Be careful with Rate and the loan process and servicing are completely different levels of professionalism. Our loan process was super easy, smooth, fast, and on time. All done electronically up to cl... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I had an excellent experience working with Sara and the entire team at Rate Mortgage. From start to finish, they were professional, knowledgeable, and incredibly supportive throughout the entire pro... Leggi di più
Bruce Salik and his team are the best . They are knowledgeable and tops as a mortgage lender . I highly recommend. Marina Roque
I would not use this company again. Throughout the process multiple officers got our numbers wrong, then AFTER we closed the sale they decided a hud inspection is needed due recent flooding in the co... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Rate Inc. is a US residential mortgage company headquartered in Chicago, Illinois.
Informazioni di contatto
3940 North Ravenswood Avenue, 60613, Chicago, Stati Uniti
- rate.com
2,7
Scarso
44 recensioni
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Loan Office Quit in the Middle of my Refi
My experience with Guaranteed Rates was a horror story. My loan officer frankly lied through his teeth to get the application. I was rate comparing with another company and Guaranteed had a better rate and promised a closing within 30 days. Fast forward 4 months, the loan officer has quit - he texted me I quit call customer service. I escalated to his branch manager who at first sounded like he was there to help me and then a week later said the file was denied. Oh did I mentioned I had final approval a month ago? No word on what happened between final approval and denial, no opportunity for remediation i.e. pay off debt etc. just 4 months of wasting my time and losing out on another opportunity with a reputable bank. I am so disappointed with the service and lack of integrity within Guaranteed Rate.
6 novembre 2020
Non scritta su invito
Quite possibly the worst mortgage…
Quite possibly the worst mortgage experience I have had. Over 110 days with over $1500 in added closing fees for their failure to close on a loan within their rate locked period. $500 spent/wasted on an appraisal that would not be refunded "because it was paid to the appraiser" and then a 2nd request for a credit report because the 1st one expired because they took so long. Never once was a closing date given, a reason given for the delay or any attempt to salvage my business. I was left out to dry. In the mean as rates dropped, my costs went up with Garanteed Rate. To Top it all off, I could have closed with numerous other lenders and been saving money with a new lower rate. Stay far away from GR.
17 settembre 2020
Non scritta su invito
Solid rates, but TERRIBLE service
I currently have two loans on two different properties with Guaranteed Rate. My most current is a property in Colorado. I had automatic payments setup which never pulled, so I made a one time payment. THEN the autodraft came out ten days later, so I paid TWICE in a single month which they couldn't refund. This month they sold my loan to a new servicer, cancelled my auto-draft, couldn't tell me if my loan number was the same, and gave me the new bank's 1-800 number to call, which does not recognize my social through the automated system. I never asked for loan to be sold, and they don't appear to give a damn about making reasonable accommodations to pay the with the new servicer.
1 maggio 2020
Non scritta su invito
We used guaranteed rate to apply for…
We used guaranteed rate to apply for our first home loan and then again to refi. Their platform is clean, secure, and easy to use. Enjoyed the experience!
23 luglio 2019
Non scritta su invito
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