Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

Best rate I found for recycling a Oneplus 15. I did have a delay in getting the device evaluated as it had a lock on it (my fault) but once resolved, I was paid instantly

Valutata 5 stelle su 5

Sold my Mum's old Realme 7 Pro and my partner's Oppo A72. Both in immaculate condition, but these guys didn't send one single stupid question. Just an email to confirm receipt (and that they're b... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

Slow, unprofessional and using con tactics. Firstly, they will give you high quote, best out of others. Then they will take a week to asses the phone and come back with some rubbish findings to reduce... Leggi di più

Valutata 1 stelle su 5

Awful service. AVOID, absolute con artists. Phone sent in perfect condition, in protective case and screen protector, bubble wrapped in bag, to be told the phone is damaged took pictures prior to... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di riciclaggio e sbloccaggio cellulari
  2. Grossista di apparecchiature elettroniche

Informazioni fornite da varie fonti esterne

RecyclePro is one of the UK's renowned names for IT Disposal and asset management services. In the ever dynamic and progressive society, the need for a holistic and integrated IT Disposal solution was inevitable. To cater to this need for a comprehensive and fully integrated IT disposal solution in the most environmentally sensitive way, Recycle Pro offers a unified approach to the responsible disposition of redundant IT assets and equipment. Our one of a kind IT management services cover all aspects - from gathering to transfer and reusing, the process is carefully laid out to evacuate and discard IT hardware in the most secure and eco-friendly manner without adversely affecting the environment. Geared with extensive knowledge of second user market and protracted experience in IT refurbishment and restoration, have the required acumen to furnish our clients with fair and deep discounts for the products they seek. Our ethos has consistently been that reusing ought to be anything but difficult to urge the larger part to take part by taking out the issues that prevent numerous individuals from reusing. To this end, we endeavor to give the least complex and most forward-thinking legislative reusing solution, upheld by a friendly and learned client administration group that can support every one of our accomplices and customers with negligible exertion. Thereby, promoting sustainable consumerism without affecting future generations.


Informazioni di contatto

3,4

Nella media

TrustScore 3.5 su 5

448 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,4

Tutte le recensioni

(448)

10 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Quick and friendly

I found this business on a comparison site and the process was easy. Sam was helpful when I had any queries. Once the item was received by them the payment was processed quickly. Would use this business again to sell a phone.

1 dicembre 2023
Non scritta su invito
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Risposta di Recycle pro

Hi Christine,,,Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Recyclepro. We look forward to serving you for many years to come!”

Valutata 5 stelle su 5

Used recycle pro in the past never let…

Used recycle pro in the past never let me down, used it in the present never let me down and I will use it in the future as I’m sure they won’t let me down. Always sort me out and would recommend them 100%.

1 dicembre 2023
Non scritta su invito
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Risposta di Recycle pro

Hi Saim, thank you so much for your support and confidence for our company,we are really happy to have such a good review showing your satisfaction in the past, present and hoping to see you again dealing with us in future.

Valutata 5 stelle su 5

The service received was excellent…

The service received was excellent great customer contact kept fully updated

7 novembre 2023
Non scritta su invito
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Risposta di Recycle pro

Thank you Nick for showing your satisfaction with great appreciating words, we always welcome you to our company, hope to hear from you again to provide you our services in future.

Valutata 1 stelle su 5

Don't use these scammers

Firstly this review would be zero star's if it was possible on Trustpilot. Like many I received an excellent offer to recycle my old mobile phone and then upon receipt the offer is drastically reduced claiming damage to the device. My device was in pristine condition when posted and was sent off in it's original box and securely wrapped in a bubble wrap package. They sent photos of scratches to the screen, there's inconsistencies with the photos as one shows a scratch near the power button and another none. Also one appears to show a scratch with the end of the scratch lifting from the screen and having a reflection on the screen, how's that possible unless you are trying to deliberately alter the appearance of the phone. These scammers are deliberately offering the highest value so you send off the phone then they add minor blemishes to it to reduce your offer in the hope that you just accept the revised offer. They know that they will still make a sufficient profit because of the high volume of devices they receive with their initial offers that they have no intention of honouring. I requested my device back and the condition has been changed, they also failed to return the original box that it was sent off in. My next action will be to contact Trading Standards and as many other consumer protection sites as business practices like this needs to be addressed urgently.

19 ottobre 2023
Non scritta su invito
Logo di Recycle pro

Risposta di Recycle pro

Hi Harry, I am really sorry for the inconvenience caused as you are not happy with the offer.
Our technical team is bound to check the device as soon as they receive the parcel and take the images of the device with a professional camera with every aspect and also the valuation team place the best offer while keeping a very little margin of profit for the company just to make our customers happy and satisfied.

We can assure you that handle all items with the utmost care.
As the price of your device when you placed order on our website was £167 for the Good condition but on assessment found some scratches on it so revised as per the condition of the device.

Valutata 5 stelle su 5

No complaints from me

No complaints from me. Sam needed info from me and when I sent it to him, payment was sent.
Good communication. Fair price paid.

22 settembre 2023
Non scritta su invito
Logo di Recycle pro

Risposta di Recycle pro

Hi Ruth, Thank you so much for taking the time to leave us a great review!

We are pleased to hear about your positive experience with Recyle Pro, and hope that you will continue to use our services in the future!

Valutata 1 stelle su 5

Cowboys- don't deal with them

Cowboys- don't deal with them - you will be shafted

Sold my iPhone- they received on 16/09/23. No answer from them for 5 days then I asked for update. The update was that my phone has a scratch and reduced quote of £100 less. I can not argue about that they have the goods and can say anything that suits them.

I wonder what the price of my phone would be If I want to buy it back.

I wish I read the reviews before selling to this company.

21 settembre 2023
Non scritta su invito
Logo di Recycle pro

Risposta di Recycle pro

Hi Mukunda, I really apologize for the inconvenience caused that you are unhappy with our offer.
Our technical team is bound to check the device as soon as they receive the parcel and take the images of the device with a professional camera with every aspect and also the valuation team place the best offer while keeping a very little margin of profit for the company just to make our customers happy and satisfied.

Valutata 5 stelle su 5

Excellent service

I used Recycle pro to sell my phone. The whole process was easy, communication with Sam was great. Excellent service I will recommend.

15 settembre 2023
Non scritta su invito
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Risposta di Recycle pro

We always try our best to offer the best price to our customers according to the condition of the device.

“We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.”

Valutata 1 stelle su 5

FRAUDULENT COMPANY - Do not use!!

Ordered my device before the new iPhone announcements. 2 days later they said there was a system “glitch” and as such the value has dropped from £600 to £540.
Completely unacceptable and is fraudulent, the real reason is just to increase their own profits whilst they fob you off. DO NOT use this company - use another more reliable company.

14 settembre 2023
Non scritta su invito
Logo di Recycle pro

Risposta di Recycle pro

Hi Valued Customer, I really apologize that you faced inconvenience with the change of price of your Iphone, as the prices were reduced throughout in competitive market for this brand so we also had to match the same but unfornately due to a glitch in the system old pricing were published on the website.
As now the matter is sorted out and we are ready to serve you again without missing a single chance to make you happy with our services.

Valutata 1 stelle su 5

I sent my pixel 7 to them on the 10th…

I sent my pixel 7 to them on the 10th of August I get an email on the 12th saying they received the phone and once it's been checked payment will be made in 24 hours, I emailed them on the 15th to find out the progress of the order and they didn't reply on the 16th when still I hadn't had payment or response I emailed again and told them I would escalate this if they didn't reply, I got an email back saying sorry for the delay payment will be in my account that day,I actually got payment today 17th a week after posting, luckily I wasn't desperate for the money I was annoyed though, not only didn't the pay when they said they would they didn't keep me updated and I didn't even know if they was paying the quoted amount untill the payment went in and I could see it in my bank, personally I'd suggest if your selling to avoid these especially if your in need of money try selling private or going into a store.
I'll never use these again that's definite

10 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Using Recycle Pro to sell a phone that…

Using Recycle Pro to sell a phone that I was no longer using was so simple and easy to do! I was kept up to date with the process throughout and got a reply to any queries literally within 10 minutes! From them receiving my phone to payment was so quick. I was very impressed and will definitely be using them in future

11 agosto 2023
Non scritta su invito
Logo di Recycle pro

Risposta di Recycle pro

Hi Ricky, Thank you so much for your kind words. We really appreciate taking the time out to share your experience with us. We count ourselves lucky for you customers like you.

We look forward to working with you again in the future! :)

Valutata 5 stelle su 5

Hassle free.

Excellent service considering it took only 5 days till payment showed up in my account. Updated texts from Sam were also available keeping me informed about progress. If 10 stars were available I would give you 10. Cheers.

12 agosto 2023
Non scritta su invito
Logo di Recycle pro

Risposta di Recycle pro

Hi Frank, Thank you so much for your generous reviews,we always strive our best to make our valuable customers happy and satisfied with our offers and services.
Your five star rating is an appreciation and a boost to our confidence to make our cutomers come again.......waiting for your next order to get the remaining 5 stars out of 10.

Valutata 1 stelle su 5

Won’t give the price they say

Sent my phone in. Had to chase up whether it arrived or not. Got an offer back £63 less than what was offered citing 1b condition or something. Asked for phone back and it came back without the box I had sent it in. Used webuyanyphone who valued it at a similar price and gave that price. Go to them not this company.

19 luglio 2023
Non scritta su invito
Valutata 2 stelle su 5

Phone sent in perfect condition

Phone sent in perfect condition, bubble wrapped in bag, but 2 days later I've received email that my phone has some scratches and they reduce money to pay from £65 to £40. I tried to reply that I disagree because I knew my phone was in immaculate condition , but every time my email was failed to send. Next day after few phone calls they increased my money to £50. So be ready they pay less than offered. I give 2 stars only for fast money transfer.

26 luglio 2023
Non scritta su invito

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