Relxnow Recensioni 

293
TrustScore 3.5 su 5

3,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

The only thing I need is just to get right stuff what I paid for, but unfortunately was objected because I can't well keep the greasy pod due to it's sever oil leakage and failed to provide the pictu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

These cigarettes are very different from the previous ones, they are sweet and the taste is not the same. Although the name is the same. This made me a little upset I would like to update my feedba... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

Second time now that one or more vapes didn’t work. Have contacted the company a few times with one reply offering me a discount of 15 percent on my next order. Why would I continue to order when the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Brilliant service. Speedy delivery and easy to order. Great variety and flavours available at a good price - much better value than buying locally. product arrived on time and in excellent conditio... Leggi di più

L'azienda ha risposto


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

293 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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3,6

Tutte le recensioni

(293)

13 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Refer my last order

Refer my last order , i want to exchange the charger so increase the order amount. But the coupon cannot work i order. I’m already email this case to your support but no reply. Bad feeling for this service.
But they already reply and settle at last month. I hope they can keep the good service for customer.

30 luglio 2023
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Risposta di Relxnow

Thank you for reaching out and we are sorry for the inconvenience caused.

Please be advised that we have sent a confirmation email regarding of the issue that you are experiencing. Has this been resolved?

Once again, we apologize for the inconvenience caused, please do not hesitate to contact us if you have further inquiry!

Valutata 1 stelle su 5

Don’t believe they are genuine!

I bought three different types and the flavour of all the Relx pods was gross… the mint wasn’t minty, the menthol wasn’t cooling and the red one tasted wet. They were all super harsh as well. Seems like a waste of money, after using the RELX brand for several years from other suppliers, I would say these pods seem fake!

6 agosto 2023
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Risposta di Relxnow

Thank you for reaching out and we are sorry for the inconvenience caused.

Please be advised that we have sent a confirmation email regarding of the issue that you are experiencing. Has this been resolved?

Once again, we apologize for the inconvenience caused, please do not hesitate to contact us if you have further inquiry!

Valutata 1 stelle su 5

I never got my delivery

I never got my delivery. The Courier said it was. But I didn't actually get it!

26 luglio 2023
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Risposta di Relxnow

Thank you for reaching out and we are sorry for the inconvenience caused.

Please be advised that we have sent a confirmation email regarding of the issue that you are experiencing. Has this been resolved?

Once again, we apologize for the inconvenience caused, please do not hesitate to contact us if you have further inquiry!

Valutata 5 stelle su 5

I am a repeat customer

I am a repeat customer, always impressed with the fast shipping, prompt service and quick reply with any concerns and questions. Reliable product and good value. Will stay loyal.

27 luglio 2023
Valutata 2 stelle su 5

The watermelon-ice was great but the…

The watermelon-ice was great but the zesty-menthol is un-inhaleable. It was mentioned that the expiry for the zesty-menthol was 100 days and I immediately started using, but you cough uncontrollably.

24 luglio 2023
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Risposta di Relxnow

Thank you for reaching out and we are sorry for the inconvenience caused.

Customer satisfaction is our top priority and we are here to follow up further for the issue. Has this been resolved? Please do not hesitate to contact support@relxintl.com for further inquiry!

Once again, we deeply apologize on the inconveniences that you faced. We truly appreciate your support and your cooperation.

Valutata 2 stelle su 5

I usually order the watermelon pod but…

I usually order the watermelon pod but the last order I made they gave the disposable vaping device. I was really disappointed.

12 luglio 2023
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Risposta di Relxnow

Thank you for reaching out and we are sorry for the inconvenience caused.

Customer satisfaction is our top priority and we are here to follow up further for the issue. Has this been resolved? Please do not hesitate to contact support@relxintl.com for further inquiry!

Once again, we deeply apologize on the inconveniences that you faced. We truly appreciate your support and your cooperation.

Valutata 1 stelle su 5

Bad product

In the batch I just bought, one of the boxes had products which didn't taste as they normally do. They were really foul tasting. I have kept them in case you need them, but I'd be grateful for a refund for that box.

18 luglio 2023
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Risposta di Relxnow

Thank you for reaching out and we are sorry for the inconvenience caused.

Customer satisfaction is our top priority and we are here to follow up further for the issue. Has this been resolved? Please do not hesitate to contact support@relxintl.com for further inquiry!

Once again, we deeply apologize on the inconveniences that you faced. We truly appreciate your support and your cooperation.

Valutata 1 stelle su 5

Every time I order and select a…

Every time I order and select a delivery service for it to come in time it does not. When I reached out to customer services they were very unhelpful. I still don’t have my order, and their response is that it’s been attempted to be delivered but had it been delivered with the postage I paid for i would have received this. Do not order Royal Mail 24h as you won’t get it

25 luglio 2023
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Risposta di Relxnow

Thank you for reaching out and we are sorry for the inconvenience caused.

Customer satisfaction is our top priority and we are here to follow up further for the issue. Has this been resolved? Please do not hesitate to contact support@relxintl.com for further inquiry!

Once again, we deeply apologize on the inconveniences that you faced. We truly appreciate your support and your cooperation.

Valutata 5 stelle su 5

Product was exact

Everything I ordered came in excellent condition and was exactly as it was described. The order came quickly and the price was great.

25 luglio 2023
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Risposta di Relxnow

Thank you so much for your kind words!

We're delighted to hear that you had a great experience with us. Your support means a lot to our team!

Valutata 4 stelle su 5

service was great but my sending…

service was great but my sending address was missing the street name on the label. i hope it won't happen again next time

25 luglio 2023
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Risposta di Relxnow

Thank you for reaching out and taking a time to share your valuable feedback of RELX!

Your willingness to share your thoughts with us demonstrates your commitment to helping us grow, and we truly appreciate your contribution.

Customer satisfaction is our top priority and we are grateful that you enjoyed your experience with RELX!

Valutata 5 stelle su 5

Reasons for online order

Shipping fast
Assistant helpful
Multiple choices than purchase from retail store

25 luglio 2023
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Risposta di Relxnow

Thank you for reaching out and taking a time to share your experience with RELX!

Customer satisfaction is our top priority and we are grateful that you enjoyed your experience with RELX!

Thank you, and we appreciate the support you have shown us.

Valutata 5 stelle su 5

Great product.

16 luglio 2023
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Risposta di Relxnow

Thank you for reaching out and taking a time to share your experience with RELX!

Customer satisfaction is our top priority and we are grateful that you enjoyed your experience with RELX!

Thank you, and we appreciate the support you have shown us.

Valutata 1 stelle su 5

age verify every time

23 luglio 2023
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Risposta di Relxnow

Thank you for reaching out and we are sorry for the inconvenience caused.

RELX is committed to prevent and discourage the use of e-cigarettes by minors and people who are not smokers or vapers through the 'Guardian Program'.

Please refer to our Guardian Program https://relxnow.com/pages/youth-prevention-guardian-program for further information.

Once again, we apologize for the inconvenience caused, please do not hesitate to contact us for further inquiry!

Valutata 5 stelle su 5
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Risposta di Relxnow

Thank you for reaching out and taking a time to share your experience with RELX!

Customer satisfaction is our top priority and we are grateful that you enjoyed your experience with RELX!

Thank you, and we appreciate the support you have shown us.

Valutata 2 stelle su 5

Incorrect items

24 luglio 2023
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Risposta di Relxnow

Thank you for choosing RELX.

We are here to follow up further on the issue. Has this been resolved?
Once again, we deeply apologize on the inconveniences that you faced. Please do not hesitate to contact our support for further inquiry!

We truly appreciate your support and understanding on this matter.

Valutata 5 stelle su 5

The delivery was fast and efficient.

The delivery was fast and efficient.
Maybe next time it will be more convenient for me to put the delivery on the mailbox because it’s a small items only.

21 luglio 2023
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Risposta di Relxnow

Thank you for choosing RELX and for taking the time to share your experience.

We value your feedback tremendously, and it motivates us to continually strive for excellence. If there's anything more you'd like to share or if you have any suggestions, please feel free to reach out. Your insights are invaluable to us.

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