Regent Society  Recensioni 8

Ordered a dress for £31 and had a very disappointing experience. The company refused to process a straightforward return unless I provided photos, even though the item is unused, unworn, and still has tags attached.

Their own refund policy clearly states that items can be returned within 30 days if they are unused and in original packaging, which mine is. Despite this, they pushed a 15% partial refund instead – which is only around £4 – rather than properly honouring a full return.

They also expect customers to cover international return shipping, which makes the process even more frustrating and expensive.

Overall, poor customer service and not in line with their own stated policy. I would not recommend.

I would like to commend customer support I had some issues understand the delivery and customer support was very clear and helped me understand everything

I bought a fairly expensive cashmere jumper, but when it arrived found it to be one of the cheapest garments I've ever seen, the type you see for sale in a pound shop. And the label quite clearly states 'Made in China - 100% Polyester.' I've asked for a refund but had no reply. These jumpers are still for sale, and still described as cashmere, so beware, you might not get what you think you've bought.

Amazing quality and a perfect fit — you can really tell this brand pays attention to detail and excellent customer service, I’ll definitely be ordering again!

Top quality and fast delivery. Definitely recommended! 👍

At first a bit sceptical , but clothes are very nice tbh

Great company! Clear communication and very professional. Everything was handled smoothly and quickly. Highly recommended!

Service is really good, beautiful brand