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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Excellent service from YY! I had an absolutely excellent experience buying and setting up my new iPhone. YY was extremely helpful, patient and professional throughout the whole process. He took... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

⭐⭐⭐⭐⭐ I can't recommend Y Y highly enough. The customer service is outstanding. He is always available to help, responds quickly, and follows up to make sure everything is under control and that... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Gave me excellent service. Spent time sorting out issue i had when I was abroad. Responsible and reliable. The product itself is excellent.

L'azienda ha risposto

Valutata 5 stelle su 5

Mr Luftig is not only timely, professional and courteous but goes above and beyond. Even when situations haven’t gone as planned, he quickly gets a handle and takes ownership, ensuring a resolution. T... Leggi di più

Dettagli dell'azienda

  1. Negozio di telefoni cellulari
  2. anche in
  3. Negozio di accessori per cellulari
  4. Negozio per la riparazione di cellulari
  5. Provider di servizi per le telecomunicazioni

Scritti dall'azienda

RCUK is a full-service telecoms business that offers comprehensive business solutions and also has a chain of modern, independent telecommunications retail showrooms. We are proud to serve the UK and the communities surrounding our showrooms with all of their connectivity needs. We keep our communities connected. Whether a business needs unified communications or an individual wants the latest handsets and accessories on tailored contracts. We will always help find a bespoke deal that’s right for you or your company. Best of all, our phone lines are always open. We have unbeatable customer service. You’ve heard that before… but we mean it. Our friendly in-store experts will manage your account and all of your needs – we don’t believe in long waiting times on the phone, you can call our team directly anytime or just pop in to one of our showrooms in London or Manchester.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

710 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(710)

30 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

As always RCUK gives friendly yet…

As always RCUK provides friendly yet professional service.
Had to replace my phone, Meir patiently told me all options and answered all questions then arranged best plan.
Sholi was very quick to help out retrieving data from my old phone as well as giving further advice with my new phone.
RCUK is best option for all phone requirements.

4 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

RCUK is awesome

RCUK is awesome, especially now with their big new showroom. I love visiting the staff there, and am always very impressed by Barry, for his excellent service and positive attitude.

29 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

Amazing Service!!!!

I have just come away from this shop so very grateful. I have had hacking problems for a while and been very stressed. Kieran worked on my phone( as well as dealing with many other inquiries) for about an hour and hopefully solved the problems. He went over and above and I can’t praise him enough!!!

27 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

Repeat Customer

We've been dealing with RCUK for a few years. We run international school trips and rely on RCUK to provide us with phone plans to use abroad. Rates are most competitive and Barry Stanton has always provided us with a stellar service.

26 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

RCUK RETAIL TEAM

Rcuk offer a fantastic service, whilst still being extremely competitive.
unlike other providers where you have to wait 45 minutes on hold, to speak to someone, rcuk i send one email and its sorted.

I would highly recommend Sholi From Rcuk for all your mobile and broadband needs

20 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

Superb

Expert advice. Great customer service and excellent support by Sholi Adler! Very pleasant environment!

20 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

A very satisfied customer

As someone who doesn’t typically have patience to write reviews, I’ve decided to make an exception after my recent visit to RCUK.
My main reason for continuing to use RCUK (competitive pricing not withstanding), is for the excellent customer service offered by an employee known as ‘H’ at the Stamford hill branch.
Since joining RCUK approx 7 years, my go to rep has been ‘H’. Besides for his comprehensive knowledge in the field, he’s also known to take great care to provide a very bespoke service.
This is based on my own experience, along with consistent positive experiences by several mates, who subsequently recommended ‘H’ to me.
Case in point, I wanted a second iPhone for personal use so I can keep my primary iPhone for day to day business use.
As I only recently upgraded my primary iPhone, I wasn’t looking to fork out a huge amount on a new phone, but needed a second one desperately.
‘H’ directed me to the just as good cheaper SE model which is drastically cheaper and ticks all the boxes for me.
Moreover, he went out his way to set up the phone for me so I can use it straight away. This included assistance with setting up a separate Apple ID, explaining the pros and cons of the the various network providers, reducing some of the costs on my current plan to help mitigate the additional costs of new phone, to installing safety screen at my request.
Lastly, he also took the time to help me streamline my primary iPhone from apps to email.
In short, H’ main quality, is his ability to explain things in layman terms without coming across as patronizing,(often seen with reps in the mobile phone industry), his willingness to make sure customer walks out with job complete and/or questions/queries answered.
Thank you ‘H’ for a wonderful service over the years even staying past closing time on recent visit so that I can have my new phone ready to use.
I am looking forward to continue using RCUK as my primary mobile phone/network provider.

Kind Regards

A very satisfied customer

9 giugno 2023
Non scritta su invito
Valutata 1 stelle su 5

used the chat service

used the chat service - just dont bother unless you want to wait forver

9 giugno 2023
Non scritta su invito
Logo di RCUK

Risposta di RCUK

Hi Daniella, we're very sorry about this experience. We've looked, and it seems that whilst your initial enquiry was picked up quickly on live chat, the staff member you were speaking with took a while to respond to you as the matter was depending on a different department. We would love to see if we can still assist so please email mobile@rcuk.com

Valutata 5 stelle su 5

Highly recommend.

Such a great and easy service. Highly recommend.
Suchi from the RCUK Stamford hill branch arranged my upgrade making sure everything would run smoothly and Yissi in the RCUK Golders green branch transferred my phone over to the new one making sure I was totally happy with it all. Thank you!

7 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

Sholi, patient and helpful

Sholi Adler helped organise a new phone for my elderly father. He sat with us and patiently and clearly explained the pros and cons to meet his needs. He was very professional, helpful and patient and reassured us that we can pop in any time for further assistance.

6 giugno 2023
Non scritta su invito

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