Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

Ordered from them a few times. The Original Caveman charcoal is quite good and decent priced. The problem lies with their delivery partner. Last order never arrived, their delivery partner still ha... Leggi di più

Valutata 5 stelle su 5

I found Redec when looking for Kamado Joe Big Block charcoal. The price was lower than anyone else and way below Amazon. Bought three bags for what two would have cost on Amazon. I had a confirmation... Leggi di più

Valutata 5 stelle su 5

Outstanding service. I ordered tiles, adhesive and edging online - Redec were the only firm having everything I needed - and the order was delivered in less than 24 hours. Gary was extremely helpf... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I recently ordered four bags of charcoal, and unfortunately, my experience was far from satisfactory. Upon receiving the shipment, I discovered that all the bags were ripped, which was quite disap... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

110 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

5Star Service

Having not come across Redec before I was a bit sceptical as to their offer on a product I had been following on other websites for a number of months but at least 10% cheaper.
The online positive reviews supported my decision to go ahead and place the order online, with an expected 1-2 day delivery!

The next day I received a call from a guy claiming to be trying to deliver my parcel but the postcode he’d been given was wrong, he was 150miles away with a postcode missing one of my digits. He apologised and said he’d get the office to sort the mistake. I was starting to think the offer was too good to be true. Which other companies with online retail sites allow you to order late in an evening and the item be out for delivery the next day…….

I rung the office, they again apologised, confirmed the error and advised that they had already dispatched the parcel to my correct address by courier. (It turns out, if you are in the vicinity of their office then there is a realistic chance you could have the order delivered by their in-house delivery team)
I got tracking details by email shortly after & the next working day the package arrived, in perfect pristine condition.

Redec were excellent. Their customer service was 1st rate. I would definitely recommend them and will look out to order from them again in the future.

12 gennaio 2022
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Risposta di Redec Industrial Ltd

Thank you for your kind review, We hope to see you again soon

Valutata 5 stelle su 5

Brilliant service

Brilliant service, arrived well packed and intact. Thank you.

7 gennaio 2022
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Risposta di Redec Industrial Ltd

Thank you for your kind review, We hope to see you again soon

Valutata 5 stelle su 5

Great service & Fast delivery

Can't fault any of my orders placed with Redec.

Greeted by a friendly chap when I collected an order, and the orders I've had delivered have been by equally friendly and polite guys with very fast delivery!

Can't recommend them enough

3 dicembre 2021
Logo di Redec Industrial Ltd

Risposta di Redec Industrial Ltd

Thank you for your kind review, We hope to see you again soon

Valutata 5 stelle su 5

Best customer service I’ve had in a long, long time…

My positive experience started when I emailed Redec about a barbecue I was interested in and they rang me right back with a response to my question.

And then, when I missed out on the original deal I was looking at, they were able to come up with a different, but equally good deal which I decided to go for.

Finally, when I had some internet issues during payment, they sorted it all out really quickly, ringing me to tell me when everything was all OK.

Nothing seems to much trouble for Redec, and I'm really pleased I decided to buy from them.

Their excellent, personal service makes them my 'go to' online store for all my BBQ kit requirements from now on, along with anything else they've got that I need!l

26 novembre 2021
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Risposta di Redec Industrial Ltd

Thank you for your kind review, We hope to see you again soon

Valutata 5 stelle su 5

Good company

Good company, good prices.

15 novembre 2021
Logo di Redec Industrial Ltd

Risposta di Redec Industrial Ltd

Thank you for your kind review, We hope to see you again soon

Valutata 5 stelle su 5

Super fast delivery

Super fast delivery. Well packaged and exactly what I needed

5 novembre 2021
Logo di Redec Industrial Ltd

Risposta di Redec Industrial Ltd

Thank you for your kind review, We hope to see you again soon

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