This product works, I have bought a second red/blue light RedLight Innovation hat for another family member and another is planning to buy one. We bought our first hat in November 2025 and can tes... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
The product is clearly good quality, is comfortable and I’m happy with it so far. I’ve been using it daily for about 6 weeks and have noticed my scalp is definitely getting healthier however no new... Leggi di più
I purchased this product last August while experiencing hair loss. I chose the bundle, which included a travel bag and a one-month supply of hair supplements. Within the first 2 to 3 months, I no... Leggi di più
L'azienda ha risposto
Didn’t work for me. Ive been using it daily for 90 days as directed and noticed no change at all. I sent before and after photos and asked for a refund in accordance with their refund policy but was... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We're on a mission to make hair regrowth simple, affordable, and proven to work. Our red light therapy hat uses 125 TripleWave™ red diodes to stimulate follicles and boost blood flow—helping men and women fight hair loss naturally in just 15 minutes a day. No pills. No gimmicks. Just real results in 90 days.
Informazioni di contatto
3,9
Molto buono
23 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
They use Kieran Hayler as an example…
They use Kieran Hayler as an example yet he is on instagram talking about his hair transplant
Look up Kieran Hayler hair transplant
28 marzo 2025
Non scritta su invito
Risposta di RedLight Innovation
Hi Sally,
I just wanted to clarify a few points regarding your comment.
Our product is not being misrepresented in any way — in fact, it’s commonly recommended as part of the aftercare following a hair transplant. Many surgeons advise red light therapy to support recovery and stimulate new growth post-surgery.
As for Kieran Hayler, he has shared his honest and unpaid review of our product, and he’s been transparent on his social media about both his hair transplant and his use of red light therapy to support results. There’s no misleading narrative here — just genuine user experience.
AVOID! They tried everything to avoid giving a refund.
AVOID!! Product stopped working within a few weeks and I asked for a replacement or refund, they made it so difficult, they were clearly trying to avoid providing either. I purchased through Amex and luckily they organised a refund for me but this disreputable business tried and tried to avoid returning my money even though I’d returned the product. They then blocked me on social media, tells you what sort of people they are. AVOID!
8 agosto 2024
Non scritta su invito
Risposta di RedLight Innovation
Hi JD,
Thanks for your feedback.
Just to clarify we did offer multiple solutions including a replacement and refund, and we made every effort to resolve the situation fairly. Our team followed policy and responded promptly throughout, and we’ve documented the entire conversation to ensure full transparency.
We understand not every customer will be happy, and we accept that. But we also believe reviews should reflect the full picture, especially when we’ve gone above and beyond to make things right.
For anyone reading, we encourage you to view Jean’s review history to better understand the context. We’ll continue focusing on delivering a great experience for the thousands of customers who trust us.
– The RedLight Innovation Team
HUGE fee to return & Poor Product
Product has weak LEDs so will not work. When you try to do the “free return” they want to deduct 30%(>£50) for processing fees. Pathetic company.
23 dicembre 2024
Non scritta su invito
Risposta di RedLight Innovation
Hi Sam,
We’re sorry to hear that you weren’t satisfied with your experience. We want to clarify that our return policy is designed to be fair and transparent to all customers.
Since your request came after only a couple of weeks of use, it unfortunately did not meet the terms of our guarantee. Our 90 day money back guarantee allows customers to request a refund after the product is used consistently for 90 days and meets the required documentation criteria.
We always aim to provide exceptional customer service, and we encourage you to contact us at info@redlightinnovation.com if you need further assistance.
Thank you for your understanding.
- The RedLight Innovation Team
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