chat did not accept the document format requested. An agent asked me to send a file, but the upload control rejected that file type. It is the kind of small design choice that becomes irritating after... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
For me, the weak point was tablet layout. There was plenty of screen space, yet the interface behaved like an enlarged phone app. On top of that, the tablet version looked stretched rather than redesi... Leggi di più
I don't mind learning a new layout, but the qualifying deposit range was easy to miss. The headline focused on the percentage while the minimum qualifying amount sat deeper in the terms. This felt mor... Leggi di più
logging out did not return to a clear sign-in screen. Because The app briefly showed account content before finally returning to login, I ended up double-checking something that should have been obvio... Leggi di più
Dettagli dell'azienda
- Casinò
- Allibratore
- Casinò o centro scommesse online
- Istruttore di gioco d'azzardo
- Sala per giochi d'azzardo
- Servizio di giochi d'azzardo
Scritti dall'azienda
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Scritti dall'azienda
Informazioni di contatto
42 Elm Street, M1 1, Manchester, Regno Unito
- info@radiantdwell.website
- radiantdwell.website
1,3
Pessimo
109 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Live table stake £115 went
Live table stake £115 went wrong when promo slots went missing after 17 minutes after deposit. Lobby notice gave the same old status note while lunch went cold
24 settembre 2026
Non scritta su invito
eight days for £45
eight days for £45! deposits land in seconds, the cashout is painfully slow.
25 settembre 2026
Non scritta su invito
£90 cashout still pending.
23 settembre 2026
Non scritta su invito
KYC with ID photo
KYC with ID photo; address proof appeared from my account page only after I requested payout. Bonus screen turned the missing update toward guesswork with £70 involved.
22 settembre 2026
Non scritta su invito
Live table stake £86
Live table stake £86: promo slots went missing after a £175 test after deposit. Bonus screen stayed blank after 13 minutes. Support never explained the change.
25 settembre 2026
Non scritta su invito
Cashier spinner after £17
Cashier spinner after £17; mobile casino returned me to the lobby with Skrill after one spin. Lobby notice changed without warning while profile status said cancelled.
24 settembre 2026
Non scritta su invito
Refreshed it twice
Refreshed it twice, Promo page for £48: free spins vanished after 9 minutes after I opened Lightning Roulette. Mobile page changed again after the deposit was taken.
25 settembre 2026
Non scritta su invito
checked twice
checked twice, After one casino refresh: the card payment cleared on ticket #23677 but the casino balance stayed £0. Mobile page contradicted the email at Sat 17:11.
25 settembre 2026
Non scritta su invito
Cashout limits appeared overnight
Cashout limits appeared overnight, £50 a day, no email, no warning. Since when?
23 settembre 2026
Non scritta su invito
Tuesday evening I requested £147…
Tuesday evening I requested £147 through Visa. The status stayed on approved for two days, and support could not explain what was actually being checked
25 settembre 2026
Non scritta su invito
Checked later
Checked later, Deposit screen Sun 13:43: the card payment cleared with Skrill but the casino balance stayed £0. Email update hid the cashout reason at Fri 17:41.
24 settembre 2026
Non scritta su invito
Tried taking out £46 through bank…
Tried taking out £46 through bank transfer; it was blocked because the minimum suddenly became £60. Great system, really.
24 settembre 2026
Non scritta su invito
This felt more like poor signposting than a learning curve in deposit match
I don't mind learning a new layout, but the qualifying deposit range was easy to miss. The headline focused on the percentage while the minimum qualifying amount sat deeper in the terms. This felt more like poor signposting than a learning curve. It stood out while I was reviewing my account.
24 settembre 2026
Non scritta su invito
Won £48 on Big Bass
Won £48 on Big Bass, went to withdraw, and the whole request was gone from the history by morning. no email, balance just back to what it was before. odd.
22 settembre 2026
Non scritta su invito
Verification after £315
Verification after £315; KYC asked for the same utility bill again at Sun 12:32 before withdrawal. Mobile page left the old status visible before I closed the tab.
22 settembre 2026
Non scritta su invito
£17 payout history had the issue first
£17 payout history had the issue first: my bank app had nothing while the receipt on cheap Android said paid. Lobby notice changed without warning with £28 involved.
24 settembre 2026
Non scritta su invito
£12 was locked without any explanation.
22 settembre 2026
Non scritta su invito
while dinner was on
while dinner was on, Cashback note Fri 8:28 — reload code took the deposit with Mastercard but my bonus area stayed blank. Mobile page changed again with £22 involved.
25 settembre 2026
Non scritta su invito
The bit that annoyed me was Account…
The bit that annoyed me was Account page after login: cashier, email and profile at Sat 8:39 all disagreed. Cashier screen showed an older balance with £175 involved.
24 settembre 2026
Non scritta su invito
The fees page says nothing about a…
The fees page says nothing about a conversion charge.
My statement shows one.
£6.20 on a £150 payout, and nobody in chat could explain where it came from.
24 settembre 2026
Non scritta su invito
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