Being able to phone and quite quickly speak to a human. Very helpful operators. Very easy to transfer money from my bank, and Recognise immediately let you know you've deposited money by message and e... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Polite & efficient staff. User friendly web site. Easy to make application. Prompt replies on telephone.
L'azienda ha risposto
My experience with Recognise Bank during the past 3 years has been exemplanary and very helpful staff and hence continuing to further with them at premium good value interest rates. I can recommend... Leggi di più
L'azienda ha risposto
I found it difficult to understand in the App that I had to open a current account (which I didn't want) and chose a Debit Card (I didn't want one) before I could open a savings account. To fund the... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Recognise Bank was founded in 2017 by experienced business owners who recognised the disconnect between traditional business banking and the needs of modern SMEs. We were frustrated with the lack of understanding, certainty and flexibility offered within the industry. In short, we believed that we could build a better bank. And so, we did. We received our banking licence in 2021 and quickly grew our community of loyal business and personal customers, with the help of our dedicated, diverse, and expert team. Recognising our customers is at the heart of what we do. Today, our hard work and customer centricity is demonstrated by our excellent rating on Trustpilot. We offer a range award-winning, secure FSCS protected savings accounts with competitive interest rates for individuals and businesses alike. Recognise Bank is authorised by the Prudential Regulatory Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the Prudential Regulatory Authority (PRA). Our eligible saving products are protected by the Financial Services Compensation Scheme (FSCS) up to £85,000 for individuals and businesses and £170,000 for joint accounts. We also offer a range of specialist lending products, and we aim to be as flexible as possible with all of our offerings and services, no matter what your business needs. It’s why our customers, brokers and partners love working with us.
Informazioni di contatto
6a Austin Friars, EC2N 2HA, London, Regno Unito
- 0345 872 7888
- support@recognisesavings.co.uk
- recognisebank.co.uk
4,7
Eccellente
855 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di Recognise Bank
Hi Christine, thank you for sharing your feedback. We are pleased that you found our website easy to navigate and the account opening instructions clear and informative.
A Cautionary Tale - Bad Experience
A word of warning to prospective customers of this so called "Bank".
I tried to open a one year fixed saver only to receive multiple conflicting emails about how to deposit funds i.e, the Reference was "Application Number" in the first email and the "Account number" in the second email.
Given this and the fact that the actual Account No / Sort code given was listed as Clear Bank LTD and NOT Recognise Bank, red warning signs were going off. The whole thing seemed suspicious and amateurish.
I decided to fire off an email to the support team in order to assuage my fears that this might be a scam. To say the response was wholly insufficient would be an understatement. They didn't even address my concerns at all.
After such a poor experience, trusting my savings with them is unthinkable. Would not recommend dealing with this company at all.
8 giugno 2026
Non scritta su invito
Risposta di Recognise Bank
Hi Ben, thank you for your feedback, and we’re sorry to hear about your concerns.
To clarify, the different references provided in our emails are intentional. Before your account is fully opened, funding can be made using your application reference. Once the account is live, you’re then asked to use your account number. Both references are valid and would successfully credit your account.
Regarding ClearBank, this is our clearing bank partner and is used to process payments securely. This is referenced in our FAQs to help explain why their details appear when making transfers.
We’re sorry that our earlier response didn’t fully address your concerns, and we appreciate your feedback on this.
If you’d like to discuss things further, please contact us on 0345 872 7888 (Monday to Friday, 9:00am–5:00pm), where we’d be happy to help.
Risposta di Recognise Bank
Hi, thank you for your review. We’re glad you received great, personal, and prompt service.
Excellent experience getting up and running!
All is absolutely excellent here : the online interface is first-class : communication is flawless.
My Savings Bond was up and running in seconds : email confirmation at each stage of the process was instant : confirmation of payments [text and email] arrive either immediately [if sent *during* the working day] otherwise first thing the next day.
The interest rate was Top of the League Tables, too.
A model of how online investment through fixed-rate savings accounts ought to be.
1 giugno 2026
Risposta di Recognise Bank
Hi Graham, thank you for your review. We're glad to hear that you had a good experience opening an account. We really appreciate your feedback.
Risposta di Recognise Bank
Hi, thank you for sharing your feedback. We really appreciate you sharing your experience!
Easy set up and very fast confirmation…
Easy set up and very fast confirmation of deposits
1 giugno 2026
Risposta di Recognise Bank
Hi, thank you for your review. We’re pleased to hear you found the setup easy and the deposit confirmation fast.
Easy-to-open & competitive fixed rate bond account
I recently opened a fixed-rate bond with Recognise Bank. The account creation process was easy to follow online. Competitve interest rate. So far so good...
3 giugno 2026
Risposta di Recognise Bank
Hi James, thank you for your review. We’re glad to hear the account setup was easy to follow and that you’re happy with the competitive rate.
Polite
Polite, helpful, friendly customer service.Products competitive. As a new customer very pleased.
2 giugno 2026
Risposta di Recognise Bank
Hi Barry, thank you for your review. We’re pleased to hear that you found our customer service polite, helpful, and friendly, and that our products are competitive. We really appreciate your feedback.
Risposta di Recognise Bank
Hi Alison, thank you for your feedback. We’re pleased to hear you found the account opening process nice, easy, and secure.
Risposta di Recognise Bank
Hi Rae, thank you for your review. We're happy to hear that you found the service friendly, competent and trustworthy.
Risposta di Recognise Bank
Hi, thank you for your review. We're happy to hear that you found it easy to access and that the notifications keep you updated promptly.
Risposta di Recognise Bank
Hi Joanne, thank you for your review. We're pleased to hear that you had a good experience saving with us.
Opening a Savings Account
The process for opening a Fixed Interest Savings Account and depositing money was quick, seamless and extremely easy. All done online using easy to follow instructions. Money transfers done in minutes rather than days, thus allowing interest to be earned virtually immediately. Very impressive.
1 giugno 2026
Risposta di Recognise Bank
Hi, thank you for your review. We're pleased to hear that you found our account opening process quick and seamless. We really appreciate your feedback.
Good clear information and very helpful…
Good clear information and very helpful staff when i make telephone contact.
1 giugno 2026
Risposta di Recognise Bank
Hi, thank you for your review. We're pleased to hear that you had a good experience with our customer service team.
straightforward and attractive rates…
straightforward and attractive rates made opening an account a no brainer.
28 maggio 2026
Risposta di Recognise Bank
Hi Rob, thank you for your review. We're happy to hear that you enjoyed our attractive rates.
Fantastic!
So easy to navigate. Clear website. Communication brilliant. Love that at each deposit you receive notification.
Will recommend to others! Thank you and well done!
31 maggio 2026
Risposta di Recognise Bank
Hi, thank you for your review. We're pleased to hear that you found our website clear and the communication was brilliant. We really appreciate your feedback.
Very fast service
30 maggio 2026
Risposta di Recognise Bank
Hi Ian, thank you for your review. We're happy to hear that you found our service fast. We really appreciate your feedback.
Easy process to open an account on-line.
29 maggio 2026
Risposta di Recognise Bank
Hi, thank you for your review. We're pleased to hear that you found our account opening process easy.
Fixed rate bonds
Was looking for fixed rate bond and found Recognise bank. Very competitive interest rate for 1 and 2 year fixes and very easy/straightforward to open and fund account with great communication throughout, including when deposits received. Would recommend
1 giugno 2026
Risposta di Recognise Bank
Hi Gillian, thank you for your review. We're pleased to hear that you found our account opening process straightforward and easy.
An Impressive Challenger Bank with a Well-Run Website.
The process of opening a new account and interfacing with a new customer was smooth and slick. The only fly in the ointment occurred at the authentication process for the nominated bank account. Not only did it take considerable time for the verification code to arrive by post, but on use, the code was flagged as invalid several time, even though I was pretty sure I typed in the correct code. But then, when I finally gave up after many unsuccessful attempts, an email appeared which said that the nominated bank account had been verified - rather confusion don't you think so?
1 giugno 2026
Risposta di Recognise Bank
Hi, thank you for your review. We're pleased to hear that you found our account opening process smooth. Your comments around the nominated bank account authentication have been noted and will help us improve our verification process. We really appreciate your feedback.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.