepairPal, Inc.
We're glad we could provide help, fast! Thanks for the review Lisa!
Nyasha was so helpful and was able to…
Nyasha was so helpful and was able to make a bad repair situation feel easy and so much less stressful, Very glad to have OMEGA and its partnership with Repair Pal
12 giugno 2026
Non scritta su invito
Risposta di RepairPal, Inc.
Thank you for letting us know Dora! We are so happy we were able to help.
Easy to communicate and easy to…
Easy to communicate and easy to facilitate the booking process
11 giugno 2026
Non scritta su invito
Risposta di RepairPal, Inc.
Very glad to hear that, Tre! Feel free to reach back out any time.
Scammer is slamming my searches!!
I am on Bing looking for auto repair shops.....and for some reason this stupid repairpal.com keeps spamming me and opening up.
So my search is automatically closed and I am taken to San Francisco to this pages website.
To hell with you scammers!!!
Response to RepairPal.
You own auto repair shops? No, you refer people to auto repair shops who have signed up with you.
so makes sense you would scam people looking for auto repair shops by forcing their Bing searches for auto repairs directly to your website!!!
Scammers!!!!
29 maggio 2026
Non scritta su invito
Risposta di RepairPal, Inc.
Hi James, Thank you for bringing this to our attention. We’re sorry to hear about your frustrating experience on Bing. We are unsure why this is happening. If you continue to experience this issue, it may be related to browser settings or search engine ads that are not managed by us. It may help to clear your cache and cookies.
We are a legit business with a network of trusted auto repair shops and we care deeply about our consumer experiences. We are happy to help answer any other questions or concerns you might have about RepairPal.
Successful Resolution of Overcharges
Mr. Deion helped me handle an overcharge by a RepairPal certified shop to retrieve over $500 in overcharges. He was professional, courteous, and effective, ensuring my MaxCare contract was properly executed and dutifully carrying out any promises he had made in reporting his findings to me. I cannot thank him enough.
28 maggio 2026
Non scritta su invito
Risposta di RepairPal, Inc.
We're so happy to hear Deion was able to help you out during a difficult situation. That's what we're here for! Thanks so much for the review Nathaniel!
Nyasha was great quick and…
Nyasha was great quick and knowledgeable. My issues were answered, and I felt like she cared and wanted to help me
26 maggio 2026
Non scritta su invito
Risposta di RepairPal, Inc.
Aw thanks so much for the review! We love to hear that Nyasha made you feel cared for and was able to help answer your questions!
Setting the appointment was so easy
Setting the appointment was so easy. Gave make and model of car and the symptom (no a/c 🥵) and a preferred time and day. Booked an appointment for the following morning within seconds.
26 maggio 2026
Non scritta su invito
Risposta di RepairPal, Inc.
Hi Alisa! Woohoo! Glad to hear you were able to get an appointment so quickly. Hoping for a speedy AC repair!
Nyasha was very helpful and assisted me…
Nyasha was very helpful and assisted me in finding the correct location to bring my vehicle for repairs. I appreciated the guidance and support.
20 maggio 2026
Non scritta su invito
Risposta di RepairPal, Inc.
It's great to hear that Nyasha helped get you to the right place! Thanks for the feedback Rachel!
When I contact the shops they list they…
When I contact the shops they list they want more for the part then your estimate.
A very good part for my repair cost only $60.
5 maggio 2026
Non scritta su invito
Risposta di RepairPal, Inc.
Hi Sarge Smith! The good news is that we stand behind the estimates provided by our estimator so if you believe the pricing wasn't accurate, we'd be happy to review this for you and make things right.
Our estimator considers OEM parts and follows the manufacturer's suggested retail price, along with labor costs specific to our network of trusted shops in your area.
Please email us at operations@repairpal.com with any relevant documentation, and we’ll begin our investigation. We look forward to assisting you!
Bre with RepairPal was very helpful…
Bre with RepairPal was very helpful with answering my questions. When I realized I needed to change the time of my appointment she also went through the process of changing it herself and sent me a screenshot of the verification.
13 maggio 2026
Non scritta su invito
Risposta di RepairPal, Inc.
Hi Tiffany! We’re happy to hear Bre made things easy and took care of your appointment change. Thanks for the sweet review!!
Brea was very helpful in helping me…
Brea was very helpful in helping me figure out what type of service i needed and scheduling my appt for a time and day that works for me.
12 maggio 2026
Non scritta su invito
Risposta di RepairPal, Inc.
Aw, thanks for letting us know Alexandra! We're glad Bre could help you figure out the right service and get you scheduled at a convenient time. That makes us happy to hear.
Risposta di RepairPal, Inc.
Glad you had a good experience Eskinder! Thanks for the review!
Received great service in a timely
Received great service in a timely, respectful manner
11 maggio 2026
Non scritta su invito
Risposta di RepairPal, Inc.
We are happy to hear you had a wonderful experience! Feel free to reach out any time!
The communication was perfect and…
The communication was perfect and everything was simple! Thank you Nyasha!
9 maggio 2026
Non scritta su invito
Risposta di RepairPal, Inc.
That's what we like to hear! Reach back out any time. Thanks Raphael!
The agent listened to my concerns and…
The agent listened to my concerns and took care of them in a timely manner.
6 maggio 2026
Non scritta su invito
Risposta di RepairPal, Inc.
Hey Andrea! Thank you for sharing your experience! We’re glad to hear your concerns were heard and addressed quickly. If you need anything else, we’re always here to help.
Very helpful and proficient
Very helpful and proficient. Had all the information needed and took the time to make sure I was going in the right direction. Thanks Ny
6 maggio 2026
Non scritta su invito
Risposta di RepairPal, Inc.
Woohoo! So glad to hear you had a wonderful experience. Thanks for sharing this review with us!
Mrs. Nyasha
Mrs. Nyasha was beyond patient, super nice and helped me out a lot! Answered quickly as well.
5 maggio 2026
Non scritta su invito
Risposta di RepairPal, Inc.
We can't wait to share this review with Nyasha! Thanks so much for the kind review and shout out. We wish you all the best with your vehicle!
Everything was great and she knew what…
Everything was great and she knew what she was doing
4 maggio 2026
Non scritta su invito
Risposta di RepairPal, Inc.
We're glad everything worked out for you Deborah! Thank you for the review!
Nyasha was great
Nyasha was great and helped take care of my needs
4 maggio 2026
Non scritta su invito
Risposta di RepairPal, Inc.
Hi Carlos! Glad to hear Nyasha was able to help. Feel free to reach back out any time!
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