Rentaros Recensioni 

It's a scam! Outdated information and rip off charge fees.

DO NOT USE !!! they took my £2.99 for initial browsing then without warning or contact they took £69 without permission from my account and that was just for 1 month with another £69 due the next month - I only wanted to look overnight for my son !! - then I read that they are indeed a scam company who do not respond to emails or reply whatsoever - don’t know how they get away with it ! I would have given them nil star review but you can’t

i wish its possible to give "0" rating. Most flat is been advartised as avaliable , but its been rent it out monts ago, its not been updated and agency involves. 2. times tried but just taking money and no good service .Its better to rightmove , zoopla or purpel bricks.
do not use RENTAROS!!!!!!!!

SCAMMERS be aware, don’t use this site as mentioned in other reviews, if you pay the week subscription, they will take £64 after that(or try it). I’ve sent couple emails and they don’t even reply but still keep trying to charge you £64.

Wish I could give zero stars. Absolutely fuming.... AVOID THIS VILE FAKE SITE... SCUM OF THE EARTH TAKING MONEY OFF VENERABLE PEOPLE LIKE MYSELF.BUT REST ASSURED.... THESE ROTTEN SCUM WILL BE REPORTED FROM MY BANK FOR FRAUD!

Be cautious. Do not use.
They charge £2.99 for a 7 days limited service that goes to a full premium membership £69 without a reminder or notice. I contacted them less than 48h after seeing the charge but they said the charge temains.Every property on the website had gone but they don't update anything. The estate agents and management companies didn't even know the properties are on this website.

Avoid this website. I am a letting agent and received calls from applicants who saw an advert on this website for one of our properties. They have copied and pasted our photos and description which makes it look legitimate, however we do NOT use this site and have requested they take the advert down. Yet to have a response.

Rentaros is indeed a scam. They will advertise houses already leased just to take money from vulnerable people who are looking for accommodation.

Absolutely disgusting. I wish I had read the reviews before I signed up . Same happened with me I signed up for 2.99 for 7 days to contact a landlord directly but when contacted it was estate agents who have no idea what is going on with property anyway I gave up on the properly and never visited the site again also I email them to cancel it after the trail period on the same day Nobody responded to my that email and today I get invoice of £69 which I was not informed also they didn’t mention when they sign up for the trial period. So I emailed them to cancel and refund but they refusing to refund. This website people are clearly scammers sitting behind the screen so beware … avoid avoid. They just trick people to get on the subscription .

I requested a free trial on line for my limited search location. I didn’t see or understand the small print saying they would charge my account £69 at the end of the “free”trial, which they did on the dot. I complained and requested some refund. They point blank refused saying I had paid a subscription and their policy is written in the details that state that cancellation has to be initiated BEFORE the end of the trial period. No flexibility at all. They obviously have no people skills or understanding of what retains customers. A joke company. I would advise anybody considering using
them, not to. You can get the same service by simply looking on any estate agents site on line.

Wish I'd read these reviews before using the site. I signed up on the trial, but couldn't get any pages to load properly. Unsubscribed, or so I thought, but still got charged £69. Company are not responding to my emails. Avoid then at all costs. Absolutely dreadful service, following a product unfit for use.

If I could put zero stars I would!

They advertise properties that are not even available. They also charged me £69 even when I cancelled within 24 hours. It was only when I emailed them twice and asked for tcs that they refunded me.

Avoid
Avoid
Avoid

Absolutely appalling experience.

I paid £2.99 simply to contact a landlord, only to later discover that I had been charged £69 for a subscription that I had no intention of signing up for. The way this was presented was, in my opinion, misleading and completely lacking in transparency.

To make matters worse, many of the properties advertised appeared to be completely out of date. After paying to gain access, I found that several of the properties I was interested in had already gone or were no longer available. It felt like I had paid for access to listings that should have been removed long before.

At no point did I believe I was agreeing to an ongoing subscription costing £69. Like many people desperately searching for somewhere to live, I simply wanted to enquire about a property. Instead, I ended up dealing with an unexpected charge and wasting time chasing properties that were no longer available.

This company should be ashamed of the way it operates. Charging people for access to outdated listings and then taking a £69 subscription payment that many customers clearly do not expect is completely unacceptable. The whole experience left me feeling misled, frustrated, and angry.

If you are considering using this service, be extremely careful before entering your payment details and do not assume the properties advertised are actually available.

Avoid. Avoid. Avoid.

I would never use this company again and would strongly recommend others look elsewhere.

This is an online rental service that claims to provide access to property details, including owner identification and contact information. Do not rely on it, as these features did not work as advertised. In addition, the platform charged an unauthorised £69 on the credit card, for a “premium” category on top of the initial £2.99 subscription, without proper consent or clear authorisation.

Paid £10 for. Two week trial. Now been hit with a subscription at £ 69.
Didn't see where it said this would happen, now got all the trouble of cancelling and trying to get a refund!!!!

Scammer, fake website. Do not pay anything. Your money will be stolen.

Scam. DO NOT USE. Info is out of date or inaccurate and they have hidden T&Cs that mean you sign up to a monthly subscription that you don’t realise you’re signing up to. Unethical & misleading.

Scam, they make you pay £2.99 to access the contact, once you get the contact all properties are unavailable as they don’t update their website, apparently they charge you £69.99 after 7 days without letting you know, I haven’t got to that point yet but I’m trying to delete my account and I’m unable to do so, do not use this webpage

My experience has been just as others whose reviews appear here. I've only rated one star as I couldn't leave a review otherwise.

Avoid this company- the information provided is the same as which is available on estate agents' websites. The sign up process does not make it clear in any way that a £69 fee will be charged after only 7 days.

I've taken advice and understand that not only does there have to be a 14 day cooling off period, but the company's practices breach consumer rights legislation. It may 'only' be £69 but I have been advised to recover this via the Small Claims Court.

They charged me £2 to get the contact details of the landlord for a property I was interested in, only for the property to not be available.

A week later they then charged me £69 with no warning for a membership to continue to access their “service”.