Rebus - Trusted Mortgage AdviceRecensioni 

515
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

If there is any thing more than 5 star, should be rated to Rebus. From getting my AIP and Morgage approval, Hassan has been wonderful, broker,he knows what to do at every point, he is dedicated to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We just bought our first house through the support of this great team lead by Hassan. They made mortgage process seamless and always ready to offer good services. Thank you Hassan, abie and Felix. You... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had an excellent experience with Rebus from start to finish. Buying a home can be stressful, but Neezam made the entire mortgage process smooth, clear, and straightforward. He was always profe... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

So toady I finally got the keys to my house, I really want to thank Lee my mortgage broker for helping me get a mortgage when I lost hope, I thought I wasn't going to get a mortgage after being reject... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Broker di mutui
  2. Broker finanziario
  3. Consulente finanziario
  4. Agenzia di assicurazioni sulla vita

Scritti dall'azienda

Rebus is a dedicated financial advising firm that works to provide all our clients with the highest-quality mortgage advice and ensure that you are fully protected so you can keep up with repayments on your mortgage. Based in Cambridgeshire, we operate throughout the UK, we help our clients in various ways, including face-to-face and on the phone depending on their circumstances. We pride ourselves on our expertise in the mortgage market. Our strong banking relationships ensure high success rates and products for every client.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

515 recensioni

5 stelle
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Solitamente risponde entro 24 ore

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4,9

Tutte le recensioni

(515)

48 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

If there is any thing more than 5 star

If there is any thing more than 5 star, should be rated to Rebus.
From getting my AIP and Morgage approval, Hassan has been wonderful, broker,he knows what to do at every point, he is dedicated to what he does, he make sure he finds a better deal for you. He works with a great team, Felix he is ready to talk to me, when i call, always positive, Abbies i say thank you. To all Rebus team thank you.

19 giugno 2026
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Risposta di Rebus - Trusted Mortgage Advice

Thank you so much for your incredible review. Your kind words truly mean a lot to all of us at Rebus. We’re thrilled to hear that your experience was smooth and positive. On behalf of the entire Rebus team, thank you for trusting us during such an important journey. We’re grateful for the opportunity to help and wish you all the best moving forward.

Valutata 5 stelle su 5

We just bought our first house through…

We just bought our first house through the support of this great team lead by Hassan. They made mortgage process seamless and always ready to offer good services. Thank you Hassan, abie and Felix. You guys are legends

18 giugno 2026
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Risposta di Rebus - Trusted Mortgage Advice

Thank you so much for your wonderful review. It was a real pleasure supporting you through your first home purchase. Hassan, Abbie, and Felix will be thrilled to know their dedication made the process seamless for you. Congratulations on your new home, and thank you for trusting our team.

Valutata 1 stelle su 5

Terminated - not productive at all.

Initially impressed with the reviews of this Broker and I appointed them to deal with a BTL purchase to add to my portfolio.

For context I have several mortgages on numerous properties that need refinancing, remortgaging or indeed buying further properties; an ideal client to retain you would assume!

Started off well and communication and effort was reasonable up to and including a mortgage application.

The valuation on the property was down-valued and thus a new application would need to be made at after this point The Broker (Lee) and his assistant (Abbie) became impossible to deal with.

New figures were given the go ahead to investigate and a week and a half had gone by and not a single point of contact made via email or telephone from either of them. I chased on Monday 15th June and was ignored by both and eventually I terminated my appointment with them the following day.

On the day of termination (16th June) they miraculously then resurfaced, looked at better deals, left me several VM and did all the work they should have been doing a good 7-10 days earlier. At this point it was too late as I had appointed a new broker to take on my purchase.

Says a lot that the only way to get this lot to do anything is to terminate their appointment - which is highly counter-productive when you’ve lost serious time in the house purchasing process.

Would I recommend - absolute not. There are more productive brokers to deal with and to me they came across as lazy, unproductive and felt like they were doing you a favour!

No doubt they will come back with some smart response to deflect the above, rather than just own it.

16 giugno 2026
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Risposta di Rebus - Trusted Mortgage Advice

Thank you for taking the time to leave your feedback, Andrew. We are sorry to hear that you were disappointed with your experience.

To provide some context, you initially enquired with us on 10 March, and once we received the required documentation on 17 March, an Agreement in Principle was secured by 19 March. After your property search was paused in April due to unsuccessful offers, we promptly amended your Agreement in Principle within a matter of hours on 7 May when you found a new property with a higher purchase price, allowing your purchase to progress quickly.

Following acceptance of your offer, your mortgage application was submitted on 15 May, with the valuation taking place as scheduled on 27 May. During this period, the lender requested additional compliance documentation, which was provided a few days later and the application continued to progress.

Unfortunately, on 5 June the lender significantly down-valued the property, which materially affected the borrowing available. This meant the existing application was no longer suitable and required us to reassess the market and consider alternative lenders and products. Given the change in circumstances, this was not a straightforward process.

By 8 June, we had already identified potential alternatives and discussed revised borrowing options with you. When you asked whether additional products were available, we confirmed that the specific options requested were not available from lenders in the current market, while continuing to explore other solutions.

We do acknowledge that communication during the 6 days between 9 and 15 June could have been improved, and we take responsibility for that. More frequent updates should have been provided during this period while we were working through alternative options.

When you informed us on 16 June that you wished to terminate our engagement, this came as a surprise to the team. We immediately attempted to contact you by both telephone and email and continued to explore possible solutions. We appreciate that by this stage you had chosen to appoint another broker.

While we recognise where we fell short and have taken ownership of that, we respectfully feel that the review is harsher than the overall level of service we provided warrants.

We remain disappointed that your experience resulted in a one-star review, as we believe it does not fully reflect the significant work undertaken throughout the course of your application.

Nevertheless, we respect your decision and your feedback, and we will continue to use it to improve our service going forward.

We hope you are able to find a suitable resolution for your buy-to-let purchase, and wish you every success with the next steps.

Valutata 5 stelle su 5

I had an excellent experience with…

I had an excellent experience with Rebus from start to finish. Buying a home can be stressful, but Neezam made the entire mortgage process smooth, clear, and straightforward. He was always professional, knowledgeable, and happy to answer any questions I had along the way.

A special mention also to Abbie, who was incredibly helpful, responsive, and supportive throughout the process.

The team provided outstanding customer service and made me feel looked after every step of the way.

Thank you for helping me secure my new home. I wouldn’t hesitate to recommend Rebus to anyone looking for trusted mortgage advice and lock in the best deal possible for my circumstance.

28 maggio 2026
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Risposta di Rebus - Trusted Mortgage Advice

Thank you so much for your wonderful review. I’m really pleased to hear your experience with Rebus felt smooth and stress free. We truly appreciate your trust and your recommendation. Wishing you all the best as you settle into your new home.

Valutata 5 stelle su 5

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

Excellent service from start to finish. Hassan Hanif was a great help throughout the whole process very professional, responsive, and always happy to answer any questions I had. He made everything clear and straightforward, and kept me updated every step of the way. Highly recommend Rebus Mortgage Advice Peterborough to anyone looking for reliable mortgage advice.

1 maggio 2026
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Risposta di Rebus - Trusted Mortgage Advice

Thank you so much for your fantastic review. We truly appreciate your recommendation and your trust throughout the journey.

Valutata 5 stelle su 5

I highly recommend Hassan Hanif at…

I highly recommend Hassan Hanif at Rebus. From start to finish, he went above and beyond to support us through the process.

He was always incredibly prompt with replies, which made a huge difference, especially when things were moving quickly. As a family with kids, our availability is often limited to late evenings, but Hassan was very flexible and always made time for us, even on weekends.

His advice was clear, honest, and always focused on what was best for us. He took the time to explain everything properly and helped us make informed decisions. Most importantly, he secured us a great mortgage rate and made the whole process feel smooth and stress free.

If you are looking for a reliable, knowledgeable, and genuinely supportive mortgage broker, Hassan is the one to go to! Thank you so much Hassan we really appreciate all your help.

5 maggio 2026
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Thank you so much for your kind words. We truly appreciate your trust - wishing you all the best in your new home.

Valutata 5 stelle su 5

So toady I finally got the keys to my…

So toady I finally got the keys to my house, I really want to thank Lee my mortgage broker for helping me get a mortgage when I lost hope, I thought I wasn't going to get a mortgage after being rejected by 2 mortgage brokers until I found REBUS .. I'm so grateful for your help Lee. Also want to thank Abbie for helping in all the paperwork. Thank you guys so much. I 100 million percent recommend REBUS 👍👍 thank you. #Melody#

9 febbraio 2026
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Risposta di Rebus - Trusted Mortgage Advice

Thank you so much for sharing this Melody. We’re absolutely thrilled for you - getting the keys to your new home is such a special moment. Your determination, patience, and trust in us made all the difference. We’re grateful you chose Rebus, and your recommendation means the world to our whole team.

Valutata 5 stelle su 5

First time buyer on a visa and I can…

First time buyer on a visa and I can only recommend Rebus as your mortgage advisor and broker. Got my mortgage offer within three days of putting forward the application and completed in about 12 weeks. The entire team were really helpful and were readily available to speak to when we needed clarification.

29 aprile 2026
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Risposta di Rebus - Trusted Mortgage Advice

Thank you so much for taking the time to share your experience. We’re delighted to hear that your first homebuying journey on a visa went smoothly and that the team were able to support you every step of the way. We truly appreciate your recommendation and wish you all the best in your new home. If you ever need anything in the future, we’re always here to help.

Valutata 5 stelle su 5

Fantastic team

My parents used rebus for their remortgage, I spoke with Rhys and Abbie throughout most of the process and I could not say enough good things about them. They made it simple and straight forward. Never let us down on a call back and Abbie was brilliant at helping with documents and the solicitors. I highly recommend!

1 aprile 2026
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Risposta di Rebus - Trusted Mortgage Advice

Thank you so much for taking the time to share this - it means a lot. We’re really glad to hear your parents had such a smooth remortgage experience with us. Rhys and Abbie will be over the moon to know their support made a difference. They work incredibly hard to keep everything clear, simple, and stress‑free, so your feedback truly makes their day.

We really appreciate the recommendation and are always here if you or your family need anything in the future.

Valutata 5 stelle su 5

Amazing from first contact to completion

From first contact to completion, they were right there. Rebus is amazing!

20 aprile 2026
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Risposta di Rebus - Trusted Mortgage Advice

Thank you so much for your wonderful review. We’re thrilled to hear that your experience with us felt smooth and supportive. The team at Rebus truly appreciates your kind words and your trust. It was a pleasure working with you!

Valutata 5 stelle su 5

Reliable, professional, and highly recommended.

I've used Rebus twice now to help navigate our mortgage, and both times they delivered an outstanding service. The team were thoroughly professional, incredibly helpful, and took the time to make sure everything was handled properly. It's rare to find a broker you genuinely trust, but I have no hesitation recommending them, and I'll certainly be going back to them when the time comes.

31 marzo 2026
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Risposta di Rebus - Trusted Mortgage Advice

Thank you so much for taking the time to share this wonderful review. We’re delighted to hear that your experience with Rebus has been consistently positive. It means a great deal to know you’ve trusted us twice with your mortgage needs and felt fully supported each time. The team will be thrilled to hear your kind words. We truly appreciate your recommendation and look forward to helping you again when the time comes.

Valutata 5 stelle su 5

What a team and what an excellent…

What a team and what an excellent service. I had no hesitation in returning to Lee to arrange my remortgage after my two year fixed rate ended, and again he didn’t disappoint. Thank you Lee and the Rebus team.

2 aprile 2026
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Risposta di Rebus - Trusted Mortgage Advice

Thank you so much for your wonderful review. We’re delighted to hear you had another great experience and that returning to us for your remortgage felt like the right choice. Your trust means a lot to us. I’ll be sure to pass your kind words on to the whole Rebus team. We’re always here whenever you need us.

Valutata 5 stelle su 5

Excellent Support for Tier 2 Visa Mortgage

I had a very positive experience working with Hassan Hanif at Rebus Trusted Mortgage Advice during my house-buying journey as a Tier 2 (Skilled Worker) visa holder. Hassan provided excellent communication throughout the entire process, always keeping me informed and responding promptly to any questions I had. I would highly recommend Hassan to anyone looking for a reliable mortgage advisor.

10 aprile 2026
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Risposta di Rebus - Trusted Mortgage Advice

Thank you so much for taking the time to share your experience. I’m really glad to hear that you felt supported throughout your home‑buying journey, especially navigating the process as a Tier 2 visa holder. Clear communication and keeping you informed at every step is something we take great pride in, so it means a lot to know it made a difference for you.
Wishing you all the best in your new home, and thank you again for the recommendation - it’s truly appreciated.

Valutata 5 stelle su 5

I had a really great experience working…

I had a really great experience working with Rebus to secure my mortgage, and I’m genuinely glad I found them.

Before choosing Rebus, I had spoken to a few other mortgage advisors, but I often felt they didn’t quite understand my particular circumstances. From my very first conversation with Rebus, that completely changed. Not only did they take the time to understand my situation, but it was also clear they knew exactly what they were doing, which gave me real confidence from the start.

Interestingly, no one referred me to them. I came across them through a simple Google search. Safe to say, that turned out to be one of my better decisions!

Throughout the process, they were consistently supportive and responsive. I received regular updates, and whenever I had questions (and I had quite a few!), they were always available to help. It honestly felt like having someone guide me step by step through what can otherwise be a very stressful journey.

They’re also very reasonably priced, which is an added bonus considering the level of service they provide.

Would I use them again? Absolutely without hesitation.

If you’re reading this and still undecided, take it from someone who was in your exact position: give them a call. You’ll likely wonder why you didn’t do it sooner.

If I could give more than 5 stars, I would, they’ve definitely earned it.

7 aprile 2026
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Risposta di Rebus - Trusted Mortgage Advice

Thank you so much for your fantastic review. We’re really glad to hear you felt understood, supported, and kept informed throughout the process. It’s great to know that finding us through a Google search turned into such a positive experience.

Your recommendation and trust mean a lot to the whole team, and we’d be more than happy to help you again in the future. Thanks again for the 5 stars - we truly appreciate it.

Valutata 5 stelle su 5

Well looked after by the team

Well looked after by the team, Top top service from neezam who was very patient & helped me throughout, will happily recommend to friends & family. Abbie also, very helpful.

27 marzo 2026
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Risposta di Rebus - Trusted Mortgage Advice

Thank you so much for your wonderful review. We’re really glad to hear you felt well looked after by the team. Neezam will be delighted to know his patience and support made such a difference, and Abbie will be just as pleased to hear your kind words. We truly appreciate your recommendation and look forward to helping your friends and family whenever they need us.

Valutata 5 stelle su 5

Helpful and timely

We’ve had a few bumps in the road with our home buying journey. Neezam and Jo from Rebus regularly checked in with me and helped me secure a mortgage offer. The team at Rebus is very professional and helpful. They have helped me navigate through a complicated process.

6 aprile 2026
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Risposta di Rebus - Trusted Mortgage Advice

Thank you for sharing your experience. We know the home‑buying journey can come with its fair share of bumps, so it’s great to hear that Neezam and Jo were able to support you throughout and help secure your mortgage offer. The whole team really appreciates your kind words. We’re glad we could help you navigate a complicated process and make things feel a little easier along the way!

Valutata 5 stelle su 5

Remortgage

We used Rebus again for our remortgage and again very impressed. Neezam talked us through our options and helped us secure a new fixed deal literally a couple of hours before it went off the market. He was happy to chat to us in the evening to work around jobs/children which made it so much easier. I would definitely recommend Rebus to anyone wanting to get a mortgage. Thanks so much :)

6 aprile 2026
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Risposta di Rebus - Trusted Mortgage Advice

Thank you so much for taking the time to share this lovely review. We’re delighted to hear that your remortgage experience with us was just as smooth. Neezam will be thrilled to know his support made a real difference - especially catching that fixed deal just in time and working around your busy schedule.
We really appreciate your recommendation and your trust in Rebus. It’s been a pleasure helping you again!

Valutata 5 stelle su 5

I had a great experience with Rebus

I had a great experience with Rebus. Especially the advisor Hassan Hanif helped us a lot, often going that extra mile, in getting us an offer. Really pleased with the service of everyone at Rebus!

25 marzo 2026
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Risposta di Rebus - Trusted Mortgage Advice

Thank you for your kind words. We’re delighted you had a great experience with Rebus, and we’ll be sure to pass your appreciation on to Hassan and the team. We're glad we could help and are always here if you need anything in the future.

Valutata 5 stelle su 5

Consistently Excellent Service

This is the second time we’ve used their services, and I wouldn’t go anywhere else.

Huge thanks to Lee, Siana and Abbie — always professional, friendly and incredibly efficient. They supported us as first-time buyers and made the whole process feel smooth and straightforward from start to finish.

We recently went back to them for our remortgage, and once again they delivered — helping us secure a great deal that gives us long-term peace of mind.

What really sets them apart is how they go the extra mile. They’re proactive, responsive, and always happy to answer any questions, making everything simple and easy to understand.

We’ve already recommended them to family and friends, and would confidently recommend them to anyone.

1 marzo 2026
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Risposta di Rebus - Trusted Mortgage Advice

Thank you so much for your wonderful review. It was a pleasure supporting you both as first‑time buyers and again with your remortgage. We’re really glad the process felt smooth and straightforward - that’s exactly what we aim for. Your kind words about our team mean a lot, and we truly appreciate your recommendations to family and friends. Thank you for putting your trust in us once again.

Valutata 5 stelle su 5

The staff at Rebus are super helpful

The staff at Rebus are super helpful. I got a great deal. I recommend Rebus anytime

10 marzo 2026
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Risposta di Rebus - Trusted Mortgage Advice

Thank you so much for your kind words! We’re thrilled to hear you had a great experience and found our team helpful. We truly appreciate your recommendation. We look forward to seeing you again at Rebus!

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