I made an error on the delivery address on my original order and the kit was returned to A&H. They quickly resolved the issue and delivered my order without any additional charge. They were helpful an... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I’ve bought several items from A&H International Referee Equipment this year and everything has arrived within a reasonable time. The service has been reliable and the products have always been as e... Leggi di più
L'azienda ha risposto
Fantastic service and they did what they promised. I had a slight problem with a product ( my problem nothing wrong with it).The offered an upgraded product , no hassle ,no quibble . 5☆ recommend. M... Leggi di più
L'azienda ha risposto
I placed an order last weekend for kit that I needed for this Saturday and I emailed on Monday evening asking for an update and expressing the urgency behind it. I received a prompt response explainin... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
A&H International has been the trusted name in officiating equipment since 1985. Founded by former Premier League referee Paul Alcock, we’re the leading one-stop shop for referees around the world. Known for our unwavering commitment to quality, innovation, and community support, A&H has been at the forefront of referee kit and equipment for over four decades.
Informazioni di contatto
Bramley House, 2a Bramley Road, NG10 3SX, Nottingham, Regno Unito
- support@referee-equipment.com
- referee-equipment.com
4,8
Eccellente
237 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Fast and efficient service
Fast and efficient service, good quality printing, very happy
18 giugno 2024
Risposta di A&H International
Hey, Andrew! Your 5-star rating made our day. We're happy to hear you're pleased with our service. Thank you for supporting A&H! With that, we hope to continue serving you. Please keep checking us out. Thank you!
Have an awesome day,
A&H Team
Risposta di A&H International
Hi, Martin. We are truly sorry to hear that you missed our free postage offer. At A&H, our promotions are planned well in advance, and it appears that the timing of your order did not align with our recent offer. However, as a gesture of goodwill, we have processed a refund for your postage fee. We hope this demonstrates our commitment to your satisfaction. Thank you for your understanding!
Have a nice day,
A&H Team
Risposta di A&H International
Hi, John! We're happy to see you’re satisfied with our products. Your kind review means the world to us, and we're excited to keep serving you. Stay tuned for more! Thank you!
Have a great day,
A&H Team
Top quality products and excellent…
Top quality products and excellent customer service! Thank you A&H!
10 giugno 2024
Non scritta su invito
Risposta di A&H International
Hey, George! Thank YOU- Your kind review made our day. We really appreciate your support for A&H! With that, we hope to continue serving you. Please keep checking us out. Thank you!
Have an awesome day,
A&H Team
Ordered new ref kit which was delivered…
Ordered new ref kit which was delivered in a few days. Had an issue with a gift card, however AH customer support team were very responsive and dealt with quickly. Highly recommend
30 maggio 2024
Non scritta su invito
Risposta di A&H International
Hi, Joe! We're happy to see you’re satisfied with our customer support Your kind review means the world to us, and we're excited to keep serving you. Stay tuned for more of our awesome products! Thank you!
Have a great day,
A&H Team
Customer Service
Despite The mail, mucking up the service A&H sorted the issue, and 'recovered the situation' - well done, its not the mistake its how its sorted out that really matters with service
8 maggio 2024
Non scritta su invito
Risposta di A&H International
Hi, Roger East! We're happy to see you’re satisfied with our customer support and how they handled your situation. Your kind review means the world to us, and we're excited to keep serving you. Stay tuned for more of our awesome products! Thank you!
Have a great day,
A&H Team
Great prices and speedy delivery
Great prices and speedy delivery very good communication informative emails and offers
3 maggio 2024
Non scritta su invito
Risposta di A&H International
Hey, Sally! Thank you so much for appreciating our product prices and speedy delivery as well the informative emails that you are receiving from us! Do keep checking us out as we constantly release new products that we think you'll love. Thank you!
Have an awesome day,
A&H Team
Good service and great equipment
Good service and great equipment gives me confidence every time in ordering from A&H International. Bit disappointed in the free gift of a pad of Sin Bin sheets but apart from that great company and products. Also efficient and prompt delivery
30 aprile 2024
Non scritta su invito
Risposta di A&H International
Hey, Keir! Thank you for your review. We’re happy to hear that you liked our product and speedy delivery. We’re sorry to hear your disappointment for the free gift that you received. We may not know what aspect of it didn't meet your expectations, rest assured we'll make sure to continuously improve. With that, we hope we can still continue to serve you. If you have any other concerns, feel free to reach out to us at support@referee-equipment.com.
Have a nice day,
A&H Team
Bought three £20 vouchers and A & H…
Bought three £20 vouchers and A & H refuse to exchange them and all contact with them remains unanswered. DO NOT BUY FROM THEM, THEY ARE NOT TRUSTWORTHY.
14 aprile 2024
Non scritta su invito
Risposta di A&H International
Hi Dave,
We received your email looking to use out-of-date gift vouchers from A&H International's previous ownership.
While we have no obligation to honour invalid gift vouchers, we were happy to work with you on this request as we pride ourselves on excellent customer experience.
We responded to your email asking for more information of which we received no reply.
It is unfortunate that you have left this review when we were waiting on you to come back to us for us to be able to help you.
Please respond when it's possible.
Thanks,
Jamie
I’ve used A&H for many years from kits
I’ve used A&H for many years from kits, to accessories and flags. I’ve never been disappointed with the quality of the product and cost. Would highly recommend A&H.
12 aprile 2024
Non scritta su invito
Risposta di A&H International
Hello, Mark! We're happy to hear that you're pleased with our products and service! We really appreciate you as a long-time customer and for recommending us. With that, we hope to continue serving you. Please keep checking us out. Thank you!
Have an awesome day,
A&H Team
Highly recommend
A&H International has become one of those companies you can trust and that is why I have always turned to them whenever needing refereeing equipment. Having an owner who is active only strengthens the way A&H operate. Quality team, quality products.
11 aprile 2024
Non scritta su invito
Risposta di A&H International
Hey, John! Thank you so much for your support for A&H! We're really happy to hear you trust us with your refereeing needs. We hope to continue serving you. Do keep checking us out as we constantly release new products that we think you'll love. Thank you!
Have an awesome day,
A&H Team
LONG time customer
Been a customer of A&H since I think they launched. Always speedy delivery and great service. Thank you!
10 aprile 2024
Non scritta su invito
Risposta di A&H International
Hello, Jamie! Thank you for your wonderful 5-star review- we really appreciate your long-time support and loyalty. We're happy to hear you've been satisfied with our service all this time. Do keep checking us out for more as we continuously add new ones that we think you'll love!
Have an awesome day,
A&H Team
Risposta di A&H International
Hi, Gary! We're happy to see you find our service and products top-notch. Your kind review means the world to us, and we're excited to keep serving you. Stay tuned for more of our awesome products! Thank you!
Have a great day,
A&H Team
Go-to site for any referee
Go-to site for any referee. What would we do without Touchline flags? Great to see the brand back up and running.
10 aprile 2024
Non scritta su invito
Risposta di A&H International
Hello, dear customer! We appreciate your review. Thank you for supporting A&H, and we hope you continue to. We might not know what aspect of your experience we didn’t quite meet your expectations to, but we’ll make sure to continually improve our products and services. Do keep checking us out for more. Thank you!
Have an awesome day,
A&H Team
A&H Touchlines are back and you get…
A&H Touchlines are back and you get great quality for what is a high, but justifiably high price
10 aprile 2024
Non scritta su invito
Risposta di A&H International
Hi, Phil! We're glad to see you’re happy with us being back up and running. We really appreciate the 5-star rating. With that, we hope to continue serving you. Please keep checking us out. Thank you! Have an awesome day,
A&H Team
Great service from A&H
Great service from A&H, got my stuff within a day. The staff are really helpful and it’s great to see they’ve a great range to choose from. This is the go to place for refereeing equipment. I’ll be ordering again soon!
11 marzo 2024
Non scritta su invito
Risposta di A&H International
Hey, Nick! Your 5-star rating made our day. We're really happy to hear about your awesome experience with us. Thank you for supporting A&H! With that, we hope to continue serving you. Please keep checking us out as we keep updating our inventory with new products. Thank you!
Have an awesome day,
A&H Team
Great,efficient and timely customer service
I had a problem with a county badge. Initial contact made via the chat facility. This was quickly backed up with e mail(all the same day) by A&H.Once I had explained the problem a no quibble replacement was agreed as a solution.
The issue was dealt with in an efficient and timely way.
15 gennaio 2024
Non scritta su invito
Risposta di A&H International
Hello, Paul! Thank you for your positive feedback. We're happy to hear that you were pleased with our service when you had an unfortunate experience! With that, we hope to continue serving you. Please keep checking us out. Thank you!
Have an awesome day,
A&H Team
Excellent Products and Excellent Customer Service
I ordered a pair of Touchline Flags, where I inputted and Invalid and Totally Stupid Address by mistake. The team at A&H got in contact with me straight away and resolved the issue. The flags arrived, within 3 days of ordering them which is great. However, the stitching on the chequered (Senior) Flag was loose and messy. But after 1 very quick email and a few photos, within the same hour I had a reply from their great, friendly customer service staff who sorted the issue out straight away. They sent me a new Chequered Cloth, which arrived in 2 days in excellent condition.
Cannot fault their service at all, the staff are excellent, the customer service is friendly, fast and so helpful. The quality of products is also extremely high too. Will definitely be using A&H again. 100% the best referee store out there.
22 novembre 2023
Non scritta su invito
Risposta di A&H International
Hey, dear customer! We really appreciate your patience despite the issues you encountered. Thank you so much for your support and 5-star rating! We hope to continue serving you. Do keep checking us out as we constantly release new products that we think you'll love. Thank you!
Have an awesome day,
A&H Team
Great customer service and pricing.
Great customer service and pricing.
1 novembre 2023
Non scritta su invito
Risposta di A&H International
Hi, Chris! We're happy to see you’re satisfied with our products. Your 5-star review means the world to us, and we're excited to keep serving you. Stay tuned for more of our awesome products! Thank you!
Have a great day,
A&H Team
Flag Repair Service
Speedy, well informed and reliable repair to my touchline power flags!! 😄
31 ottobre 2023
Non scritta su invito
Risposta di A&H International
Hello, dear customer! Thank you for your wonderful 5-star review on your repair experience with us- we really appreciate it. We hope you continue supporting us and our products.
Have an awesome day,
A&H Team
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