Kash has helped me and my husband with our travel arrangement for several years. I would never think of flying without his help. He is knowledgeable, courteous, friendly, professional, efficient, effe... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Johnny was very professional, curtious, annd very patient with us. He answered all of our questions. We would absolutely recommend him to any one in our family & friends. We feel he certainly enjoy... Leggi di più
L'azienda ha risposto
Russell from Reservations helped me fix the challenge I had with my flight. I had gotten a message with flight changes for going and coming. Russell gave me options for going from another airport for... Leggi di più
L'azienda ha risposto
Needed to change existing reservation. Ease of contacting the agent. Agent was very responsive to our needs polite professional patient and helpful. He addressed everything. His name is SAMUEL. It... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Red Umbrella Holidays is your host to the journeys of a lifetime. We are renowned in the industry to offer an unparalleled and exceptional service for all your travels around the globe. With our hundreds of holidays, accommodations, and best-offered airfares, you are in for a treat when you book with us. We aim to enrich your lives by meticulously designing and perfectly tailoring your travel needs for the journeys to come.
Informazioni di contatto
448 PRAIRIE KNOLL DR NAPERVILLE, 60565, Illinois, Stati Uniti
- 1-833-914-2482
- sales@redumbrellaholidays.com
- redumbrellaholidays.com
4,8
Eccellente
771 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
When booking a flight with a young one…
When booking a flight with a young one side-by-side seats are imperative or adding a young child however pre-booking you don’t get side-by-side seats. You should not have to go up to the counter and wait to do this.
29 maggio 2025
Non scritta su invito
Risposta di Red Umbrella Holidays
Thank you for taking the time to express your concerns. We regret any inconvenience you may have experienced.
We would appreciate the opportunity to understand your experience better so that we can work towards a resolution.
Please reach out to our customer service team @ 1-347-896-8567 or send us an email to customerservice@redumbrellaholidays.com, with the full name of passenger's or ph # or e-mail address used at the time of reservation.
We appreciate your understanding and patience as we work towards a solution.
Best Regards,
Customer Relations,
Redumbrella Holidays,
Kylie was so helpful until the end of…
Kylie was so helpful until the end of my trip. Thanks for the service.
21 maggio 2025
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Risposta di Red Umbrella Holidays
"We're truly grateful for your glowing review! It's a pleasure to know you had a great experience.
Your kind words motivate us to keep delivering excellent service.
Thank you, and we hope to see you again soon!"
Best Regards,
Customer Relations,
Redumbrella Holidays,
This man helped me on May 7 and he…
This man helped me on May 7 and he helped me with all the requests I was making for my trip.
7 maggio 2025
Non scritta su invito
Risposta di Red Umbrella Holidays
Thank you for the review and feedback!
"We're delighted to know you enjoyed your experience! Your positive feedback means a lot to us.
Looking forward to serving you again soon!"
Best Regards,
Customer Relations,
Redumbrella Holidays,
Risposta di Red Umbrella Holidays
What an awesome piece of feedback!
Thank you for letting us know that you had an enjoyable experience working with us, and we look forward to the opportunity to provide you with further services in the future.
Best Regards,
Customer Relations,
Redumbrella Holidays,
Victor provided me great service…
Victor provided me great service getting my flight on May 6th, 2025. I am very satisfied with his service and friendly customer service.
6 maggio 2025
Non scritta su invito
Risposta di Red Umbrella Holidays
Thank you for the review and feedback! We are committed to provide the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Redumbrella Holidays,
Shawn was very polite and helpful for…
Shawn was very polite and helpful for my experience
29 maggio 2025
Non scritta su invito
Risposta di Red Umbrella Holidays
"We're truly grateful for your glowing review! It's a pleasure to know you had a great experience.
Your kind words motivate us to keep delivering excellent service.
Thank you, and we hope to see you again soon!"
Best Regards,
Customer Relations,
Redumbrella Holidays,
Risposta di Red Umbrella Holidays
Your high rating is the best compliment we could ask for! We work hard to make travel planning simple and enjoyable and your support reassures us that we’re on the right path.
Best Regards,
Customer Relations,
Redumbrella Holidays,
ETHAN Very patient and helpful
28 maggio 2025
Non scritta su invito
Risposta di Red Umbrella Holidays
Thank you for your kind review! We’re overjoyed to know that your experience was smooth and enjoyable. We look forward to assisting you again soon!
Best Regards,
Customer Relations,
Redumbrella Holidays,
Listened to my needs and was very professionaly
Listened to my needs and was very helpful. He was very polite and professional. I would definitely ask for his service again.
28 maggio 2025
Non scritta su invito
Risposta di Red Umbrella Holidays
Thank you for the review and feedback!
"We're delighted to know you enjoyed your experience! Your positive feedback means a lot to us.
Looking forward to serving you again soon!"
Best Regards,
Customer Relations,
Redumbrella Holidays,
Phone call was very helpfull
27 maggio 2025
Non scritta su invito
Risposta di Red Umbrella Holidays
What an awesome piece of feedback!
Thank you for letting us know that you had an enjoyable experience working with us, and we look forward to the opportunity to provide you with further services in the future.
Best Regards,
Customer Relations,
Redumbrella Holidays,
Eddie was so very Awesome
26 maggio 2025
Non scritta su invito
Risposta di Red Umbrella Holidays
Thank you for the review and feedback! We are committed to provide the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Redumbrella Holidays,
Eddie was very polite and thorough.
10 maggio 2025
Non scritta su invito
Risposta di Red Umbrella Holidays
Thank you for your kind review! We’re overjoyed to know that your experience was smooth and enjoyable. We look forward to assisting you again soon!
Best Regards,
Customer Relations,
Redumbrella Holidays,
Risposta di Red Umbrella Holidays
Your high rating is the best compliment we could ask for! We work hard to make travel planning simple and enjoyable and your support reassures us that we’re on the right path.
Best Regards,
Customer Relations,
Redumbrella Holidays,
Roy was very helpful and empathetic
Roy was very helpful and empathetic
18 maggio 2025
Non scritta su invito
Risposta di Red Umbrella Holidays
What an awesome piece of feedback!
Thank you for letting us know that you had an enjoyable experience working with us, and we look forward to the opportunity to provide you with further services in the future.
Best Regards,
Customer Relations,
Redumbrella Holidays,
Ms. Casilda Ulmer
Ms. Michelle helped me when my flight was canceled and I started to panic. She took the time to help me get the best alternate route to make it home on time for my grandson's kindergarten graduation. THANK YOU MS. MICHELLE I REALLY APPRECIATE EVERYTHING YOU DID TO HELP ME
17 maggio 2025
Non scritta su invito
Risposta di Red Umbrella Holidays
Thank you for the review and feedback! We are committed to provide the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Redumbrella Holidays,
Risposta di Red Umbrella Holidays
Thank you for your kind review! We’re overjoyed to know that your experience was smooth and enjoyable. We look forward to assisting you again soon!
Best Regards,
Customer Relations,
Redumbrella Holidays,
Barbara Jean Thomas
5 maggio 2025
Non scritta su invito
Risposta di Red Umbrella Holidays
Your high rating is the best compliment we could ask for! We work hard to make travel planning simple and enjoyable and your support reassures us that we’re on the right path.
Best Regards,
Customer Relations,
Redumbrella Holidays,
Risposta di Red Umbrella Holidays
Thank you for your kind review! We’re overjoyed to know that your experience was smooth and enjoyable. We look forward to assisting you again soon!
Best Regards,
Customer Relations,
Redumbrella Holidays,
I will give Elijah 100% in the service…
I will give Elijah 100% in the service he gave me on 4/25/3025
25 aprile 2025
Non scritta su invito
Risposta di Red Umbrella Holidays
This is awesome feedback -- thanks for sharing!
We love hearing that you had a great experience working with us, and we're excited to have more opportunities to serve you in the future.
Best Regards,
Customer Relations,
Redumbrella Holidays,
Damon I had a great experience dealing…
Damon I had a great experience dealing with Damon.
4 maggio 2025
Non scritta su invito
Risposta di Red Umbrella Holidays
"We're truly grateful for your glowing review! It's a pleasure to know you had a great experience.
Your kind words motivate us to keep delivering excellent service.
Thank you, and we hope to see you again soon!"
Best Regards,
Customer Relations,
Redumbrella Holidays,
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