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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Excellent service from YY! I had an absolutely excellent experience buying and setting up my new iPhone. YY was extremely helpful, patient and professional throughout the whole process. He took... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

⭐⭐⭐⭐⭐ I can't recommend Y Y highly enough. The customer service is outstanding. He is always available to help, responds quickly, and follows up to make sure everything is under control and that... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Gave me excellent service. Spent time sorting out issue i had when I was abroad. Responsible and reliable. The product itself is excellent.

L'azienda ha risposto

Valutata 5 stelle su 5

Mr Luftig is not only timely, professional and courteous but goes above and beyond. Even when situations haven’t gone as planned, he quickly gets a handle and takes ownership, ensuring a resolution. T... Leggi di più

Dettagli dell'azienda

  1. Negozio di telefoni cellulari
  2. anche in
  3. Negozio di accessori per cellulari
  4. Negozio per la riparazione di cellulari
  5. Provider di servizi per le telecomunicazioni

Scritti dall'azienda

RCUK is a full-service telecoms business that offers comprehensive business solutions and also has a chain of modern, independent telecommunications retail showrooms. We are proud to serve the UK and the communities surrounding our showrooms with all of their connectivity needs. We keep our communities connected. Whether a business needs unified communications or an individual wants the latest handsets and accessories on tailored contracts. We will always help find a bespoke deal that’s right for you or your company. Best of all, our phone lines are always open. We have unbeatable customer service. You’ve heard that before… but we mean it. Our friendly in-store experts will manage your account and all of your needs – we don’t believe in long waiting times on the phone, you can call our team directly anytime or just pop in to one of our showrooms in London or Manchester.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

710 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(710)

30 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Recently upgraded a mobile device

Recently upgraded a mobile device. Elzette Gouws made the experience very seamless and very straight forward.

Many thanks for your help!!

8 ottobre 2024
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Risposta di RCUK

Hello Bernard, thank you for taking the time to leave us a review. We are pleased to hear that your experience was seamless and straight forward :-).
We hope to see you again soon.
All the best,
RCUK Stamford Hill

Valutata 5 stelle su 5

RCUK great experience

I walked in to RUCK to buy the latest Samsung Galaxy S24, Meir gave me outstanding service, explaining me all the options at unbeatable prices. At the same time I've also signed a contract for 3 new sim plans by RUCK beating any other price offered to me previously, inc free roaming in Europe.
Thank you Meir!

22 settembre 2024
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Risposta di RCUK

Hi Mendy,
Thank you for taking the time to leave us a kind review. We are really pleased to read that you experienced our outstanding service, by Meir. We hope you enjoy your Samsung S24.
Hope to see you again soon.
All the best,
RCUK Stamford Hill

Valutata 5 stelle su 5

Aron leads the best team…

No other place to go for comms requirements.
Attention to detail.
Honest.
Helpful.
Knowledgeable.
Friendly.
Great service.
What more does one need.

20 settembre 2024
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Risposta di RCUK

Hello,
Thank you for taking the time to leave us a kind review. We are pleased to hear you were happy with the great service that we provided.
We hope to see you again soon.
All the best,
RCUK Golders Green

Valutata 5 stelle su 5

5* customer service experience

Having been a longtime SIM only client of RCUK, I have seen firsthand the swift responsiveness of Aaron, Kutts and the team at resolving any issues. And that’s all we want at the end of the day.

6 settembre 2024
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Risposta di RCUK

Hello,
Thank you for taking the time to leave us a review and for being a long-term SIM only client with us. We are pleased the team were quick at resolving any issues you had.
We hope to see you again soon.
All the best,
RCUK Golders Green

Valutata 5 stelle su 5

Very responsive and helpful customer service

My daughter is in school in the UK and we live in the US. So we needed a calling card for her to be in touch with us. She was referred to RCUK by older schoolmates.
I reached out and found very responsive and helpful customer.

17 settembre 2024
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Risposta di RCUK

Hello and thank you for your kind review. We are pleased to hear that you had a helpful experience with RCUK, all the way from the US too. We hope your daughter is enjoying her time in the UK.
All the best,
RCUK

Valutata 5 stelle su 5

Great communication

Ashley was very informative and the process was swift and easy.

13 settembre 2024
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Risposta di RCUK

Hello and thank you for taking the time to leave us a review. We are pleased to hear that Ashley was informative and you had a swift and easy experience.
We hope to see you again soon.
All the best,
RCUK Golders Green

Valutata 5 stelle su 5

Great service

Andrew was very responsive and sorted my request out quickly. He answered my queries professionally and promptly. Highly recommend RCUK

5 settembre 2024
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Risposta di RCUK

Hi Hadassa, thank you for taking the time to leave us a review. We are pleased to hear that Andrew was responsive and sorted out your request quickly.
We hope to see you again soon.
All the best,
RCUK

Valutata 5 stelle su 5

Exceptional Service and Staff

Exceptional customer service with a team that is both knowledgeable and patient

3 settembre 2024
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Risposta di RCUK

Hello Feigy,
Thank you very much for leaving a review. We are pleased to read that you received exceptional customer service from the team.
We hope to see you again soon.
All the best,
RCUK Stamford Hill

Valutata 5 stelle su 5

REALLY QUICK AND HELPFUL!

REALLY QUICK AND HELPFUL! Thanks you Andrew for your patience and expertise

3 settembre 2024
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Risposta di RCUK

Hello and thank you for taking the time to leave us a review. We are pleased to hear the team were quick and helpful.
We hope to see you again soon.
All the best,
RCUK Golders Green

Valutata 5 stelle su 5

Been working with RCUK for many years

Been working with RCUK for many years
Took out another line recently with Elzette in Mobile team and was amazed by the quick turnaround!
Can't recommend them enough.

23 agosto 2024
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Risposta di RCUK

Hello, thank you so much for taking the time to leave us a review. We are really pleased to hear you had a 5 star experience.
We hope to see you again soon.
All the best,
RCUK

Valutata 5 stelle su 5

Ashley

Ashley, you’re one of a kind. Amazing customer service, and as well with outstanding so much kindness and patience for your customer service.
And resolved my issue in no time.
Your are simply the best Ashley.

28 agosto 2024
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Risposta di RCUK

Hello, thank you so much for taking the time to leave us a review. We are really pleased to hear Ashley is one of a kind and simply the best!
We hope to see you again soon.
All the best,
RCUK

Valutata 5 stelle su 5

Great service, great support!

Dealt with Jade who was super efficient and helpful. Great service and great support!!

25 luglio 2024
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Risposta di RCUK

Hello, thank you for taking the time to leave us a review. We are pleased to hear Jade was super efficient and helpful.
We hope to see you again soon.
All the best,
RCUK

Valutata 5 stelle su 5

Reasonable prices + great service

Reasonable prices. Good advice and great, personal service. Loaded email +main apps on phone for me too. Rare nowadays

2 luglio 2024
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Risposta di RCUK

Hi Lucille, thank you for taking the time to leaves us a nice review. We are pleased to hear how happy you were with our customer service.
We hope to see you again soon.
All the best,
RCUK Manchester

Valutata 5 stelle su 5

Boudene Roothman is outstanding

Boudene Roothman is outstanding. Friendly, professional and knowledgeable with the initiative to tactfully chase me when I fell-behind in providing information. Provided the best customer service I have ever had.

Thank you Boudene, thank you very much

4 luglio 2024
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Risposta di RCUK

Hello and thank you very much for taking the time to leave us a kind review. We are pleased to see that Boudene gave you exceptional customer service.
We hope to see you again soon.
All the best,
RCUK

Valutata 5 stelle su 5

Excellent service from Elzette Gouws

Excellent service from Elzette Gouws
Fast, efficient and friendly
Thank you

1 luglio 2024
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Risposta di RCUK

Hello, thank you for taking the time to leave us a kind review. We are pleased to hear that Elzette gave you excellent service.

We hope to see you again soon.

All the best,
RCUK

Valutata 5 stelle su 5

Great deals! Great company!

Shimmy gave me unbelievable service! Patience, clarity and service
5*

27 maggio 2024
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Risposta di RCUK

Hi David, thank you for taking the time to leave a review, we are pleased to hear Shimmy gave you unbelievable service!

We hope to see you again soon.

All the best,
RCUK Manchester

Valutata 5 stelle su 5

Always a great experience going to…

Always a great experience going to RCUK. Fixed my phone in minutes. Highly recommended. I was served by Barry.

29 maggio 2024
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Risposta di RCUK

Hello Alan,
Thank you for taking the time to leave a nice review. We are pleased to hear Barry provided you with great customer service as always.

We hope to see you again soon.

Thanks,
RCUK Manchester

Valutata 5 stelle su 5

Excellent staff

Excellent staff, very efficient & friendly!

28 maggio 2024
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Risposta di RCUK

Hello,
Thank you very much for taking the time to leave us a nice review. We enjoy hearing from our customers and we are pleased you had a positive experience in our store.

We hope to see you again soon.

Thanks,
RCUK

Valutata 5 stelle su 5

Top service

Just came out of RCUK and can honestly say the service was next level.

Abraham is always available to assist whatever time of day or night and always does so with a smile too!

The rest of the team are extremely friendly and enthusiastic as well and that makes for a great customer experience.

20 maggio 2024
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Risposta di RCUK

Hello, thank you for taking the time to leave us a kind review. We always enjoy hearing from our customers. We are pleased to hear Abraham's customer service was next level, as always.

We hope to see you again soon.

Thanks,
RCUK Manchester

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