One the worst company in Pathlab industry, they provide wrong report and once you raise the concern they have say wait 48 hours we have to check and confirm . In a emergency situation, after... Leggi di più
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Very bad supportcenter. Asking a question through whatsapp. Automated response: it will take 15 minutes to reply. After 3 HOURS no reply. So I call to ask when I get a reply. Than they disconnected... Leggi di più
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I am so proud to Redcliffe guys that they corrected my weight in my report. Actually when I saw my report there all are good but one correction in my weight. I told to redcliffe guys for correction.... Leggi di più
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I had booked a regular blood test in my city. The sample collector did use gloves but was switching between feeding content on his phone and managing the sample bottles before the collection. They sho... Leggi di più
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Dettagli dell'azienda
Informazioni di contatto
H55, 3rd Floor, Sector 63, Electronic City, 201309, Noida, India
- 08988988787
- marketing.digital@redcliffelabs.com
- redcliffelabs.com
2,6
Scarso
465 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
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Le persone hanno visualizzato anche
poor service they will not answer your…
poor service they will not answer your emails and calls
15 aprile 2026
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Risposta di Redcliffe Labs, a Diagnostic Centre in India
Dear Prince, we have noted your concern and apologize for the inconvenience caused. Please share your registered Mobile number or booking ID with us at orm@redcliffelabs.com. Our team will check the issue and get back to you at the earliest with a resolution
One the worst company in Pathlab…
One the worst company in Pathlab industry, they provide wrong report and once you raise the concern they have say wait 48 hours we have to check and confirm . In a emergency situation, after booking they not connect you agin
Edit after their copy paste reply
Reply is - Please be assured that your concern has already been escalated to our concerned team on priority under Ticket No. 3301001 and is currently under detailed review.
According to them-Patient health is something that can be put on hold for their internal investigation.
13 aprile 2026
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Risposta di Redcliffe Labs, a Diagnostic Centre in India
We have noted your concern and apologize for the inconvenience caused. Please share your registered Mobile number or booking ID with us at orm@redcliffelabs.com. Our team will check the issue and get back to you at the earliest with a resolution.
Very bad supportcenter
Very bad supportcenter. Asking a question through whatsapp. Automated response: it will take 15 minutes to reply. After 3 HOURS no reply. So I call to ask when I get a reply. Than they disconnected me…
I wunder how the rest of this organisation works, but not for me.
Even the response here is not honest and reliable. We had about 15 times (mail-)contact. Than didn’t reply anymore…
4 aprile 2026
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Risposta di Redcliffe Labs, a Diagnostic Centre in India
Dear Frans,
we sincerely apologize for the inconvenience caused. Due to a technical issue, your chat was not assigned to an agent, which is why you did not receive a response. We also checked other communication channels but couldn’t find any interaction details. Our team tried reaching out to understand and resolve your concern, however, the calls went unanswered.
Risposta di Redcliffe Labs, a Diagnostic Centre in India
Thank you so much for sharing your valuable feedback! We’re thrilled to know you had a great experience with Redcliffe Labs. Our app offers so much more to enhance your health journey — access your reports anytime, anywhere, track your health progress and get personalized diet plans to help you stay on track. — Team Redcliffe Labs
This is very bad Experience given by…
This is very bad Experience given by team and after 2nd day call me and give you blood Sample again for for test .. Yesterday once call appointed date 1.03.2026 8 to 9 clock am but till not Waiting for Sample collection
1 marzo 2026
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Risposta di Redcliffe Labs, a Diagnostic Centre in India
Dear Lotan, we have noted your concern and apologize for the inconvenience caused. Please share your registered Mobile number or booking ID with us at orm@redcliffelabs.com. Our team will check the issue and get back to you at the earliest with a resolution
Thanks
Team Redcliffe Labs
Nobody’s picked my calls .my booking …
Nobody’s picked my calls .my booking date 01-03-26 but nobody’s picked my calls . No customer carve, no executive no manager . What the hell is this. Timing 7-8 but nobody’s picked my calls , please don’t ho with this lab
1 marzo 2026
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Risposta di Redcliffe Labs, a Diagnostic Centre in India
Dear Manoj, we have noted your concern and apologize for the inconvenience caused. Please share your registered Mobile number or booking ID with us at orm@redcliffelabs.com. Our team will check the issue and get back to you at the earliest with a resolution
Thanks
Team Redcliffe Labs
I am using redcliff past 4 years and…
I am using redcliff past 4 years and their services is really good and report accuracy is also good
14 febbraio 2026
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Risposta di Redcliffe Labs, a Diagnostic Centre in India
Dear Rajesh,
We truly appreciate your kind words! It’s great to hear that your experience with Redcliffe Labs has been positive. Remember, with our app, you can easily access reports anytime, track your health improvement, and even get free personalized diet plans.
Stay healthy, and let’s continue this journey together!
— Team Redcliffe Labs
Comprehensive allergy panel test essential
I'm Shivangi Kumari. My booking ID is 15479638. I have been a regular customer of Redcliffe lab. But this time they proved they are a fraud. I'm allergic to a lot of things such as all types of dust and dust mites. However, their report shows negative. Out of 240 parameters, not even one parameter is positive. I'm a patient of allergic rhinitis. I need refund because what they have reflected in the report is a joke.
13 febbraio 2026
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Risposta di Redcliffe Labs, a Diagnostic Centre in India
Dear Shivangi,
We truly understand your concern and regret the inconvenience caused. We attempted to reach you multiple times to discuss this further.
As per the last discussion with the team, your sample was re-run for verification, and the results remained consistent. There is no discrepancy in the reports, and the findings are accurate as per the testing performed.
We completely empathize with your situation and understand how important this is for you. If you still have any doubts or would like a detailed clarification, please feel free to write to us at orm@redcliffelabs.com. We are here to support you and will be happy to assist further.
Thanks
Team Redcliffe Labs
Great conversation by Redcliffe
I am so proud to Redcliffe guys that they corrected my weight in my report. Actually when I saw my report there all are good but one correction in my weight. I told to redcliffe guys for correction. Within a minute they corrected that and send me a correct updated report for me.
Thanks to member of Redcliffe
11 febbraio 2026
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Risposta di Redcliffe Labs, a Diagnostic Centre in India
Dear Raman,
Thank you so much for your kind words!
We’re glad we could quickly correct the report and resolve your concern. At Redcliffe Labs, we always strive to ensure accurate reports and a smooth experience for our customers.
Your appreciation truly motivates our team!
Thanks
Team Redcliffe Labs
1 Pathetic
1. When the sample collector opened his bag, I saw many blue gloves lying loose and there were many test tubes also with it.
2. He collected my sample without wearing the gloves. When I questioned him he said the gloves were of smaller size.
3. The urine collection container also was lying in the mess in his bag. It was not even in a sealed bag. How can you ensure that the container was sterile?
3. MOST IMPORTANT: I AM A FEMALE BUT THE REPORT SHOWS MR....
AND THE REPOT READING IS SHOWN FOR MALE READINGS. THE READING MAY BE SHOWN AS NORMAL BOCZ ITS IN THE GIVEN RANGE FOR MALES, BUT MAY BE NOT NORMAL FROM FEMALE RANGE REF.
HOW DO I KNOW WHETHER THIS REPORT IS CORRECT OR NOT.
PL CHECK MY REPORT AND SEND ME THE CORRECT ONE.
ONE THING FOR SURE IS I AM NOT GOING FOR REDCLIFFE LABS AGAIN.
I ONCE HAD OPTED FOR METROPOLIS AND I WAS REALLY IMPRESSED BY THE CLEANLINESS OF THE SAMPLE COLLECTOR, SO ORGANISED AND SYSTEMATIC. EVEN THE URINE CONTAINER WAS IN A SEALED PLASTIC BAG. I ONLY WENT FOT REDCLIFFE BCOZ COST WISE IT WAS A BIT REASONABLE. BUT I AM NOT SATISFIED AT ALL... IN YOUR CASE YOU HAVE CHANGED THE GENDER OF THE PATIENT. SO PATHETIC.
5 febbraio 2026
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Risposta di Redcliffe Labs, a Diagnostic Centre in India
Dear Suja,
We sincerely apologize for the inconvenience and distress caused, and we truly appreciate you taking the time to share your detailed feedback.
As discussed with you over the call, we have taken this matter very seriously. Strict action has been initiated against the concerned phlebotomist, and necessary corrective and preventive measures have been implemented to ensure such lapses do not occur in the future.
We have also thoroughly reviewed your case, corrected the patient gender details, and shared the complete and revised reports with you. Please be assured that report accuracy and hygiene standards are of utmost importance to us, and this experience does not reflect the standards we strive to maintain.
We genuinely regret the experience you had and understand your concerns. If you have any further questions or require additional assistance, please feel free to reach out to us at orm@redcliffelabs.com. Our team will be glad to support you.
Thank you for your patience and for bringing this to our attention.
Team Redcliffe Labs
Worst Pathology lab
Worst Pathology lab . Kept me on 12 hours fasting from 8.00 pm to 8.00 am . Their blood collection was scheduled from 8.00am to 9.00am but They didn’t turned up
Then they call at 9.50am that they are coming
14 hours fasting , pathetic. I am diabetic , my glucose levels could have gone down
24 gennaio 2026
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Risposta di Redcliffe Labs, a Diagnostic Centre in India
Dear Anurag
We understand your concern and apologize for the inconvenience caused. Please share your registered Mobile number or booking ID with us at orm@redcliffelabs.com. Our team will investigate the issue and get back to you for quick resolution.
Thanks
Team Redcliffe Labs
Risposta di Redcliffe Labs, a Diagnostic Centre in India
Dear Amar,
Thank you so much for sharing your valuable feedback!
We’re thrilled to know you had a good experience with Redcliffe Labs. Our app offers so much more to enhance your health journey access your reports anytime, anywhere, track your health progress and get personalized diet plans to help you stay on track.
— Team Redcliffe Labs
Very poor service by Redcliffe Labs
Very poor service by Redcliffe Labs. I booked a blood test online and was told to continue my previous package. I trusted them and booked without rechecking, but when the reports came, several tests were missing. Instead of taking responsibility, their team blamed me for not checking the package details. A customer cannot remember test lists every time. Highly disappointing experience and unprofessional support.
14 dicembre 2025
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Risposta di Redcliffe Labs, a Diagnostic Centre in India
Dear Pushkar,
We understand your concern and apologize for the inconvenience caused. Please share your registered Mobile number or booking ID with us. Our team will investigate the issue and get back to you for quick resolution.
Thanks
Team Redcliffe Labs
They do not have butterfly needles for…
They do not have butterfly needles for elderly patients
12 dicembre 2025
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Risposta di Redcliffe Labs, a Diagnostic Centre in India
Dear KK,
Thank you for sharing your concern. We do have butterfly needles available, especially for elderly patients and difficult veins. To help us check this specific case and take necessary action, we request you to please share your booking ID and contact details at orm@redcliffelabs.com . We’ll look into this on priority and assist you accordingly.
Thanks
Team Redcliffe Labs
Good pathology services well behaved…
Good pathology services well behaved staff and the most important thing received my reports on time.Planning to be a franchise partner with Redcliffe. Great work guy’s!
3 dicembre 2025
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Risposta di Redcliffe Labs, a Diagnostic Centre in India
Dear Trapzaap,
We truly appreciate your kind words! It’s great to hear that your experience with Redcliffe Labs has been positive. Remember, with our app, you can easily access reports anytime, track your health improvement, and even get free personalized diet plans.
Stay healthy, and let’s continue this journey together!
— Team Redcliffe Labs
Pathetic pre collection service
Pathetic pre collection service. They are clueless and no system followed. Wanted to take my insurance scheduled test with them howeverthere was no intimation nor calls as in when the test is scheduled. But when I opted for a direct visit request, got many calls and trying to help out.
2 dicembre 2025
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Risposta di Redcliffe Labs, a Diagnostic Centre in India
Dear Aar Keo,
We understand your concern and apologize for the inconvenience caused. Please share your registered Mobile number or booking ID with us. Our team will investigate the issue and get back to you for quick resolution.
Thanks
Team Redcliffe Labs
Pathetic lab
Pathetic lab. Inexperienced phlebotomists.
They don't give the reports on time and when you request expediting the reports, they will give you inaccurate reports doing guesswork after asking the clinical history of the patient. They have no business knowing the clinical history of the patient. But they didn't actually perform the tests accurately in time, so they force the patients to reveal the clinical history so their unqualified pathologists can concoct an inaccurate report based on guesswork and not on actual blood parameters.
30 novembre 2025
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Risposta di Redcliffe Labs, a Diagnostic Centre in India
Dear Dr Jaskaran,
We understand your concern and apologize for the inconvenience caused. Please share your registered Mobile number or booking ID with us. Our team will investigate the issue and get back to you for quick resolution.
Thanks
Team Redcliffe Labs
Good service
The Redcliffe labs app is so fast and giving on-time , authentic reports … all the healthcare service is so affordable and good
24 novembre 2025
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Risposta di Redcliffe Labs, a Diagnostic Centre in India
Dear Sufiyaan,
We truly appreciate your kind words! It’s great to hear that your experience with Redcliffe Labs has been positive. Remember, with our app, you can easily access reports anytime, track your health improvement, and even get free personalized diet plans.
Stay healthy, and let’s continue this journey together!
— Team Redcliffe Labs
This redcliffe app is so good by giving…
This redcliffe app is so good by giving their affordable and fast service ... All type of healthcare services i found here and the reports are also on time
30 novembre 2025
Non scritta su invito
Risposta di Redcliffe Labs, a Diagnostic Centre in India
Dear Shahana,
We truly appreciate your kind words! It’s great to hear that your experience with Redcliffe Labs has been positive. Remember, with our app, you can easily access reports anytime, track your health improvement, and even get free personalized diet plans.
Stay healthy, and let’s continue this journey together!
— Team Redcliffe Labs
Redcliffe lab of authentic service
The service of redcliffe labs is so affordable and fast .. All kind of healthcare service i found in this app which i feel is very authentic and on- time reports
30 novembre 2025
Non scritta su invito
Risposta di Redcliffe Labs, a Diagnostic Centre in India
Dear Shifa,
We truly appreciate your kind words! It’s great to hear that your experience with Redcliffe Labs has been positive. Remember, with our app, you can easily access reports anytime, track your health improvement, and even get free personalized diet plans.
Stay healthy, and let’s continue this journey together!
— Team Redcliffe Labs
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