Kash has helped me and my husband with our travel arrangement for several years. I would never think of flying without his help. He is knowledgeable, courteous, friendly, professional, efficient, effe... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Johnny was very professional, curtious, annd very patient with us. He answered all of our questions. We would absolutely recommend him to any one in our family & friends. We feel he certainly enjoy... Leggi di più
L'azienda ha risposto
Russell from Reservations helped me fix the challenge I had with my flight. I had gotten a message with flight changes for going and coming. Russell gave me options for going from another airport for... Leggi di più
L'azienda ha risposto
Needed to change existing reservation. Ease of contacting the agent. Agent was very responsive to our needs polite professional patient and helpful. He addressed everything. His name is SAMUEL. It... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Red Umbrella Holidays is your host to the journeys of a lifetime. We are renowned in the industry to offer an unparalleled and exceptional service for all your travels around the globe. With our hundreds of holidays, accommodations, and best-offered airfares, you are in for a treat when you book with us. We aim to enrich your lives by meticulously designing and perfectly tailoring your travel needs for the journeys to come.
Informazioni di contatto
448 PRAIRIE KNOLL DR NAPERVILLE, 60565, Illinois, Stati Uniti
- 1-833-914-2482
- sales@redumbrellaholidays.com
- redumbrellaholidays.com
4,8
Eccellente
771 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di Red Umbrella Holidays
"We're truly grateful for your glowing review! It's a pleasure to know you had a great experience.
Your kind words motivate us to keep delivering excellent service.
Thank you, and we hope to see you again soon!
Best Regards,
Customer Relations,
Redumbrella Holiday,
Kash helped me to get my tickets and…
Kash helped me to get my tickets and was very helpful with additional assistance and information
26 febbraio 2025
Non scritta su invito
Risposta di Red Umbrella Holidays
Thank you for the review and feedback!
"We're delighted to know you enjoyed your experience! Your positive feedback means a lot to us.
Looking forward to serving you again soon!"
Best Regards,
Customer Relations,
Redumbrella Holiday,
Jefferey is great
27 febbraio 2025
Non scritta su invito
Risposta di Red Umbrella Holidays
Thank you for the review and feedback! We are committed to provide the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Redumbrella Holiday,
Jeffrey was very helpful and easy to…
Jeffrey was very helpful and easy to work with
27 febbraio 2025
Non scritta su invito
Risposta di Red Umbrella Holidays
This is awesome feedback -- thanks for sharing!
We love hearing that you had a great experience working with us, and we're excited to have more opportunities to serve you in the future.
Best Regards,
Customer Relations,
Redumbrella Holiday,
Russell from Reservations helped me fix…
Russell from Reservations helped me fix the challenge I had with my flight. I had gotten a message with flight changes for going and coming. Russell gave me options for going from another airport for better time and cheaper flight comparatively and because I am traveling with a senior and minors , he also put those into consideration and got my numbers down to where I could afford the change. He also confirmed the itinerary. He was professional and very patient. He was courteous and explained everything well. I’d recommend him any day.
26 febbraio 2025
Non scritta su invito
Risposta di Red Umbrella Holidays
"We're truly grateful for your glowing review! It's a pleasure to know you had a great experience.
Your kind words motivate us to keep delivering excellent service.
Thank you, and we hope to see you again soon!"
Best Regards,
Customer Relations,
Redumbrella Holiday,
Risposta di Red Umbrella Holidays
Thank you for the review and feedback!
"We're delighted to know you enjoyed your experience! Your positive feedback means a lot to us.
Looking forward to serving you again soon!"
Best Regards,
Customer Relations,
Redumbrella Holiday
Risposta di Red Umbrella Holidays
Thank you for the review and feedback! We are committed to provide the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Redumbrella Holiday
Russell was very good
26 febbraio 2025
Non scritta su invito
Risposta di Red Umbrella Holidays
This is awesome feedback -- thanks for sharing!
We love hearing that you had a great experience working with us, and we're excited to have more opportunities to serve you in the future.
Best Regards,
Customer Relations,
Redumbrella Holiday
IComment on service recieved
I, was treated with the most respect by Consultant, Tiana. Her patient towards me as a frustrated costumer was beyond patient.
26 febbraio 2025
Non scritta su invito
Risposta di Red Umbrella Holidays
"We're truly grateful for your glowing review! It's a pleasure to know you had a great experience.
Your kind words motivate us to keep delivering excellent service.
Thank you, and we hope to see you again soon!"
Best Regards,
Customer Relations,
Redumbrella Holiday
Danny was very patient
Danny was very patient, informative & very helpful! Thank you
25 febbraio 2025
Non scritta su invito
Risposta di Red Umbrella Holidays
Thank you for the review and feedback!
"We're delighted to know you enjoyed your experience! Your positive feedback means a lot to us.
Looking forward to serving you again soon!"
Best Regards,
Customer Relations,
Redumbrella Holiday
Risposta di Red Umbrella Holidays
Thank you for the review and feedback! We are committed to provide the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Redumbrella Holiday
Diana was extremely helpful.
25 febbraio 2025
Non scritta su invito
Risposta di Red Umbrella Holidays
This is awesome feedback -- thanks for sharing!
We love hearing that you had a great experience working with us, and we're excited to have more opportunities to serve you in the future.
Best Regards,
Customer Relations,
Redumbrella Holiday
My experience with Eddy was 100 percent…
My experience with Eddy was 100 percent kind and cooperative.
25 febbraio 2025
Non scritta su invito
Risposta di Red Umbrella Holidays
"We're truly grateful for your glowing review! It's a pleasure to know you had a great experience.
Your kind words motivate us to keep delivering excellent service.
Thank you, and we hope to see you again soon!"
Best Regards,
Customer Relations,
Redumbrella Holiday
He helped me a lot with changing my…
He helped me a lot with changing my ticket
25 febbraio 2025
Non scritta su invito
Risposta di Red Umbrella Holidays
Thank you for the review and feedback!
"We're delighted to know you enjoyed your experience! Your positive feedback means a lot to us.
Looking forward to serving you again soon!"
Best Regards,
Customer Relations,
Redumbrella Holiday
Eddie did an amazing job booking my…
Eddie did an amazing job booking my flights. 5 star for sure
24 febbraio 2025
Non scritta su invito
Risposta di Red Umbrella Holidays
Thank you for the review and feedback! We are committed to provide the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Redumbrella Holiday
Michelle made my experience very…
Michelle made my experience very pleasant
19 febbraio 2025
Non scritta su invito
Risposta di Red Umbrella Holidays
"We're truly grateful for your glowing review! It's a pleasure to know you had a great experience.
Your kind words motivate us to keep delivering excellent service.
Thank you, and we hope to see you again soon!"
Best Regards,
Customer Relations,
Redumbrella Holidays
Shawn was great at booking my ticket…
Shawn was great at booking my ticket with a voucher.
17 febbraio 2025
Non scritta su invito
Risposta di Red Umbrella Holidays
Thank you for the review and feedback!
"We're delighted to know you enjoyed your experience! Your positive feedback means a lot to us.
Looking forward to serving you again soon!"
Best Regards,
Customer Relations,
Redumbrella Holidays
Elijah was the best most helpful…
Elijah was the best most helpful customer service provider! I recommend to anyone needing help booking a flight!
17 febbraio 2025
Non scritta su invito
Risposta di Red Umbrella Holidays
Thank you for the review and feedback! We are committed to provide the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Redumbrella Holidays
Called them while trying to reach flair…
Called them while trying to reach flair airlines. As their add is sponsored, their number showed up first. The agent was arrogant, reported wrong information regarding minor name changes and claimed that any change must cost 200 dollars which is wrong as minor name changes of 3 letters or less are free and can be done over phone as long as the call is made more than 24 hour before the flight. The agent used harsh wording when I tried to correct him regarding the cost saying “who are you to know what is right” and hang up. Definitely a terrible experience and I imagine that their service must be terrible if it mirrors their phone communication.
17 febbraio 2025
Non scritta su invito
Risposta di Red Umbrella Holidays
Thank you for taking the time to express your concerns. We regret any inconvenience you may have experienced.
We would appreciate the opportunity to understand your experience better so that we can work towards a resolution.
Please reach out to our customer service team @ 1-347-896-8567 or send us an email to customerservice@redumbrellaholidays.com, with more details.
We appreciate your understanding and patience as we work towards a solution.
Best Regards,
Customer Relations,
Redumbrella Holidays
Elijah was extremely helpful during a…
Elijah was extremely helpful during a very stressful flight cancellation!! He was wonderful and SO accommodating! We greatly appreciate him!
16 febbraio 2025
Non scritta su invito
Risposta di Red Umbrella Holidays
This is awesome feedback -- thanks for sharing!
We love hearing that you had a great experience working with us, and we're excited to have more opportunities to serve you in the future.
Best Regards,
Customer Relations,
Redumbrella Holidays
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