We were in need of new tumble dryer, stumbled upon renew to you, great price! Dryer arrived well packaged, works perfectly, will definitely use again for other items if needed.
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Bought a washing machine which had a fault. Rang RENEW2U and it was replaced straightaway. The replacement is great. I would definitely use this company again.
The seller collected their faulty item but did not update eBay with the tracking details, did not confirm collection, and has since stopped responding. This has left me having to chase the re... Leggi di più
L'azienda ha risposto
I was pleased with fridge overall and delivery guys were good and very efficient. Thought first picture of product/advert on ebay should have shown dents not second or subsequent pictures as somewhat... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Renew2U are the premium appliance refurbishment specialists. We work with a number of leading brands in the UK. Primarily looking after returns flows for these top brands our product is tested, cleaned and photographed to the highest standard giving you the customer the knowledge that you will get a quality product like if you bought it new!
Informazioni di contatto
Bath Road,, NE10 0JT, Gateshead, Regno Unito
- 0191 9339933
- hello@renew2u.co.uk
- renew2u.co.uk
Ha risposto al 85% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Risposta di Renew2u
Do not use this company
Do not use this company , had a different than ordered dishwasher delivered , when I spoke to them they were going to fix the mistake within 24 hrs. Days later no communication at all
Very poor customer service

Risposta di Renew2u
A part for the dishwasher was missing
A part for the dishwasher was missing. I had to purchase the part myself. Very unimpressed

Risposta di Renew2u
Terrible company - AVOID!
Not transparent re products, refuse to accept liability for missing parts and faulty items and want to charge for returning faulty items. Shocking company and would most definitely advise potential customers to look elsewhere.

Risposta di Renew2u
5 stars
Great delivery and staff were very helpful when I missed delivery slot.
Highly recommend.

Risposta di Renew2u
Fantastic
Excellent service
Great customer care
Will definitely use again

Risposta di Renew2u
Happy
Great pricing and warranty as my dryer broke and was replaced in no time. Thank you

Risposta di Renew2u
Item lost between warehouse and carrier!
Item lost between warehouse and courier! Fair enough but no replacement offered. Still waiting for refund 10 days after their payment was received. Contacted PayPal and 5-7 working days for them to receive refund then 3-5 for the refund to hit my bank a/c. Really NOT happy with this experience. All the more annoying as my payment was received on the purchase day

Risposta di Renew2u
Can't fault the service at all very helpful. Thank you.
I was very pleased with the service provided and the two guys who delivered the goods. Thank you.

Risposta di Renew2u
I really hate writing bad reviews…e
I really hate writing bad reviews because it's someone's business.
We ordered a range cooker from Renew2U and our mistake was we didn't unpack it straight away to check it. We didn't need it straight away and wanted to protect it in the packaging. Our kitchen was being built and we left it the protective packaging. It was the very last thing to be moved into the kitchen. We carefully unpacked it and to our horror the bottom oven was completely smashed in . The warming drawer in the other side was also badly damaged. We contacted Renew2U and they weren't very helpful at all . Yes we should of unpacked it sooner! The damage was clearly a fork lift truck. We had to contact the manufacturer ourselves and thankfully they can come and repair it. The problem is with Renew2U is that they don't have stock of the same appliances . So if you kitchen was built around your oven like ours- that poses a big problem. We sent them photos and they said they could give us 10% back - which never happened. For the sake of saving a couple of hundred quid - buy your expensive appliances from a supplier that you know . Lesson learnt on our part.

Risposta di Renew2u
The service was prompt and the guys who…
The service was prompt and the guys who did the delivery even offered to plumb it in for a little extra.

Risposta di Renew2u
Product as described in the rating
Product as described in the rating, excellent v.alue for money and easy transaction. Very happy with my purchase, would highly recommend

Risposta di Renew2u
Spot on
Spot on.
Recommended by a Gap Employee. (John)
Service excellent . Two delivery lads kind also curtious

Risposta di Renew2u
Was missing rear feet for a dishwasher…
Was missing rear feet for a dishwasher but customer service was excellent and posted some out quickly

Risposta di Renew2u
Consistently High Quality
I’ve worked with Renew2U for several years through my job and have also purchased many products from them for specific projects. Every time, they have delivered top-quality refurbished tech with outstanding service. Their attention to detail, reliability, and commitment to sustainability set them apart.
The products are always in excellent condition, and their customer support is responsive and knowledgeable. Whether for business or personal use, I wouldn’t hesitate to recommend them. A fantastic company to work with!

Risposta di Renew2u
Easy experience
Easy experience, easy to use websit with info you require about the items for sale at the time. Any questions asked were answered in a timely fashion. Good prices for the goods and the delivery was quick and efficient, Would recommend to others and have done so already

Risposta di Renew2u
Whole process was very good
Steve was great to deal with, the delivery guys were professional and very friendly and the fridge was exactly as described. Thoroughly recommend the company.

Risposta di Renew2u
good product, quick delivery, easy
the product I ordered was in excellent condition as described it would be, easy to install, and the delivery people were great. would definitely buy from this website again!

Risposta di Renew2u
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