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QuickBOLT Recensioni 237

TrustScore 4.5 su 5

4,6

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

A fantastic, professional-grade attachment that worked perfectly for our needs. The product itself is excellent and highly effective. While the packaging was a bit light for the weight, it's a minor p... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

After watching the product video, a 2-man crew of first-timers was able to install 28 panels in one day using these mounts. They are super simple and efficient to use. We got a big rain 5 days later (... Leggi di più

Valutata 5 stelle su 5

Quickbolt is the gold standard of solar equipment suppliers. They answer the phone, are knowledgable about their products, enable same day pickup or shipments, and have good priced to boot! When... Leggi di più

Valutata 5 stelle su 5

First great pre-sale support from Matthew Saavedra in answering my questions and showing me where to find mechanical drawings of mounting brackets. Secondly the mounting brackets worked perfectly for... Leggi di più

Dettagli dell'azienda

  1. Fornitore di attrezzature per l'energia solare
  2. Servizi per le imprese
  3. Importatore
  4. Produttore
  5. Azienda specializzata in energia solare

Scritti dall'azienda

QuickBOLT makes the solar mounts installers love. We invented the original Top Mount because we believed there had to be a faster, less intrusive way to install rock-solid solar mounts on asphalt shingle roofs. Since then, the QB1—and its update, the QB2—have been installed on many thousands of roofs with zero reported leaks.😎 But we didn’t stop there. Over the last decade, we’ve applied that same installer-first mindset to develop deck mounts, stone-coated steel mounts, tile mounts, conduit solutions, and even a roof hole repair patch we call the QuickPATCH. 👍 We’ve got warehouses on both the West and East Coast, backed by a shipping team that knows how to get orders out fast and right. Whether you’re across town or across the country, we’ll get you what you need, on time and ready to go. 🚚 As a family-owned business, we understand what it takes to run a successful company. That’s why we pride ourselves on exceptional customer service. If you’ve got a question about solar or solar mounting, give us a call—we’re always happy to talk shop.📞 QuickBOLT solves solar problems by making mounts that go on quick, hold strong, and never leak.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

237 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 3 stelle su 5

Pricing Increase: Significant price increase since our…

Pricing Increase:
Significant price increase since our previous purchase late in 2018. We already purchase locknuts from other suppliers, and will look for bolts elsewhere going forward. Like the product, but not the pricing.

26 luglio 2019
Non scritta su invito
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Risposta di QuickBOLT

Calvin,
Thanks for responding on Trust Pilot. During the past 8 months, our costs have increased by 25% due to increased tariffs. We have taken many steps to offset these increases which is why we only raised our prices by 12%. We understand that every company has to watch its bottom line and thank you for all the business you have sent given to us so far. We still believe there is no better value as the QuickBOLTS are one of the easiest and fastest mounting systems on the market.
Respectfully,
Rick Gentry
rgentry@quickscrews.com

Valutata 5 stelle su 5

as always

as always, helpful sales guy, and prompt shipping. It just doesn't get any better!

16 luglio 2019
Non scritta su invito
Valutata 5 stelle su 5

Great product and customer service

Great product and customer service. Very happy. I have had to order 3 times in the last month and they have been quick to ship. I do think they need to fix their website to retrieve the UPS tracking number... that would be great!

4 luglio 2019
Non scritta su invito
Valutata 1 stelle su 5

Placed order have not received any…

Placed order have not received any communication regarding when to expect shipping etc. I have received more emails about filling out a survey than I have about order status.

31 maggio 2019
Non scritta su invito
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Risposta di QuickBOLT

Jay,
We apologize for the delay. We have had a few problems our IT department is working on. We do not expect these problems to occur in the future. Your order should be delivered to you on Monday, Hune 3rd.
Regards,
Rick Gentry

Valutata 2 stelle su 5

7 Days after order placed and paid…

7 Days after order placed and paid for,no notice of shipment or contact of any kind. Product has not arrived, even though shipping point is only about 3 hours away by car.

11 maggio 2019
Non scritta su invito
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Risposta di QuickBOLT

We apologize for our error. There was a problem that has been resolved. We will ship your order today 5.13.19.

Valutata 5 stelle su 5

Fast

Fast, efficient, and great phone service if needed

10 aprile 2019
Non scritta su invito
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Risposta di QuickBOLT

Thank you Michael, give us a call anytime!

Valutata 2 stelle su 5

Ridiculous shipping charge thru UPS and…

Ridiculous shipping charge thru UPS and handling charge. 6 dollar part costs nearly $40.

25 marzo 2019
Non scritta su invito
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Risposta di QuickBOLT

Thank you for your review Steve. We understand that the UPS charges can be relatively high for orders of individual hooks-- typically, most customers need a whole box for an installation. We'd be curious to know why you ordered only 1 mount? Perhaps you wanted to test the product? We might be able to find an alternative shipping solution for your next order. Send an email to jwiener@quickscrews.com if interested.

Either way, we hope you ended up liking our mounting hardware!

Valutata 2 stelle su 5

Several problems

You were unable to process an order over the phone which was disappointing, requiring me to establish an online account.
You said that doing so is easy and that once I placed the order that it would be ready for will call in 45 minutes.
I did not have computer access at the time so setting up the account was not easy. I had my co-worker do it.
I arrived 1 hour after the online order was placed and still had to wait 15-20 minutes at will call for you guys to sort out the order.
I did not need screws with the order, so they were removed from my package, yet I was not credited for them.
Your will call prices are ridiculously high compared to purchasing from a distributor.

30 novembre 2018
Non scritta su invito
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Risposta di QuickBOLT

Dear Sir:

It has been our company policy for over 30 years not to accept phone orders. We are sorry you felt inconvenienced by this policy.

That being said, we do apologize for not having your order ready one hour after you placed it. However no credit is due, because although we were out of the item you ordered we had the same item with screws in it, so we took the screws out so you could get the hooks you needed.

In regards to pricing in many situations it is better for the installer to buy from a distributor, in this situation I presume you determined that no distributor could meet your request of supplying the products within an hour, which is why you must have purchased them direct at a higher price.

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