Horrible.. bought a faulty product showed receipt and brought product back with all packaging. Not only told no for an exchange even though the product was faulty when I asked questions that he couldn... Leggi di più
Refill Station - Newtownabbey
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Scopri cosa dicono le persone
Best vape shop I've been too!!! Tried quitting before but always left feeling pushed to buy stuff I didn't need or like. Refill Station Abbeycentre took the time to listen to my needs and he... Leggi di più
Best vape shop in Newtownabbey Staff always happy to help and the liquids are really tasty and good value, ive been getting the 10 x 10ml bottles that come in the wee box pick and mix. Have not ha... Leggi di più
Love the whole self service idea, been missing my trips to browse around due to lockdown. Ordering online is easy enough tho
Dettagli dell'azienda
Scritti dall'azienda
Over 150 flavours available to try in store.
Informazioni di contatto
Longwood Road, BT37 9UH, Newtownabbey, Northern Ireland, Regno Unito
- 0141 341 0044
Violazione delle linee guida
Horrible.
Horrible.. bought a faulty product showed receipt and brought product back with all packaging. Not only told no for an exchange even though the product was faulty when I asked questions that he couldn’t answer I got a horrible demeaning attitude. The manager was made aware that we were coming in and didn’t leave a handover with a solution in place. Never heard the likes of it that a company doesn’t exchange a faulty product even though their website says differently.
16 febbraio 2024
Non scritta su invito
Bought very expensive drag cigarette at…
Bought very expensive drag cigarette at £60 took it home to put on charge it started to smoke and the pins melted took back with recipt and was told it was my fault no refund very bad customer service will not be and will b advising freinds family and anyone reading this STAY AWAY GO SOMEWHERE ELSE!!!!!!!
27 aprile 2023
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Risposta di Refill Station - Newtownabbey
I am very sorry you feel this way after discussing this with the newtonabbey manager he has informed me and sent me the pictures of the device. Unfortunately as you where told in store this has been down to old unsuitable battery's that were not purchased at our store.
Bought a few oils none of them taste of…
Bought a few oils none of them taste of what they say terrible oils and lots of bad reviews of this place bad to say when poundlqnd oils taste better than an actual vape shop
1 dicembre 2022
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The WORST customer service!
Sunday 7th at 5:30 I experienced Really bad customer service!!! Tried to purchase an e cig, forgot my ID as I didn’t think I needed it due to being served the other day no questions asked by the same server. When my boyfriend went into the store to purchase his own he was told no very rudely didn’t give him a chance to get his ID out! He was told you have to be 25 to purchase. He said ok and walked towards the door, as he was walking out the server(girl) muttered under her breath f*** off. This is a disgrace as we were understanding and nice. I work with the public myself and this is unacceptable way to be treated. Will NOT be back. Definitely do not recommend!!!
We are both 19 years old!!!
6 marzo 2022
Non scritta su invito
Very rude and abrupt customer service!!
10 gennaio 2022
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Risposta di Refill Station - Newtownabbey
Really sorry about the experience you have had if you could give me a call to discuss that would be great.
The number is 0141 243 2528 ask for Niall
Very quick delivery carn't get…
Very quick delivery carn't get Sarsaparilla any we're but here
29 aprile 2021
I absolutely love this shop prices are…
I absolutely love this shop prices are fantastic and products are amazing quality.
8 marzo 2021
Love the whole self service idea
Love the whole self service idea, been missing my trips to browse around due to lockdown. Ordering online is easy enough tho
16 gennaio 2021
Non scritta su invito
Best vape shop in Newtownabbey
Best vape shop in Newtownabbey
Staff always happy to help and the liquids are really tasty and good value, ive been getting the 10 x 10ml bottles that come in the wee box pick and mix. Have not had a flavour yet that I dont like.
16 gennaio 2021
Non scritta su invito
Best vape shop I've been too!!!
Best vape shop I've been too!!!
Tried quitting before but always left feeling pushed to buy stuff I didn't need or like.
Refill Station Abbeycentre took the time to listen to my needs and help me find the right kit for me and the nicest flavours I've tasted.
Ryan @ refill station went above and beyond to help me. I will recommend all my friends and family come see you!
Thanks so much for all your help
16 gennaio 2021
Non scritta su invito
There was some different flavours in…
There was some different flavours in boxes so yous might have got mixed up even though I wanted all the same flavours
2 gennaio 2021
Very knowledgeable regarding products…
Very knowledgeable regarding products and oil always friendly and helpful.
17 dicembre 2020
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