Best rate I found for recycling a Oneplus 15. I did have a delay in getting the device evaluated as it had a lock on it (my fault) but once resolved, I was paid instantly
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Scopri cosa dicono le persone
Sold my Mum's old Realme 7 Pro and my partner's Oppo A72. Both in immaculate condition, but these guys didn't send one single stupid question. Just an email to confirm receipt (and that they're b... Leggi di più
L'azienda ha risposto
Slow, unprofessional and using con tactics. Firstly, they will give you high quote, best out of others. Then they will take a week to asses the phone and come back with some rubbish findings to reduce... Leggi di più
Awful service. AVOID, absolute con artists. Phone sent in perfect condition, in protective case and screen protector, bubble wrapped in bag, to be told the phone is damaged took pictures prior to... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
RecyclePro is one of the UK's renowned names for IT Disposal and asset management services. In the ever dynamic and progressive society, the need for a holistic and integrated IT Disposal solution was inevitable. To cater to this need for a comprehensive and fully integrated IT disposal solution in the most environmentally sensitive way, Recycle Pro offers a unified approach to the responsible disposition of redundant IT assets and equipment. Our one of a kind IT management services cover all aspects - from gathering to transfer and reusing, the process is carefully laid out to evacuate and discard IT hardware in the most secure and eco-friendly manner without adversely affecting the environment. Geared with extensive knowledge of second user market and protracted experience in IT refurbishment and restoration, have the required acumen to furnish our clients with fair and deep discounts for the products they seek. Our ethos has consistently been that reusing ought to be anything but difficult to urge the larger part to take part by taking out the issues that prevent numerous individuals from reusing. To this end, we endeavor to give the least complex and most forward-thinking legislative reusing solution, upheld by a friendly and learned client administration group that can support every one of our accomplices and customers with negligible exertion. Thereby, promoting sustainable consumerism without affecting future generations.
Informazioni di contatto
Regno Unito
- info@recyclepro.co.uk
- recyclepro.co.uk
3,4
Nella media
448 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great price offered and received.
Great price offered and that was the price I got. Swift payment and easy to deal with. Would certainly recommend from my experience.
27 settembre 2022
Risposta di Recycle pro
Thank you for the great review! We’re so happy you loved your experience and we look forward to working with you again in the future! :)
Quick turnaround and fast payout
Quick turnaround and fast payout. The trade-in I received was well above other similar companies. Most impressed.
4 ottobre 2022
Non scritta su invito
Risposta di Recycle pro
Thank you so much for your kind words, Ian. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! :)
Reported to trading standards
My phone was sent in great condition, no scratches to the casing or screen. After 2 days of no response I received an email with photos of a different phone with numerous scratches and damage to the screen. They offered me £150 less than originally quoted. Not impressed and I got my phone returned. Will never use again.
22 settembre 2022
Non scritta su invito
Risposta di Recycle pro
Hello Craig,
I am sorry to hear that you were not satisfied with our evaluation. We wish we never had to reevaluate any device but unfortunately when devices are sold in good condition and they turn out to be faulty or in bad condition.
we have a team of well experienced technicians and condition checkers whose soul job is to make sure that industry's cosmetic standards are met before bringing devices back into the market.
I can fully understand it was not what you'd hope for but we still offered you the top price compared to our competitors. we also do offer a free return service incase you are not satisfied with reevaluation.
I would like to apologise for any inconvenience it may have caused you.
Best Wishes
Very quick service and payment transfer…
Very quick service and payment transfer and got the amount that was estimated.
Very happy.
Will use again in the future.
29 settembre 2022
Non scritta su invito
Risposta di Recycle pro
Hi Scott,
Scott, thank you for the great review! We’re so happy you loved your experience and we look forward to working with you again in the future! :)
Paid in Full the next day after…
Paid in Full the next day after receiving product, was some backlog in warehouse as I understand this must be a busy time due to iPhone upgrades. Recycle pro provided by far the highest price on compare and recycle and not a single penny was knocked off. Will definitely use again when I next upgrade
24 settembre 2022
Non scritta su invito
Risposta di Recycle pro
Hi Richard.
Thank you so much for your kind words.
We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! :)
Phone
I only gave 4 because I had to chase the order because it was 3 weeks from sending and I hadn't heared anything very quick after that.
9 settembre 2022
Risposta di Recycle pro
Hi Ann,
Apologise for the delay due to Royal mail strikes we received high numbers of order together that casuse to delay otherwise we paid to our cusromers within 24 hours.
Regards
Sam
Risposta di Recycle pro
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! :)
Great firm to deal with
Great firm to deal with. Have used them before and fully recommend them if you want the best service and price for your items.
12 settembre 2022
Non scritta su invito
Risposta di Recycle pro
Dear Karen,
“Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.”
Regards
Sam
Risposta di Recycle pro
Thank you so much for your kind words, Steve. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.
We look forward to working with you again in the future! :)
very professional and quick phone sale
very professional and quick. paid quickly and what was offered.
8 settembre 2022
Risposta di Recycle pro
Dear Karen,
“Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.”
Regards
Sam
Risposta di Recycle pro
I am sorry to learn that you were not satisfied.
You selected good condition however your device was in worn condition it has deep scratches on the screen. I also send you an email with images of your screen that clearly shows deep scratches I also asked from you that due to deep scratches we have to revise the quote and you reply back that you are agree with revise quote. We using professional cameras and scanners to get that picture with scratches and about unpackaging process we use no sharp or hard tools/surface dust free rooms and we have the expert team who checked the devices. We try our best to satisfy our customer and we always pay the highest quote and if the customer is not agreed to the revised quote, we returned the device free of cost.
I would again like to apologise for the inconvenience you might have faced.
Didn’t sound very professional when I called for a label follow up
Didn’t receive a label so I called too and am a but concerned as it took ages for a gentleman to answer and then he kept dropping his phone and sounded very unprofessional. Perhaps he was working from home but I think I don’t feel confident anymore to sell my phone here. Have requested them to cancel my order request and delete all my records and confirm as part of Information security
14 settembre 2022
Non scritta su invito
Risposta di Recycle pro
Hello, Poonam
I'm sorry you have that opinion.
We are unable to hear you well because of an internet problem, and the calls were disconnected, but we have sent you an email with all the information. We are a legitimate business that operates according to all operational rules.
Please don't worry about it because we remove all client information when an order is completed or cancelled.
Regards
Sam
Persistent
Despite some issues with passwords which where actually numbers which shouldn't have been in there anyway some we good communication got there in end.
1 settembre 2022
Risposta di Recycle pro
Brian, thank you for the great review! We’re so happy you loved your experience and we look forward to working with you again in the future! :)
Terrible
Terrible. Told me the phone was worth £46 pounds. When they received it they said they could only pay £16 because it had big scratches across the back. They sent photos which I don't even believe were of my phone. Luckily I had taken photos before I sent it. Anyway 3 days and numerous emails later I managed to get £30. Was just a lot of hassle.
10 settembre 2022
Risposta di Recycle pro
Hi Luke,
I apologise for the inconvenience.
We sent you images as a proof that your phone has scratches , hence we had to revise accordingly. I ask you to we will return your device but you said it is damage in the in-transit and you ask £30 and we pay you £30 as per your request. We are always on our customers side and always return the device without any charges if customer chooses too even in this case, we would have done the same if revised quote was not agreed upon.
I would again like to apologise for your experience.
Step by step guide and keeped informed…
Step by step guide and keeped informed all the way through, with prompt payment to
6 settembre 2022
Risposta di Recycle pro
Cath, thank you for the great review! We’re so happy you loved your experience and we look forward to working with you again in the future! :)
Updated review
Did not add my device to system resulting in a delay in payment.
Had to chase up but payment was made immediately after correspondence.
12 settembre 2022
Non scritta su invito
Risposta di Recycle pro
Dear Melanie,
Thank you for this review, due to technical glitch device is not added to sysyem. We try our best that it will not happen again.
We look forward to working with in the future.
Best wishes
Thank you.
Regards
Sam
Risposta di Recycle pro
We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.
We look forward to working with you again in the future! :)
I was a bit concerned at first
I was a bit concerned at first, as I had been caught out by another recycling company, but no complaints on this occasion, replied quickly to any e mails and answered my questions, payment was prompt, thanks to all
9 settembre 2022
Non scritta su invito
Risposta di Recycle pro
Thank you so much for your kind words, Andrew. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.
We look forward to working with you again in the future! :)
Not a bad price for my phone
Not a bad price for my phone
No review of quote
Happy customer 😊
9 settembre 2022
Non scritta su invito
Risposta di Recycle pro
Terry, thank you for the great review! We’re so happy you loved your experience and we look forward to working with you again in the future! :)
Phones
Well I did send 3 phones, 1 phone I know was cracked so I got £5, but the other 2 were perfect and I expected to get my £28 and £34, then I got a email saying one of my phones were damage and I would get £5, I did email back saying that's not my phone but he just sent the same pic showing me the damage, I felt this was unfair, but also my fault for not taking my own pic,s! I got £34 for the other phone
7 settembre 2022
Risposta di Recycle pro
Hi Andrea,
I apologise for your bad experince.
We received your 1 device abd cracked abd the other two devices in B condition so we pay you accordingly. We try our best to pay the highest value to customers.
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