Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

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Valutata 5 stelle su 5

Well-made even though it took a while to put the whole set together. Instructions were clear and there were no missing parts. Very happy with the finished furniture which sets off our patio beautifull... Leggi di più

Valutata 4 stelle su 5

The furniture is great and no issues with self build as everything was there. The only issue was the delivery date was almost 2 months out which was no problem for me as I purchased over the winter. T... Leggi di più

Valutata 4 stelle su 5

the product is great. a huge amoutof packaging to dispose off took 2 tip runs in a suv with seats down. the issue was just the length of time between order and delivery and Rattan hut not really bein... Leggi di più

Valutata 1 stelle su 5

Our delivery in December 2025 was missing the “free” egg chair and some sun lounger covers. Now, 5 months later we still don’t have the egg chair despite numerous e-mails / chats / phone calls.... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Patio furniture

Well-made even though it took a while to put the whole set together. Instructions were clear and there were no missing parts. Very happy with the finished furniture which sets off our patio beautifully.

24 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

Bad overall

We placed an order with Rattan Hut on 3rd April. We spent £1800 on outdoor seating and a table. The table was faulty and after almost 2 months and 12 phone calls and 7 emails later we still have no table to use. Rattan Hut do not respond to emails and say the same thing every time we call, we are tracking the items.
Terrible Service, bad quality of goods, I feel so very let down.

3 aprile 2026
Non scritta su invito
Valutata 4 stelle su 5

the product is great - delivery service poor

the product is great. a huge amoutof packaging to dispose off took 2 tip runs in a suv with seats down. the issue was just the length of time between order and delivery and Rattan hut not really being in control of the courier. on the day of delivery i got messages saying it wasnt coming.

22 aprile 2026
Non scritta su invito
Valutata 4 stelle su 5

The furniture is great and no issues…

The furniture is great and no issues with self build as everything was there. The only issue was the delivery date was almost 2 months out which was no problem for me as I purchased over the winter. The delivery problems were already on the previous reviews and factored in when purchasing.

16 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Cheltenham sofa set

Cheltenham sofa set great quality, short delivery time - i was sceptical based on other reviews but we had an excellent service from rattan hut.

30 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

A fantastic garden set

We love our new set. Great quality. Good communication. It did take a little longer than the advertised 5-7 days to be delivered but after 2 and a half weeks we had our set and free gifts delivered.

13 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great furniture, great service

From placing order to taking delivery was 4 weeks. For a bulky item this is a decent turn around. The items arrived on a pallet and were very well packaged. The egg chair and the cover arrived with the delivery. I ordered the set as a U shape config, I was really impressed that the cover for the sofa is also U shaped. Was expecting several covers as shown in the images on the website. This was a bonus as we don’t have to break the set apart to cover. The sofa is easy to assemble albeit there is a lot of components so takes a while. Very good quality items, build quality is good, cushions are decent, egg chair is also great. The cover set included as a gift does not include a cover for the egg chair, I ordered this after the sofa arrived and again this small order was delivered swiftly and all correct. Can’t fault any of the furniture or the service provided. Thanks rattan hut for the good experience!

8 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

I am very pleased with our 10 seater…

I am very pleased with our 10 seater Cheltenham fire pit set. It has really helped us with having matching seating for our summer house and separate gazebo area and it looks great! It’s really good value for money with a lovely free egg chair and covers for all seating and fire pit. The service was brilliant, I couldn’t fault them at all.
I had some correspondence with Rattan Hut before placing my order, as I had a few questions. They were quick in getting back to me and very helpful, this supported me in making the right decision when placing my order. The delivery was straight forward, so all in all I am a happy customer. 😁

1 aprile 2026
Non scritta su invito

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