repairgiant.co.uk Recensioni 

I booked visit with Repair Giant online as my fridge suddenly stop working.
I find Repair Giant online and went to their website.You can choose dates and time slot.
I choosed date and time 0800 - 1300
Later on in the evening I received email saying confirmation of booking between 0800 - 1830 despite the fact I booked morning visits.
Next day I called them then guess what?
If you expecting to speak with someone then forget it.
There are only two options.
First is AI which will not help you!
Second option is saying send us email!
So forget about speaking to someone.
I sent them email how come they change my booking.

Replied was there is traffic in London and we can’t promise you morning spot.
If so why you offering this in first place ?!
Misleading information nothing else.
When you want to speak with them impossible!
Later on they sent me email where they cancel my booking completely.

What a amateur they’re and also very irresponsible people as well.
We have several small kids and fridge is very vital things keep food fresh, cold water a special in this hot weather.

So they don’t deserve one star but you have to choose at least one.
If you have a emergencies like I do then booked someone else because this people are jokers nothing else.
I tired to leave review on Google but they blocked it.

Really appreciated the honest and professional advice Zak gave me. Instead of trying to sell me multiple expensive parts, they were honest and professional about the condition of my machine. They took the time to explain the issue clearly and gave me genuine advice that replacing the appliance would be more cost-effective in the long run.

I really appreciated their honesty, professionalism, and expert opinion. It’s refreshing to deal with a company that puts the customer first rather than pushing unnecessary repairs just to make more money. Highly recommend for anyone looking for trustworthy and knowledgeable service.

I had dealt with a company that i thought can help with my problem with my washing machine. They did not help at all and kept giving me bad excuses. Thankfully these guys were able to come with the correct part in hand and fixed my issue straight away. They were fantastic with their service.

I had a really good experience with this company as they helped fix my washing machine and provided the best practice on how to use and clean my appliance in future. They were very responsive and helpful via email than

Great knowledge from the engineer who had the part in his van and managed to fix my oven first time.

Excellent service very pleased with the engineer fixing my dishwasher first time very good customer service.

Booked in the afternoon, got a confirmation an hour later and engineer arrived bang on time. All for a really reasonable fee. He knew exactly what to do and got my washer dryer back up and running. Very smooth overall

Not impressed. Problem with my washer-drier identified quickly by professional engineer, however a WhatsApp message from head office told him to tell me it was beyond repair. I went online and bought spare parts for £150 and had it fixed three days later. Easy. Saved me about £700 all in, not having to buy a new one.

Edit: REPAIR GIANT TRIED TO CENSOR THIS REVIEW but it was upheld

Absolutely appalling service. The engineer failed to attend the first scheduled visit (8:00–13:30), only calling at 13:00 to say he wouldn't make it, then promising to arrive between 16:00 and 19:00, and never showed up at all. For the follow-up visit, a new window of 8:00–14:00 was confirmed, yet again, the engineer is completely unreachable calls and messages ignored, no update, no courtesy call. We have now been left waiting twice with zero communication. This is causing serious inconvenience. Utterly unprofessional.

Quick response by Zak and would recommend this to family and friends and all. Well trusted service

This was exceptionally amazing service from the moment i booked online to fault diagnosis and subsequently repair i was extremely happy with this professional service and would highly recommend them.

Quoted £64 to fix the seal on our washing machine. We supplied the model number in advance. We needed a quick fix.
After waiting all day the engineer arrived at 6.45pm. He looked at the machine and said we needed a new seal! (Yes we know- we told you.)
He had no parts with him and would need to order it and make a return appointment in a week or so. No good. Waste of time and money.

Came out to me same day and fixed my dishwasher within 20mins. Top notch service and will use again in future. Highly recommend

Excellent service, from the first enquiry the communication was fantastic, very honest and fixed my washing machine to run perfectly. I would highly reccomend this company for any repairs.

Fix my dishwasher the same day appreciate the help from Zak!

Do not use this company. We had an intermittent fault. Their engineer was here for all of 10 minutes and said we’re better off replacing the fridge freezer. When I emailed to complain and request my money back, I was told they weren’t doing anything until I paid £20 which was outstanding from the call out fee. I was told because I didn’t tell them it was an American fridge freezer, I only told them it was a fridge freezer. Even though they asked for the make and model of my fridge. This company will steal your money and do nothing to help. Don’t help!

Excellent customer service from Zak who managed to squeeze me in for the same day. They managed to unblock my drain pump on my dishwasher and get appliance working thanks.