Rentokil Property Care Recensioni 

1273
•
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

Pav from Rentokil Property Care came out very quickly to see our problem with damp stone work. He did some test has took some stones away for further testing but most of all has put our minds at ease... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I would highly recommend Rentokil to treat woodworm. The technician which came to our property (Jim) was so helpful and very friendly. He explained everything with me being pregnant and how long to wa... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very helpful company from the start. Lady came out to do an assessment. Agreed with what I was thinking and proceeded to get the job done. Woodworm was the issue and hopefully many months down the lin... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Luke Thoroughgood lived up to his name! he explained what we needed to have done to prevent more damp coming up through the floor of our cupboard under the stairs. Tom, the technician, drove up from... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Azienda di impermeabilizzazione

Informazioni su Rentokil Property Care

Scritti dall'azienda

Rentokil Property Care provides homes and businesses across the UK with the very best property preservation service. As long term members of the Property Care Association, registered Trust Mark contractors and members of the Contractors Health and Safety Scheme, you can be sure that your property is in safe hands.

Our team of qualified and experienced surveyors and technicians are ready to provide solutions for all types of property damage, including damp problems, woodworm beetle infestations, wood rot, or even a leaking basement.

Request A Survey
As proud PCA members you can be sure all work carried out is of the highest quality
For 60+ years we have protected properties across the UK from woodworm, damp and rot
Our surveyors are fully trained, holding CSRT and CSSW qualifications

Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

1K recensioni

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4,6

Tutte le recensioni

(1273)

45 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Superb job

Sam and James are very professional and knowledgeable. Friendly, helpful and hardworking

19 luglio 2024
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Risposta di Rentokil Property Care

Hello Robin, thank you for your 5-star review! We are delighted to hear that you enjoyed your experience and we will be sure to pass on the kind words to Sam and James.

Valutata 5 stelle su 5

Great service, begging to end.

From the initial call our case was handled in a caring, compassionate and personable manner. From calls with Carla to the inspection and the spraying. The three team members we have dealt with were informative and professional throughout the whole experience. Any difficulties or misunderstandings on our part were explained or altered to make for an easier transaction and service. I would highly recommend and well worth the money.

19 giugno 2024
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Risposta di Rentokil Property Care

Chris, Thank you for the wonderful review of our service and for recommending us! It is great to hear that you enjoyed your experience with us and to hear your kind words of appreciation for all involved. We will ensure your feedback is shared with Carla and the entire team. Thanks again!

Valutata 5 stelle su 5

Thorough, courteous, personable and professional.

Daniel was thorough, courteous, personable and professional. He took time to involve us in the survey and to explain what he found and our options. He inspired confidence in his expertise and judgment and in the company itself. Any doubts we might have had about engaging Rentokil to carry out work or taking out a guarantee were swept away by his clear and reassuring explanations.

19 luglio 2024
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Risposta di Rentokil Property Care

Hello, we are so happy to hear that Daniel provided you 5-star service, it will mean a lot to him that you took the time to share your feedback with us and the rest of our community. We will ensure your comments are passed onto Daniel, he will be thrilled. Thank you very much.

Valutata 4 stelle su 5

Timber treatment in loft

Our dealings with Rentokil were first class from the initial survey of the timber problem in the loft to the completion of the treatment process. Both technicians were extremely pleasant, punctual and absolutely no trouble whilst in our property. In view of the problem we had with the wood in our loft we would not however use the expression GREAT EXPERIENCE

2 luglio 2024
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Risposta di Rentokil Property Care

Mr King, thank you for taking the time to provide a review. We are delighted to hear that you were happy with the service provided and will pass on your kind comments to all involved. If there are any issues with our works please do not hesitate to contact the branch directly and they will be happy to help.
Thank you.

Valutata 5 stelle su 5
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Risposta di Rentokil Property Care

Ms Knibbs, thank you very much for taking the time to review our service. We really appreciate your feedback and will ensure your comments are shared with all involved. Thank you.

Valutata 5 stelle su 5

Wood Worm Treatment

A fantastic service from start to finish! Very impressed with the team and the onsite staff that carried out the works on a timely manner without any issues.

10 maggio 2024
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Risposta di Rentokil Property Care

Darren, thank you very much for your review. It is great to hear you enjoyed your experience with us and to hear your kind words of appreciation for the team. We will ensure your feedback is shared with all involved. Thank you.

Valutata 5 stelle su 5

Great service

Great service, both on the phone and in person. Very easy to book in, and the survey answered all our questions. The people that carried out our survey were very knowledgeable and gave us suitable recommendations. We have been able to proceed with structural works with more confidence knowing what needs to be done.

29 maggio 2024
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Risposta di Rentokil Property Care

Hello Eli, we are so happy that you enjoyed your experience with us. Feedback like yours is valued by every team member here and we will ensure your kind words are shared with the entire team. Thank you very much.

Valutata 5 stelle su 5

Rentokil Property Care - first class service

Rentokil Property Care have looked after our period cottage for over 25 years now and we have always found them to be an excellent company to deal with. We also have even more expertise to draw on since they teamed up with Peter Cox a few years back. They always seem up to date with the latest innovations in property care and we have always found their technicians to be some of the best around. A big thank you for their latest help goes to Sam Walsh, Steve Matts and a great plasterer called Dave Turner. Thank you Rentokil/Peter Cox who help us to keep our lovely old property looking its best. We would not trust anyone else.

3 giugno 2024
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Risposta di Rentokil Property Care

Angela, we appreciate the fantastic review and are glad we could be of service. Our whole team works very hard to keep our customers happy but we can only do it thanks to amazing customers like you. We will ensure your feedback is shared with Sam, Steve, Dave and the entire team, they will be delighted. Thank you very much.

Valutata 5 stelle su 5

Excellent service from Liam

Liam arrived on behalf of the company and was excellent - explained what he was going to do, confirmed what he had done and was polite throughout the visit. Thanks Liam!

4 giugno 2024
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Risposta di Rentokil Property Care

Hello, we are so happy to hear that Liam provided excellent service. We will ensure that he receives your kind words of appreciation, he will be thrilled. Thank you very much.

Valutata 5 stelle su 5

Helpful

Helpful, friendly and professional

17 maggio 2024
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Risposta di Rentokil Property Care

Jane, thank you so much for taking the time to provide a review. We are glad we could be of service and appreciate your feedback. Thank you.

Valutata 5 stelle su 5

No other company compares

My mother had bought a property and unbeknown to her was riddled with Dry Rot. I contacted Propery Care and for advice, Richard Broadbent the surveyor dealt with my issue and within a few days Daniel Harper the surveyor was at the door. He attended the property and was extremely professional, thorough and considerate of the situation. They advised what would happen and when, and constantly kept me up to date. Contact with them was always informative and reassuring. The job was completed in a couple of days and with minimal interference.
I wouldnt go to any other Company.

19 aprile 2024
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Risposta di Rentokil Property Care

Lyndsey, we appreciate the fantastic review and are glad we could be of service. We are so happy to hear you had a great experience with us. Our whole team works very hard to keep our customers happy but we can only do it thanks to amazing customers like you. We will ensure your feedback is shared with Richard and Daniel, they will be thrilled. Thank you very much.

Valutata 4 stelle su 5

Call back vs customer service

Rentokil's customer contact number 0808 134 7349 staff were not returning calls, albeit I had left 3 messages. I then discovered the email details for the RPC Enquiry Team and had the pleasure of receiving proper customer service from Ruth, which was appreciated. She investigated the issue and gave timely and informative responses. It was a good example of what customer service should be. Ruth's efforts were followed up by Nicky from the Products Division, who persevered when experiencing noticiable difficulties with her communication system. Oh the joys of modern technology. Thank you Nicky

9 maggio 2024
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Risposta di Rentokil Property Care

Malcolm, we are so sorry that you had difficulty in your initial contact but very happy to hear that Ruth and Nicky were able to turn this around for you. Thank you very much for your feedback and we will ensure that both Ruth and Nicky receive your kind words. Thank you.

Valutata 4 stelle su 5

Great service

Sam , from Property Care Northwest who came to do a woodworm survey was knowledgeable and answered our questions accurately. He got back to us with a report promptly and helped us to book a technician.
Michael Mcnulty the technician who did the work was polite, thorough, and left our house in a good condition after his work.

25 aprile 2024
Non scritta su invito
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Risposta di Rentokil Property Care

Mrs Baines, thank you for your review. We're delighted to hear that you were happy with the service provided by Sam and Michael. We will pass on the kind words!

Valutata 5 stelle su 5

Both staff on the phone (Andrea) and…

Both staff on the phone (Andrea) and the person who came out to do the work (James) were helpful, efficient and professional.

2 aprile 2024
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Risposta di Rentokil Property Care

Hello, thank you so much for taking the time to provide a review. We really appreciate your feedback and will pass on your kind comments to Andrea and James. Thank you.

Valutata 5 stelle su 5

Great work

Everyone has been so kind and professional. From the survey, to the work being undertaken and the invoicing and communication the whole process was made so straightforward. Mark, Olly, Lee and Jaden were brilliant. I highly recommend them

12 aprile 2024
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Risposta di Rentokil Property Care

Hello Alex, thank you very much for your review. It is great to hear you enjoyed your experience with us and to hear your kind words of appreciation for Mark, Olly, Lee, and Jaden. We will ensure your feedback is shared with them all. Thank you.

Valutata 5 stelle su 5

Although we got off to a bad start…

Although we got off to a bad start with Dave having van problems, he certainly made up for it. His work and tidiness are second to none. Dave is a very knowledgeable guy and was happy to explain all that is involved in doing a damp course and thermal boarding, which I found very interesting. He's also a great laugh. Made my three days of upheaval more bearable.

2 aprile 2024
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Risposta di Rentokil Property Care

Ms Dewart, just wanted to let you know how much your review means to us. We are sorry that you had initial problems with the vehicle but very happy to hear that Dave turned it around for you and provided a 5-star service. Thank you so much for sharing your experience with us and we will ensure your feedback is shared with Dave, he will be delighted.

Valutata 5 stelle su 5

A great service from start to finish

Sam,the surveyor was very efficient, showing me examples of problems like mine on line and taking photos and measurements. He was friendly and reassuringly knowledgeable. Jason and Jonathan who came to do the work were also skilled craftsmen and did a great job. They worked very hard and were also friendly and respectful of the house. It's great to feel safe with the work and have a guarantee certificate. I can't recommend them highly enough.

26 marzo 2024
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Risposta di Rentokil Property Care

Louise, thank you for the wonderful review of our service and for recommending us! It is great to hear that you are happy with our service and we will ensure your feedback is shared with Sam, Jason, Jonathan and the rest of the team, they will be delighted. Thank you very much.

Valutata 5 stelle su 5

Floor

I was a little apprehensive before the works but James, who had also done some previous work here, was very good and we were very happy with the way everything went being kept informed all the way through and the completed work was very neat.

25 marzo 2024
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Risposta di Rentokil Property Care

Hello Alison, we are so happy that you enjoyed your experience with us. We appreciate the great review and will pass on your comments to James and the entire team. Thank you.

Valutata 5 stelle su 5

Pleasant and porofessional.

All surveying and work was carried out to a highly professional level. Workers were polite.

22 gennaio 2024
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Risposta di Rentokil Property Care

Mrs Bright, we always enjoy hearing what our customers have to say. We are so glad we could be of service and appreciate the kind words. Your feedback will be shared with the team. Thank you very much.

Valutata 5 stelle su 5

I just want to say thank you to the…

I just want to say thank you to the operator who I spoke to today. I have had a historical damp problem and you wouldn't believe how many companies have been trying to sell me random solutions. One company told me I needed to install a £6500 air purifier...

As as small business I appreciate integrity in a company. So thank you for this experience today giving me faith again in humanity

Job ID: ENQ762151

18 marzo 2024
Non scritta su invito
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Risposta di Rentokil Property Care

Miss L, we are so grateful that you took the time to share your feedback with us. We are happy to hear that our team provided you with 5-star service and will ensure your kind comments are passed on. Thank you.

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