Rapid Scooter Master Recensioni 

466
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

rapid Scooter master is very friendly I have bought a bike last summer still using it each time free air controlling and I’m so happy I recommend here to all friends just try ones thank you.

L'azienda ha risposto

Valutata 5 stelle su 5

Ordered 2 kukirin G3 pro’s and arrived 2 days later brilliant service! Had air in one of the back hydraulic brakes so Fred ordered me a bleed kit to be delivered to my house and i bled the brake... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Best E scooters / E-bikes service and shop in London. I had finally found intelligent engineers who resolved my problems with IENYRID Scooter (Es1 model). They fixed it within one hour o... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I got the g3 pro its amazing super fast came looking so good didn't want to get it dirty at all came well fast very impressed will say the down sides are the battery docent last long and its rubbish t... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Rivenditore di scooter
  2. Officina di riparazione biciclette
  3. Negozio di biciclette
  4. Officina di riparazione scooter

Scritti dall'azienda

Rapid Scooter is a specialist retailer with the market leading Electric Scooter and Electric Bikes in stock. We take pride in our products and aim to provide the best customer service in the rapidly growing electric mobility industry. We want to ensure that our customer service is always at its highest standard, whilst always improving it with your honest Trust Pilot review.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

466 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(466)

141 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

This shop is seriously awesome!!!

This shop is seriously awesome, the second scooter I have purchased from them and they never fail to disappoint. Fast delivery and great service. Cant recommend them enough. Anyone looking to invest in a scooter this is the place to go 👍

27 settembre 2025
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Risposta di Rapid Scooter Master

Thanks Robbie! Having you back for a second scooter means so much to us, and we're glad the fast delivery and service lived up to expectations again.

Valutata 5 stelle su 5

Great eBike retailer

Just used RSM to buy an Engwe bike, and the staff were very helpful and accommodating. I was a bit hesitant spending that amount of money at first, but the staff helped at every step, and reassured me.

17 ottobre 2025
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Risposta di Rapid Scooter Master

Thank you, Aaron! We know spending that much on a bike can feel like a big decision, so we're glad the team could reassure you every step of the way. Enjoy the Engwe!

Valutata 5 stelle su 5

Best e-bike store

My first experience buying from Rapid Scooter Master was excellent. Fred at the Finchley branch, along with the online team, was very helpful and answered all my questions. Thank you! More power to you!👍

13 ottobre 2025
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Risposta di Rapid Scooter Master

Thank you, Michael! We'll pass your thanks on to Fred and the online team. Welcome to the Rapid Scooter family, here's to many more miles!

Valutata 5 stelle su 5

Delivery was quick and the bike is…

Delivery was quick and the bike is great quality only issue I had was with the charger plug as it's an adapter for us/EU to UK it was very loose fitting and fiddly to get to work however a quick trip to my local home bargains sorted it with a new adapter

30 settembre 2025
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Risposta di Rapid Scooter Master

Thanks for the honest feedback, Isaac! Glad the delivery and bike quality hit the mark, and sorry the adapter was a bit fiddly. We'll take that on board for future orders.

Valutata 5 stelle su 5

Very good customer service

Very good customer service
I brought new bike from here and they are always ready to help people
Truly recommend

4 ottobre 2025
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Risposta di Rapid Scooter Master

Thank you, Zekrullah! We're so glad the team was there to help whenever you needed it. Really appreciate the recommendation.

Valutata 5 stelle su 5

I was very nervous about about spending…

I was very nervous about about spending all that money on an e scooter for my grandson I wanted it just right for him!, and the team were so so helpful they helped with every question so quickly and didn't make me feel silly. I will keep using them and recommend them to everyone

27 settembre 2025
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Risposta di Rapid Scooter Master

Thank you so much, Josephine! We know choosing the right scooter for a loved one can feel like a big decision, so we're really glad the team could answer every question and put your mind at ease. Your grandson is in for a treat!

Valutata 1 stelle su 5

You better stop the prank calls or I'm…

You better stop the prank calls or I'm getting InTouch with the police
Bang out of order first you do me over now this it better stop

2 ottobre 2025
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Risposta di Rapid Scooter Master

Hi Sajid,

Thanks for reaching out. It appears you've mistaken us with a other company perhaps. If so please kindly move your review to the correct business.

Rapid Scooter
Customer Happiness Team

Valutata 5 stelle su 5

Delivery was spot on and the scooter…

Delivery was spot on and the scooter exceeded expectations...would definitely buy from them again

26 settembre 2025
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Risposta di Rapid Scooter Master

Thank you, Theresa! We're delighted the scooter exceeded your expectations and that delivery was spot on. Really appreciate you saying you'd buy from us again.

Valutata 5 stelle su 5

made everything extremely easy to…

made everything extremely easy to understand, i had a problem after assembling the product, so i went and showed him it and he fixed it immediately, amazing service too

30 settembre 2025
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Risposta di Rapid Scooter Master

Thank you, Ahmad! Glad the team could make things easy to understand and get your issue fixed immediately. That's exactly the service we aim for.

Valutata 5 stelle su 5

In safe Hands

I ordered 2 identical Bikes in July .However i had to wait a couple of months for them to come back into stock .Once i got them and put them together I broke the key on one of them trying to release the battery. I contacted Rapid Scooter and with in a few days a full replacement lock with keys had arrived at my address. They where really helpful from the very start of me ordering these bikes in July right up to the replacement lock > I do hope i don't have to contact Rapid Scooter again with any other problems But if i do i know i will be dealing with a business who will do where upmost to solve whatever problem i have I would highly recommend anybody who is interested in purchasing a Bike or Scooter to contact ant talk to these people first No matter how far you live from there Business I live in North Wales and there are plenty of suppliers in my area But i chose this one after a short phone call

12 settembre 2025
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Risposta di Rapid Scooter Master

Thank you, Mike! We're really glad we could sort a full replacement lock so quickly once that key snapped, and that the team was helpful right from your first order in July. Really appreciate you recommending us so warmly, even all the way from North Wales!

Valutata 5 stelle su 5

They have repaired my bike several…

They have repaired my bike several times with cheap price and fast also I recommended to my friends

9 settembre 2025
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Risposta di Rapid Scooter Master

Thank you, Hassan! Glad we could keep your bike running well at a fair price. Really appreciate you recommending us to your friends.

Valutata 5 stelle su 5

Very quick delivery

Very quick delivery. Bike is exactly as described and packaged very well to avoid damage. Rapis Scooter is £100 cheaper for this model than anywhere else I could find. I had a query about the bike after I ordered it. I rang them and they were extremely helpful.

30 agosto 2025
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Risposta di Rapid Scooter Master

Thank you, Stephen! We're glad the bike arrived exactly as described and well protected, and that you found us better value too. Pleased the team could help with your query.

Valutata 5 stelle su 5

They fixed my scooter perfect with good…

They fixed my scooter perfect with good price also just take 1 hour ,recommend this shop to my friends also i come back

4 settembre 2025
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Risposta di Rapid Scooter Master

Thank you! Glad we could fix your scooter perfectly, quickly and at a good price. Thanks so much for recommending the shop to your friends, see you again soon.

Valutata 5 stelle su 5

Help me out alot

Help me out alot

4 settembre 2025
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Risposta di Rapid Scooter Master

Thank you for the kind words, we're glad we could help you out!

Valutata 5 stelle su 5

Excellent service and support

I bought an electric scooter fr9m Rapid scooter , delivery was express so fast and secure , also I had difficulty to restore it ,I contact them they been very helpful and big support , now all sort it , big thanks to all the team and a huge thanks to the technician Fred for his help and giving me plenty time and advices to sort the Scooter, this tool will help me to go to work 👍

4 settembre 2025
Non scritta su invito
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Risposta di Rapid Scooter Master

Thank you so much for this detailed review! We're delighted delivery was fast and secure, and that the team could get everything sorted when you had that difficulty restoring it. We'll pass on your thanks to Fred, glad his advice set you up to get going.

Valutata 5 stelle su 5

Speedy service and delivery

Speedy service and delivery. On assembling the bike I had a minor issue which the staff at the bike shop were so helpful and accommodating. Great customer support and service. Thank you

28 agosto 2025
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Risposta di Rapid Scooter Master

Thank you! We're so glad the team could help sort that minor issue quickly while keeping delivery speedy. Great customer support is exactly what we strive for.

Valutata 5 stelle su 5

Very good service !!!

Very good service !!!
The best shop in Kilburn !!

27 agosto 2025
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Risposta di Rapid Scooter Master

Thank you so much! We're proud to be the best shop in Kilburn for you, and we really appreciate the fantastic rating.

Valutata 5 stelle su 5

Order #49820

Order #49820
Ordered my new scooter in 2nd July 2025. Did this strictly on researching reviews and after sales etc at various other retailers. Found these guys to in my opinion be the most trusting. This was proven to me within a week. My delivery took 48hrs from purchase, but unfortunately my throttle broke on the vipcoo vs3. Sent a video and explanation to the customer service email. Fred messaged me back around a week later and did apologise that no one had been in touch sooner. I know how busy it is over the summer months. Sent details he needed over and he had me a new part sent out in just over a week. Good to know they honour their guarantees and their word. Would fully recommend and will definitely drop it off to the shop if ever needs anything doing and a check over.

2 luglio 2025
Non scritta su invito
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Risposta di Rapid Scooter Master

Thank you, Drew! Sorry there was a delay in getting back to you over summer, but we're glad Fred got things sorted and the replacement part out within the week. Really appreciate you sticking with us and trusting we'd honour things properly. Looking forward to seeing you in store for a check over.

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