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Rashninja is an online store for everybody to buy a variety of products with the most stunning designs as well as the highest quality that are guaranteed to meet your needs and keep you satisfied.
1942 Broadway ste 314c, 80302, Boulder, Stati Uniti
2,3
19 recensioni
Non ha risposto alle recensioni negative ricevute
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This company is a SCAM!!!!! Buyer be aware. The customer service number they provide is a non-working number. The tracking info is incorrect. I ordered Five rash guards and only received Three. I will never order from this company again. I guess its true you get what you pay for.
I learned my lesson the hard way.
I should have come here first.
The material is so cheap with bad sewing. It looks like something my mom would have made me for Halloween.
I would not were this in public as it is too cheap looking.
I ordered a rash guard and trunks. I have not received my order. Tracking only states waiting for details. Phone number is bogus. I emailed customer support twice with no response. Pretty sure I got scammed. Shame too, as the whole gym was interested in ordering. Truly, I hope this gets resolved. I saved for 4 months to get that for my son. I can't replace it and am praying the situation is corrected. Sad times, to be sure. Update: Holy buckets it shipped!!!! They answered my email too!!!!
Very cheap quality. I paid for a high-quality rash guard, but it feels like a bathing suit and rides up. I do not recommend at all.
I ordered shorts from them a couple weeks ago. And they do not answer their calls or emails. If I don’t receive my product im going to tell all my fellow mma competitors about it and will flood their website and instagram with bad reviews. my order number is #ras4269. Although if I do receive the product I will give it 5stars and good reviews.
They took my money right away.
They have a fake address and fake phone number. They never answered my emails or calls. Never received my order.
Ordered 2 items in February 2025 and have yet to received anything (May 18 2025).
I spoke to customer support and they claimed my shipment was “lost by the carrier” and that they would re send. Still never received anything so emailed again and was told my address was incorrect (it was correct on the order, I double checked after receiving this email).
I’ve now asked for a refund and no one will email me back.
So far it hasn’t been good ordered 3 things and they still haven’t even shipped I ordered May second. Not impressed so far. :(
I ordered two shirts about a month ago, sent numerous emails. They responded to one email stating I would receive my items no later than Jan. 26th, I still haven’t received them. They also stated in that email on the 8th that they would send a tracking number, didn’t get that either. I’ve sent about 5 emails since and get no responses. Very unprofessional and rude. I hope the product quality is good because the customer service is horrible!
Risposta di Rashninja
We sincerely apologize for the poor communication and the frustration this has caused. This is not the experience we want for our customers, and we completely understand your concerns. Please email us again at support@rashninja.com with your order details, and we’ll prioritize resolving this for you ASAP. We appreciate your patience and the opportunity to make things right. Thank you for your honest feedback—we’re working on improving our customer service to ensure a better experience for everyone.
It took quite a few weeks to come in… not going to lie I thought I got scammed but they just came in yesterday.
Patience is a virtue, I guess.
Not exactly the best quality but definitely worth the great deal. The shirts definitely looks bad ass..
Risposta di Rashninja
We appreciate your honest feedback! We’re sorry for the long wait and lack of communication—we’re working on improving both. We’re glad to hear the shirts arrived and that you like the design! If there’s anything we can do to enhance your experience in the future, feel free to reach out. Thanks for giving us a chance!
This is an update regarding my original review as listed below.
Eventually my son did receive his t shirt. It was absolutely beautiful. Good quality material. He said the fit was perfect.
As of now, I would suggest that the company has a better way of communicating as well as tracking their shipment. In the interim, my son moved and I will give them credit for correcting the address. As of now I would recommend Rashninja as the end result was worth the effort.
See original review below:
I ordered a t shirt on December 16, 2024 and have been trying to find out the status of the order. The order number is RAS2970. Nobody responds to emails and nobody answers the phone listed on your site as 325-242-9088 (Texas), which on your site lists Colorado. I believe this is a scam.
Risposta di Rashninja
Thank you so much for updating your review! We truly appreciate your patience and are glad to hear that your son loved the t-shirt. We acknowledge that our communication and tracking could be improved, and we’re actively working on making the experience smoother for our customers. We also appreciate you recognizing our efforts to correct the shipping address. Your feedback means a lot, and we’re grateful for your recommendation. If you ever need anything in the future, don’t hesitate to reach out!
It has been 3 weeks and I have yet to receive my order. This rash guard better be good if not then I will never go back to them again and I will tell all my fellow competitors and training partners not to order from them. How ever if am satisfied with the quality of the product I will come back and give them a better rating because right now it’s 1 star and that’s only because I can’t put zero stars. order#ras3144
Risposta di Rashninja
We truly apologize for the delay and understand your frustration. We always aim to deliver as quickly as possible, but sometimes unexpected shipping delays occur. We’d love to check on your order and make sure it reaches you soon. Please email us at support@rashninja.com with your order details, and we’ll provide an update. We stand by our product quality, and we hope that once you receive it, you’ll be satisfied. Thank you for your patience, and we appreciate the opportunity to make this right.
Risposta di Rashninja
We’re sorry to hear you had a bad experience. If there’s an issue with your order, please reach out to us at support@rashninja.com, and we’ll do our best to resolve it. We take customer satisfaction seriously and appreciate the opportunity to make things right.
I ordered over a week ago, my order hasn’t even been packaged or shipped out. I can’t get a hold of anyone, their phone number is fake and no one picks up. The only details I have for shipping is that it’s “standard”. Most USPS/UPS shipping is 2-5 days at most MAYBE 7 days. I didn’t think it’d take half a month just to ship some shirts. I ordered WAY before Christmas since it’s a gift expecting it not to take that long, if I can’t get it before Christmas I want a refund. Especially seeing all the reviews about the poor fabric quality I will definitely be reaching out again for a refund if the quality is poor. Order number ras2875
Risposta di Rashninja
We sincerely apologize for the delay and any frustration this has caused. We are not a scam, and we take every order seriously. During the holiday season, shipping times can be longer than usual due to high demand, but we understand how important it is for gifts to arrive on time. We’d love to check on your order and ensure it gets to you as soon as possible. Please email us at support@rashninja.com with your order details, and we will do our best to resolve this quickly. If you prefer a refund, we’re happy to assist with that as well. Thank you for your patience, and we truly appreciate the opportunity to make things right.
I placed an order on Nov 29th. I've tried calling and emailing the company with no luck. These people are a scam! Do not order from them
Risposta di Rashninja
We sincerely apologize for the lack of communication and any frustration this has caused. We are absolutely not a scam, and we take all orders seriously. There may have been an issue with your order or our response time, and we’d love to resolve this for you as soon as possible. Please reach out to us again at support@rashninja.com with your order details, and we will make this right. We truly appreciate your patience and the opportunity to fix this for you!
The product is a complete scam it is not even close to a bjj rash guard and the sizing is completely wrong
Risposta di Rashninja
We're sorry to hear that you’re not satisfied with your rash guard. Our products are designed for BJJ and other combat sports, but we understand that sizing and expectations can vary. We'd love to make this right—please reach out to us at support@rashninja.com, and we’ll be happy to assist with an exchange or refund. Your feedback helps us improve, and we appreciate the opportunity to resolve this for you!
This company is a scam!! I ordered several weeks ago and NEVER received my items. I tried reaching out via phone and email and never got a response back. DO NOT ORDER FROM THEM!
Risposta di Rashninja
We're very sorry to hear about your experience. We are absolutely not a scam, and we take every order seriously. If you haven’t received your items, there may have been an issue with shipping, and we’d love to make it right. Please email us at support@rashninja.com with your order details, and we will resolve this as soon as possible. We truly appreciate your patience and the opportunity to make things right!
I like the design on the rash guard, although the delivery time is quite slow, about 3 weeks, but I am satisfied with the product quality
Risposta di Rashninja
Thank you for your feedback! We're glad you love the design and are satisfied with the quality. We apologize for the longer delivery time—we're always working to improve shipping speed. If you ever need assistance, feel free to reach out. We appreciate your support! 🥷🔥
Risposta di Rashninja
Thank you so much for your review! We're thrilled to hear that your son likes the rashguard. If you ever need anything else, feel free to reach out. We appreciate your support! 🥋🔥
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