radiatorvalves4u.co.uk Recensioni 10

TrustScore 4.5 su 5

4,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

10 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fantastic service

Ordered some valves and they sent out the wrong item - not ideal but no problem, accidents happen, and the customer service to deal with this was exemplary. Contaced customer services and the correct valves were couriered out the same day, meaning I didn't have to cancel my plumber. Wouldn't hesitate to order from them again.

13 novembre 2024
Non scritta su invito
Logo di radiatorvalves4u.co.uk

Risposta di radiatorvalves4u.co.uk

Hi Jennifer, thank you for the great review I am sorry to hear there was an error with your order, but great to hear our team dealt with it in a fast and helpful manner.
Thank you again for the 5 stars

Valutata 5 stelle su 5

Great product and service

I bought a set of valves for a renovation project. Was pleased get a bulk discount, even though it was only a handful. All arrived promptly, with timely updates. Got fitted, so far so good!

30 ottobre 2024
Non scritta su invito
Logo di radiatorvalves4u.co.uk

Risposta di radiatorvalves4u.co.uk

Thank you so much for the 5 star review ! So glad to hear you are happy with our product and service
Kindest Regards The After Sales Team

Valutata 5 stelle su 5

Great product and a great service

Great product and a great service. Ordered radiator valves it charged me £10 for delivery. I live rurally and find it difficult to get some deliveries. I got a further email asking for another £7 for delivery, which I thought to be very reasonable. 2 days later the valves arrived. Excellent!

19 settembre 2024
Non scritta su invito
Logo di radiatorvalves4u.co.uk

Risposta di radiatorvalves4u.co.uk

Thank you for your review, we appreciate you taking the time! Please let us know if you need anything else!

Valutata 5 stelle su 5

Great quality items with prompt…

Great quality items with prompt delivery. Competitive pricing. Had to return a valve and some sleeves as they needed to be swapped out for others. No-fuss returns and prompt refund. Recommended.

15 maggio 2024
Non scritta su invito
Logo di radiatorvalves4u.co.uk

Risposta di radiatorvalves4u.co.uk

Hi,
Thanks for your review! We're glad you're happy with our service. Please do let us know if you have any questions.
Kind regards,
Aftersales

Valutata 5 stelle su 5

This company has gone over and beyond

This company has gone over and beyond. They are so good. We placed an order over the weekend by Monday we realised our mistake & rang them not only they are so quick picking up the phone. The receptionist put me through to sales team, with no hesitation they cancelled the order replaced with new order and the price difference was put in our account immediately. Why would you go anywhere else!! a massive thank you & a very well done to all of you for a great customer servicev& a can do attitude. Zore Jahedi

10 maggio 2022
Non scritta su invito
Valutata 1 stelle su 5

To the rude agent dealing with my query... get a new job!

Great prices but that’s about it when it comes to this company.

Ordered some valves and was happy until two of them developed a fault.

The first representative that I spoke to was happy to assist and seek a resolution, but she was unexpectedly taken sick and the supervisor (according to the websites claims) the highest ranking in customer service took over the case.

Clearly doesn’t have an ounce of empathy in her veins and after weeks of chasing said I had over turned the valves and that’s why they were broken.

There was no discussion of replacement or fix from this woman until I advised her that this was what needed to be done.

Then she told me that I had to pay to send them back to be looked at. Again I had to advise her that this was incorrect.

Obviously annoyed with me telling her what she would already know she then passed me back to the original agent to advise a collection was arranged.

The valves were collected and returned without so much as an acknowledgement.

Terrible service and hope people reading this think twice about dealing with this company.

RUDE, ABRUPT AND IN THE WRONG PROFESSION! Do the retail world a favour and go and become a prison officer, you’d be well suited in that role.

UPDATE
The valves have been checked by a professional gas fitter and deemed useless. Essentially they shut down the radiator due to a faulty thermostat. So I’m now £250 out of pocket. The joke is they said they were checking them when I purchased them and sent them a week later because they were performing checks. Incidentally they collect feedback are rated 5* on Feefo. I’ve reported them to Feefo for selective customer reviews, I wonder why?

5 novembre 2020
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più